A Peerless Communications Solution for Long-Term Care

Providing the Best in Communications for Nursing Homes, Rehabilitation Centers and Skilled Nursing Facilities

Long-term care requires the best in comprehensive, immediate and robust communication solutions. The Vodia PBX enhances emergency notifications, call handling and paging systems, strengthening staff coordination and streamlining operations. Our cloud phone system enables your facility to provide outstanding care to residents while creating and maintaining the safest possible environment.

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A Key Healthcare Industry

Nursing Homes: An Introduction

Nursing homes, also known as assisted living facilities, are long-term residential care providers for the elderly and for people with severe disabilities or recovering from major surgery. Nursing homes usually assist residents with daily living or custodial care - bathing, dressing, eating/preparing meals, managing medications and using the toilet; skilled nursing is provided in a nursing home where residents, both long-term and temporary, are provided individualized services - such as occupational therapy, physical therapy and rehabilitation - by licensed professionals. Many nursing homes also offer “memory care,” which includes specialized services for people with dementia and Alzheimer's.

A Key Healthcare Industry

Continued Upward Industry Growth

There are almost 200,000 nursing homes worldwide. Most of them, approximately 52,000, are in the USA, which represents 27 percent of global market share. Poland is the second-largest nursing home market, with about 50,000 facilities, followed by the UK with about 27,000 nursing homes. The industry continues to expand as a vertical as populations in industrialized nations, particularly “baby boomers” in the USA, age - by 2030 there will be more Americans over the age of 65 than there will be Americans under the age of 18; anyone turning 65 as of the early 2020s has a 70 percent chance of ultimately requiring long-term care, with 20 percent of this demographic requiring this care for five years or more. As of 2021 U.S. life expectancy reached 76 years. American baby boomers are living longer, which means, in the case of lengthy illnesses such as Alzheimer’s and Parkinson’s Disease, they will require lengthier long-term care than prior generations.

Care Built on Communication

The Industry’s Leading Communications Platform

Nursing homes must keep track of residents’ records, staff schedules and compliance, with communication between staff members and between residents and staff the foundation of quality care, particularly in emergencies. There are a number of requirements for any nursing home and, thanks to its rich suite of features, Vodia meets all of them.

Automated Call Distribution (ACD) for efficient call routing, reduced wait times and improved response times.
Call handling to create customized call flows for individual departments or staff responsibilities.
Call recording and reporting for information capture and case management.
Scalable for an increasing number of residents and staff as a facility grows.
Remote access for administrative staff and telehealth consultations, ensuring continuity of care.

Seamless integration with systems such as electronic health records (EHRs) and pharmacy services, simplifying administrative tasks and record-keeping.
Emergency response, including instant internal communication and mass notifications.
HIPAA compliant and secure for the protection of sensitive data, with encryption for adherence to healthcare privacy legislation.
Communication channels that facilitate clear and secure messaging among staff members, regardless of endpoints and even if staff members are using their smartphones (thanks to the Vodia mobile app).

Connecting Caregivers

Effortless Communication with Colleagues

Nursing home operations require effective and immediate communication between administrators, doctors, nurses and therapists - this communication requires seamless coordination. Vodia enables staff to communicate effortlessly, whether through internal extensions, direct calls or messaging, both on facility devices and on personal smartphones with the Vodia app. Vodia provides all users on the system with core features such as call forwarding, messaging and voicemail.

With Vodia, long-term care facilities can trust no vital communication is “lost” - this makes sure important communication is integrated into facility workflows. By fostering robust communication amongst colleagues, Vodia contributes to a cohesive care facility ecosystem wherein case updates, consultations, knowledge sharing and interdisciplinary teamwork are streamlined, so team members can make informed decisions and, ultimately, effect better patient outcomes.

HIPPA Compliant and Secure

Maintaining the Privacy of Residents’ Medical Information

Data privacy is crucial in nursing homes. With Vodia, data privacy has always been one of our core priorities, and long-term care facilities can trust their information is protected by the data security standards mandated by the EU-DSGVO and HIPAA. The Vodia phone system is eligible for certification in nursing homes, fully compliant with stringent requirements, and it can be deployed in any data center certified for medical purposes. Additionally, upon request, the Vodia communication platform can be securely hosted in data centers that meet the highest security standards through IONOS, our partner in Germany. Vodia’s unwavering commitment to avoiding open-source code in the development of our software also minimizes security risks.

Deploy Vodia in Your Existing Ecosystem

Advancing Communication with Seamless Integrations

The effectiveness of any communication platform relies on its seamless integration with extant solutions: DECT infrastructures, desktop applications, SIP phones, smartphones, tablets, and web browsers. Vodia integrates seamlessly with existing software, whether it's MIS (Medical Information System), CIS (Clinical Information System), appointment scheduling or telemedicine software. For facilities seeking further customization, Vodia’s API enables the development of software based on our phone system. Our dedicated partners are always ready to provide comprehensive guidance and manage the integration of devices or software for your particular requirements. For long-term care facilities, the possibilities are endless.

Secure Fax Transmission

Vodia Smart Fax for Medical Documents

Fax will remain with us indefinitely, especially in the healthcare industry, as it’s often the preferred and most secure means of transmitting case notes, reports and prescriptions. Vodia empowers nursing homes to continue to use this time-tested means of transmitting documents by enhancing its capabilities and reinforcing its security. Vodia’s encrypted fax transmission within secure networks ensures double security for the exchange of sensitive information. Additionally, nursing homes and rehabilitation facilities can use faxes as digital documents, doing away with paper. Vodia Smart Fax is fast, secure and straightforward.

Elevating Care Through Seamless Communication

In nursing homes and care facilities, the ability to communicate swiftly and securely can make all the difference. Vodia empowers your team with tools that simplify interactions, improve response enhance the overall care environment. By integrating advanced features with ease of use, Vodia helps ensure that every message, call and alert reaches the right person at the right time, allowing caregivers to focus on what matters most: providing exceptional care to residents.

There are good reasons to trust Vodia Solution for skilled nursing facilities

Professional Services

Our solutions are purpose-built for nursing homes, rehabilitation centers and skilled nursing facilities and the specific platforms these organizations need to operate and grow.

Robust architecture

Backed with robust architecture, best-in-class software code and minimal hardware and network requirements, we give you measurable availability and unlimited scalability.

Operational Flexibility

Long-term care facilities can deploy the Vodia phone system in any operation model and platform.

Privacy and Security

We prioritize privacy and security by design to address critical risks and legal restrictions.

Certifications

Vodia provides certifications for the professional setup and operation of its nursing homes solution; we provide professional services, when necessary, for third-party certification.

Expertise

Our experts match their tech proficiency with deep knowledge of all aspects of telecommunications to help users get the absolute most out of our bespoke communication solutions.

Partnerships

Vodia builds long-term relationships with the telcos, ISPs and MSPs who bring our software to the marketplace. These relationships are the foundation of our success.