Opinion

When it comes to the right telephone system, the exact ratio doesn’t even matter: the system needs to support all modes of communication. Most organizations are figuring out which mode works best for each employee, and it would be unwise to address this while installing a new system. There are users who don't like to use the app and prefer a desktop phone; other users prefer the app. And there are cases when users want both.

Announcement

Even though our Vodia PBX was designed for running on a public IP address from day one, it also gives you excellent on premise performance, making it a natural fit for DECT installations. The Vodia IOP is ideal for running the PBX in a private network if you don’t want to run a whole server just for the PBX; together with a DECT base station, this will give you everything you need to run a powerful, robust communication solution.

Announcement

With the wide availability of passkeys on all mainstream browsers, users and administrators can conveniently access the Vodia PBX while enjoying an unprecedented level of security.

Announcement

The most exciting part of the new release is the new front end — we are convinced the user-facing front end will play a crucial role in the coming years in delivering increased value to our end users. We were happy with our 67/68 front end, but we thought we could improve it and we ended up rebuilding it entirely. Version 69 puts the Vodia PBX front end on a solid foundation for years to come.

News

This is an auspicious occasion – we are marking the tenth anniversary of Vodia as a company. Congratulations, that is quite an achievement. And that’s what our podcast is going to be about, marking the path from 2012 to 2022, quite an evolution, lots of interesting things along the way, not to mention the pandemic and hybrid work and a whole bunch of things.

Editorial

PromptVoice’s Freemium model offers everything you’d expect from a classic Freemium proposition – the ability to give all customers access to basic functionality, free of charge, and then upgrade them through paid subscription packages that generate healthy incremental margin increases.

Tech

White-labeling is a way manufacturers support well-known brands, simplifying both market access and customer recognition. It is used in many industries, including the telecom industry. While it’s easy to brand web pages and emails (including the Vodia PBX frontend and backend), white-labeling hardware and apps is a different topic.

Editorial

“We were jumping on that train very early,” says Christian Stredicke, serving the MSPs, Vodia is marking a decade as a leader and pioneer in offering PBX software that effectively turns mobile phones, laptops, PCs and standard VoIP phones into clients everyone in an organization can use for communication.

Editorial

Our partner, Easy On Hold (EOH), based in Kalamazoo, MI, provides streaming music and messages on a custom marketing schedule for contact centers, enterprise-level corporations and small-medium size businesses via their phones and overhead environments. The company creates effective message on hold productions, auto attendant and IVR greetings, overhead announcements, and overhead music solutions. And they’ve got some great guidance for what to play and when for your callers during the holidays.