Maritime / Cruising Solutions

Welcome to the World of Maritime Communication!

Modern cruise ships require efficient onboard communication, and Vodia Maritime Communication Server (Vodia MCS) meets this demand seamlessly. Vodia MCS ensures uninterrupted connectivity at sea through satellite-based internet access, prioritizes safety and security, and enables personalized communication and entertainment for passengers. It also addresses cybersecurity concerns and is poised for future enhancements, promising an even more immersive cruise experience.

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Smooth Sailing

Enhancing Passenger Comms on Cruise Ships with Vodia MCS

Imagine setting sail on a luxurious cruise ship, embarking on a journey to picturesque destinations, indulging in world-class cuisine, and enjoying a wide array of entertainment options. While the allure of the open sea and exotic ports of call beckon passengers, seamless communication while on board remains a key aspect of the modern cruise experience. This is where onboard communication servers step in to transform the way passengers stay connected and informed during their voyage.

Check in and setting sail with Vodia Maritime Communication Servers

Cruise ships have evolved into floating cities, and the need for efficient passenger communication is more critical than ever. Onboard communication servers play a pivotal role in meeting this demand. These servers act as the nerve center of the ship, connecting passengers, crew members, and ship systems through a robust and integrated network. With Vodia MCS, supported by components like the Vodia Push Server (Vodia MPS) and the CruisR World App (Vodia CWA), you can expect the most reliable communication system available.

Connectivity at Sea

Staying in touch with loved ones or accessing important information while at sea is not a challenge anymore. However, with onboard communication servers, passengers and crew can enjoy uninterrupted connectivity throughout their cruise. The Vodia MCS leverages satellite-based internet access to ensure internet availability throughout the entire trip, allowing passengers and crew to check emails, engage with social media, or even stream their favorite content, all while surrounded by the vast expanse of the ocean. Incoming calls can be routed without the usual high rates as well as outgoing calls can be established at reasonable rates. This makes crew and passenger communication a competitive advantage for the ship and cruise operators.  

Safety and Security

Cruise lines prioritize passenger and crew safety above all else, and onboard communication servers are essential in this regard. They enable real-time communication between passengers and crew members, ensuring swift response to any emergency. Passengers can easily report incidents or request assistance through dedicated shipboard apps like the Vodia Crew Communication App (Vodia CCA) and Vodia CWA, providing peace of mind as they explore the ship and its destinations. Vodia Maritime Solutions are built to meet stringent safety and security communication requirements.

Seamless Information Sharing

Cruise ships are renowned for their diverse and ever-changing itineraries. Vodia MCS, integrated via the Vodia Maritime Communication Integrations (Vodia MCI), facilitates seamless information sharing with passengers. Real-time updates on activities, dining options, and shore excursions are shared across devices. Passengers can access digital daily planners, view restaurant menus, and make reservations through user-friendly interfaces on tablets or personal devices using Vodia CWA. Personalized communication can be triggered by events and routed to all possible endpoints.

Entertainment and Personalization

Modern cruise ships are a haven of entertainment options, and communication servers play a role in enhancing this experience. Passengers can access onboard entertainment schedules, book spa treatments, or reserve seats at theater shows, all from the convenience of their smartphones or tablets via Vodia CWA. Personalized recommendations for activities and excursions are also made possible through data analytics, ensuring a tailored cruise experience.

Cybersecurity and Privacy at Sea

The Vodia MCS supports all necessary risk mitigation efforts of IT service staff against cybersecurity threats to ensure maximum system availability. Additionally, Vodia follows a Security-by-Design approach, ensuring privacy and compliance from the ground up. Professional services are also available to support certifications and secure deployments, if necessary.

The Future of Cruise Communication

A connected cruise experience is the clear vision of the maritime cruise industry. As technology continues to advance, Vodia MCS with its built-in integration framework (Vodia MCI) is ready to incorporate best-in-class applications such as AI and augmented cruise features. Enhanced connectivity, AR experiences, and seamless integration with passenger devices are all part of what’s next.

With Vodia MCS ship operators are prepared to revolutionize passenger communication on cruise ships whatever the requirements will be. They provide a lifeline to the world while at sea, ensure safety, offer personalized experiences, and contribute to the overall enjoyment of a cruise. With the Vodia  at the communication helm, passengers and crew can embark on their voyages with the assurance that they are always just a message away from a world of possibilities on the open sea.

Setting Sail with VMCS:
Innovative Communication Applications

Crew Communication

  • Crew DECT mobile devices auto provisioning
  • Paging, message boxes
  • Service request management via Vodia CCA

Device Management

  • Cabin tablets
  • Passenger devices 
  • IoT: Device health status reporting

Integration

  • Passenger Management System, e.g. Oracle (Fidelio)
  • Call Center solution
  • Alarm systems
  • Intercom
  • Sea-land-communication networks
  • Passenger service portal (via Vodia CWA and WebRTC services)
  • Maritime Communication Integration framework (Vodia MCI)

Passenger communication

  • Passenger check-in and boarding, cabin device (tablets) provisioning
  • Passenger personal device activation for onboard services
  • Personalized passenger paging, event based communication
  • Service requests and call center integration
  • Message boxes and service portal access via Vodia CWA
  • Disembarkation and check-out coordination

Network Security / Administration

  • Communication service health status
  • Call routing
  • Alarming
  • VLAN support
  • Port management
  • Security monitoring

There are good reasons to trust Vodia Maritime Solutions:

Professional Cruising Services

Vodia’s modular solutions — including Vodia MCS, MPS, CCA, CWA, and MCI — are purpose-built for the maritime industry and offer outstanding integration capabilities.

Robust architecture

Backed by robust architecture, high quality software code and minimal hardware and network requirements, Vodia ensures the highest availability and scalability at sea.

Operational Flexibility

Operate Vodia’s Maritime Server across any platform or model that fits your infrastructure, with multi-tenant capability and offline operation supported via Vodia MPS.

Privacy and Security

Security and privacy are integral, following Security-by-Design principles and supporting compliance requirements.

Certifications

Vodia provides certifications for professional setup and operation of its maritime solution. Vodia also provides professional services if a third-party certification is required.

Expertise

Vodia’s team comprises experts who combine technological proficiency with profound maritime knowledge to help you maximize the potential of your maritime communication solution.

Partnerships

Vodia is not just a solution provider but a networking company. We foster long-term relationships with our partners, such as integrators or managed service providers, maintaining long term relationships.

Vodia Maritime Communication Server (Vodia MCS) Diagram

Understanding the Vodia Maritime Suite

Vodia's maritime communication solution is modular, offering multiple components that work together seamlessly to support operations, passengers, and crew:

  • ‍Vodia MCS (Maritime Communication Server) - The core VoIP server and Session Border Controller (SBC), providing call routing, app connectivity, and system integration.
  • ‍Vodia MPS (Maritime Push Server) - Ensures push notifications and mobile app signaling even without external internet access.
  • ‍Vodia CCA (Crew Communication App) - A branded mobile app (Android/iOS) for crew communication and service coordination onboard.
  • ‍Vodia CWA (CruisR World App) - A mobile app or SDK for passengers, supporting check-in, messaging, reservations, and onboard services
  • ‍Vodia MCI (Maritime Communication Integrations) - Interfaces with third-party systems such as PMS (e.g. Oracle, Shiji), VHF radios, alarm systems, and access control.

These components can be deployed together or individually depending on the ship’s needs - from new builds to retrofits.

Still not convinced?
Here are a few more reasons to trust Vodia

15

CRM Integrations

490

VoIP Phone Models

110

SIP Trunk Profiles

45

Countries

1,000,000,000

minutes/year

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