Vodia PBX software turns mobile phones, laptops, tablets, PCs and standard VoIP phones into clients all of your employees can use for their communication needs.
The telephony system has undergone another fundamental change in requirements from employees, employers, customers and other callers. We address these with a robust suite comprising server software, apps and integrations designed for VoIP hardware and services and business software solutions.
Vodia PBX software turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use from anywhere, anytime.
Even calls forwarded from a desk phone are identified on individual devices. These calls
remain separate from employees’ private numbers.
Define office hours when employees can receive calls on their mobile devices.
With Vodia PBX software, your company data remains on your server, not on your employees’ devices. Data such as call records, text messages and address book entries aren’t stored in client devices. If an employee leaves the company, the data stays with your organization.
Vodia PBX software is equipped for integration with hospitality systems and CRMs such as HubSpot and SalesForce – the PBX also supports ActionURL and server-side EMCA script for integrating with non-mainstream CRM systems. Other integrations include Microsoft and Google contacts and MongoDB and MySQL for call data records (CDR).
Multimedia messaging is a powerful communications tool. Vodia PBX software supports multimedia messaging from employee smartphones. The user front end includes an instant message tool, so users can send messages within the PBX through the web interface.
Our PBX makes it so your callers have the best impression when they call your business. Whether you're using standard auto attendant or agent groups, your callers experience a state of the art telephone system. Reports demonstrate if calls are answered on time and if your agents are spending the appropriate amount of time on calls.
If your company is using Microsoft Teams® you might want to check our our integration with Teams. The PBX gives your organization new possibilities for intra-enterprise communications, for example hotel guest rooms, overhead paging devices or factory floor phones. You can use a Microsoft certified external SBC to connect or our built-in SBC.
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Since 2005 we have worked tirelessly to build and maintain a cloud platform currently in use by thousands of installations on the public Internet. We had adapted technologies like WebRTC and backend JS to offer a huge range of productivity features and interface with a very large range of compatible devices and services. We are a multi-tenant pioneer.
There’s no need for an external session border controller: our PBX comes with its own built-in SBC that blocks robots and routes requests to the right tenant.
The Vodia load balancer makes it easy to operate multiple PBXs in a cluster and to access the PBX behind firewalls.
Access the Vodia PBX through the web interface from anywhere, no matter what operating system you’re using.
Our PBX is compatible with the industry's best IP phones. You can register multiple identities on your IP phone: create a button template for all your phones, or let Vodia detect the phone vendor. Enjoy our built-in RPS system to make provisioning simple for deployments. Create park orbits, BLF, group pickup and much more.
If you want to continue using your favorite SIP trunk providers, we have an array of SIP trunk templates you can use for your deployment: simply enter the trunk credentials in our template, and Vodia will do the rest. Don't see your SIP trunk provider? Use one of the default templates and change what you need to change.
The operating system independence of Vodia PBX lets you choose Windows, Linux or Mac systems as the underlying platform.
You can use the Vodia PBX through a standard web browser without having to install an app: users can change settings, schedule conference calls or set their devices.
The Vodia PBX Android client is available from Google Play and runs on all major Android systems. The app supports calling, putting calls on hold, transferring calls and texting (SMS).
Our iOS app is the latest addition to our fleet of softphones. Make and receive call, listen and manage voicemails, message you colleagues all with the our own iOS app.
advice, information and news from the home office
“We are the perfect solution for Avaya customers,” said Kyle Asbury, Director, Sales and Marketing, Vodia. “If you stay with Avaya, we’ll support you; if you want to go with another brand, we can help you migrate to both another IP phone brand and to our best-in-class, feature-rich, easy-to-deploy, robust and secure cloud PBX.”
Another factor driving hybrid and remote work is inflation, 9.1 percent in the USA as of July 2022, while many economists are pricing in a recession for the euro zone either later this year or in 2023, with inflation in the zone forecasted at 8.3 percent for this year. With the price of goods and services lofted skyward by inflation, and the average price of a gallon of gas across the USA above $4.00 per gallon, working from home gives Americans the chance to reduce the amount of money they spend on commuting and meals and other incidental costs related to working on-site every day.
Even with so many ways to engage with a company or brand, including and particularly social media, today’s customers still prefer voice to connect with your business. So, the phone remains a core component of the customer experience, but many call centers are unaware 86 percent of their customers experience significant hold time when they do call. This is where high-value queues and on-hold content can vastly improve the customer experience.
Our team wants to make it so your organization is using the world's best cloud PBX.
Let's get started. We can have you up and running, quickly and without interruption to your operations.
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Whether you're a large enterprise or an SMB, we've got a variety of packages - we promise the perfect fit.
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