Announcement

Boston, MA (March 30th, 2020), Vodia, the award-winning VoIP company and PBX manufacturer is proud to announce its newest integration with the increasingly popular Microsoft Teams collaboration tool. This integration will allow for Vodia extensions and MS Teams extensions to seamlessly communicate with each other. Additionally, MS Teams members can belong to hunt groups or agent groups, along with receiving and making outbound calls all from the Vodia PBX. Employees who have no need to take advantage of utilizing MS Teams can still have a registered SIP phone, making it possible for them to still be called from an MS Teams extension through direct routing. Please visit vodia.com for more information and to learn more about the benefits of taking advantage of this new offering from Vodia.

Announcement

Vodia has released version 65.0 of its PBX software, bringing new features and enhancements to improve performance and user experience. This update focuses on expanding integration capabilities, boosting security and adding more customization options for multi-tenant environments. Notable improvements include better support for Microsoft Teams integration, enhanced voicemail handling and optimizations for mobile applications. Additionally, Vodia continues to refine its user interface and improve system stability, making it easier for administrators to manage and configure PBX features.

Tech

There are many benefits to telecommuting. Telecommuting allows a worker greater freedom regarding his or her work hours and work location. It gives the employee more flexibility to balance work and personal obligations. Often, working from home can make you more productive, because you do not have the distractions of office space. There are also many benefits to employers. Allowing workers to telecommute often makes them more productive, which benefits the company. With virtual communication traffic on the rise, Vodia is positioned to pump out the best and most efficient PBX software in the cloud.

Editorial

Telecommuting with Vodia offers both flexibility and productivity advantages for employees and employers alike. Workers can enjoy freedom in managing their schedules and locations, leading to increased job satisfaction and efficiency, as distractions typical in office environments are reduced. Employers benefit from this rise in productivity, while Vodia's cloud-based PBX software ensures seamless virtual communication. The Vodia softphone, which is compatible with Windows, macOS, iOS, and Android, supports key UC features like call management, chat and presence tracking and chat. Vodia also integrates with major CRM platforms like Microsoft Teams and Zoho, making it a comprehensive solution for remote work.

Editorial

The work from home trend has gained quite a bit of traction over the years. Considering how many companies are going global and employing talent in remote places, it was only a matter of time before this happened. With that said, this trend isn't only gaining traction because of necessity, it's also because of the benefits. 2020 is a tech savvy time to be alive, and provided that companies give their employees the proper tools to do it, working from home can prove to be a catalyst for surprisingly high productivity, compared to working in the office.

Tech

Vodia Networks offers robust voicemail management features for users with any desk phone, cell phone or external phone. Users can customize voicemail settings, including multiple announcement modes and personalized greetings. They can access voicemail remotely and even forward messages to others, with notifications sent via email or cell phone. Features like voicemail PIN management, shared mailbox access and voicemail-to-email attachments ensure flexibility and convenience. Advanced options include sending voicemail without ringing the recipient's extension and direct voicemail transfers, while group mailboxes allow multiple users to access shared messages.

Tech

Setting up the voicemail server on the Vodia PBX system allows administrators to customize features that enhance user experience and security. Key settings include the time before a call is sent to voicemail, the maximum number of voicemails and their duration, and the required PIN length for accessing messages. Administrators can also manage options like direct dialing into mailboxes, offering callers the ability to reach a user’s mobile phone, and enabling the compression of messages to save storage space. Advanced features, such as allowing callback options when extensions are busy, and integrating external voicemail systems, further enhance the functionality of our innovative phone system.

Tech

Vodia PBX can be installed on Windows systems using a downloadable installer package, which creates a Windows service that launches automatically upon startup. For installations, the 64-bit version is recommended for better scalability, particularly if the system supports 64-bit operations and has a larger number of registered phones. Links to download the 32-bit or 64-bit version of Vodia PBX are provided, with an option to upgrade to version 63.0 available through the PBX GUI post-installation.

Tech

Vodia’s IP PBX system can be installed on 32- or 64-bit versions of CentOS, Debian and FreeBSD, with 64-bit recommended for optimal performance. During installation, users can configure port settings to avoid conflicts with other services, establish firewall rules and activate the license key via an initial internet connection. Once installed, administrators can manage the system through Linux commands, update via the web interface and even deploy on AWS for cloud-based setups. Detailed video tutorials are available to guide users through configurations like firewall settings and IP routing for smooth audio quality.

Editorial

Vodia Managed Voice is a flexible PBX designed for both multi-tenant and single-tenant environments; it's a great choice for managed service providers (MSPs) looking to enhance their voice services. This system allows companies to offer telephony services to their customers without the need for their own data centers, enabling them to focus on their core business while creating a new revenue stream. Vodia's solution is noted for its ease of use and reliability; it's trusted by numerous MSPs globally to deliver robust voice communication services.

Tech

To register multiple identities on a SIP desktop phone, start by resetting the phone to factory defaults and locating its MAC address. After logging in to the Vodia PBX, add the MAC address to the relevant extensions. Use MAC-based provisioning to enable the phone to register correctly, ensuring it can handle multiple identities. When configuring outbound calls, assign specific caller IDs (ANI) to each extension, which allows agents to show the appropriate company number when making calls. Additionally, set up hunt groups to manage inbound calls, enabling agents to identify calls by company name and enhancing efficiency in multi-company environments.

Tech

Configuring your firewall for remote users is essential for enabling VoIP communications through the Vodia PBX. This setup requires allowing specific TCP and UDP ports, including 5060 and 5061 for SIP signaling, UDP ports 49152 to 64512 for RTP and TCP ports 80 and 443 for web access. Additionally, setting the appropriate IP routing entries ensures both internal and remote phones can communicate effectively, utilizing a netmask that accommodates local network traffic while allowing access from external sources. This dual configuration allows for seamless call management across different network environments.