Announcement

PBX snapshots in V70 provide a reliable way to capture system state before changes are applied, enabling fast recovery, controlled rollback, and more predictable system management when updating configurations, testing call flows, or operating across multiple tenants. By preserving a point-in-time version of the system, administrators can reduce the risk of disruption, restore services quickly when issues arise, and maintain stability while making ongoing changes in complex communication environments.

Announcement

V70 introduces emergency alerts and notifications designed to ensure critical events are not missed and responses happen immediately. Alerts can be triggered directly by users, delivered across multiple channels including phones, email, mobile apps, and SMS, and can automatically initiate calls to predefined numbers. Administrators have full control over how alerts are configured, enabling consistent, reliable handling of incidents across real-world, multi-tenant environments.

Announcement

Vodia V70 integrates WhatsApp Business calling and messaging directly into the PBX, allowing businesses to manage voice and customer conversations from a single platform. With native SIP integration, WhatsApp calls are routed to extensions, queues, or IVRs without middleware, reducing complexity and eliminating the need for additional gateways. Combined with support for messaging, dashboards, alerts, and AI voice agents, V70 brings greater control, scalability, and flexibility to real-world communication environments.

Announcement

Vodia PBX V70 introduces a redesigned admin interface, multi-core scalability supporting more than a thousand concurrent calls per server, and integrated AI voice agents for both inbound and outbound communication. Reusable AI templates make automation easier to deploy, while snapshots and centralized provisioning reduce operational risk. With custom dashboards, emergency alerts, and WhatsApp Business integration, V70 provides greater control and flexibility for real-world deployments.

Announcement

The Vodia PBX now integrates with Jitsi Meet, bringing secure, self-hosted video conferencing directly into the web portal. Users can launch meetings with a single click, while built-in features like JWT-based authentication, automatic room creation tied to extensions, and controlled guest access ensure a seamless and secure experience. By combining voice and video within one system, businesses and service providers gain greater control over their communication environment, reduce reliance on external platforms, and scale more efficiently.

Announcement

The Vodia PBX now integrates with efficy CRM, enabling organizations to connect their phone system directly with their customer relationship management platform. Incoming and outgoing calls can automatically identify contacts, display caller information in real time, and provide direct access to contact records within the CRM. By combining telephony with customer data, the integration helps teams respond more efficiently, log interactions automatically, and maintain accurate customer information within their existing workflows.

Announcement

Outbound AI Voice Agents in Vodia Version 70 enable automated voice outreach powered by OpenAI’s Realtime API. Organizations can schedule campaigns, trigger AI-driven calls through simple API requests, and manage conversations that confirm appointments, update customers, or collect feedback. With dedicated voice agent extensions, dynamic variables, custom tools, and webhook integration, the system supports scalable, intelligent call workflows while maintaining consistent customer communication.

Tech

Vodia PBX now supports the Cisco IP Phone Series 9800 running Multiplatform (MPP / 3PCC) firmware, Cisco’s latest flagship IP phone lineup. The devices can be onboarded and managed directly within the PBX, including configuration and firmware control, allowing organizations to continue using Cisco hardware in on-premises or cloud deployments. Supported models, firmware types, and recommended upgrade methods for Cisco MPP provisioning are also outlined.

Announcement

The new Vodia Partner Portal and Partner Program provide a streamlined, self-service way for partners to license, sell, and deploy Vodia PBX solutions more efficiently. Shaped by partner feedback, the portal brings license management, partner levels, pre-qualified leads, marketing resources, and access to professional services into one place. Partner certification unlocks progression beyond onboarding, while a welcome package rewards partners at first login.

Announcement

VoIP adoption continues to grow as enterprises and SMBs move away from legacy phone systems toward cloud-based communication that supports remote and hybrid work. Market forecasts show sustained expansion driven by cost efficiency, flexibility, and unified communications, while modern PBX platforms evolve to deliver scalable, reliable voice services with advanced features such as video, integrations, and AI-ready capabilities.

Tech

Cisco IP Phone Series 6800, 7800, and 8800 devices running Multiplatform (MPP / 3PCC) firmware can be used with the Vodia PBX in SIP-based environments. Supported models span entry-level, mid-range, and advanced devices commonly deployed in enterprise and service provider scenarios. Cisco-provided MPP firmware is used, with firmware versions and upgrades managed through the PBX after initial onboarding, supporting both on-premises and cloud deployments.

Editorial

Music on Hold plays an important role in how callers experience wait times and perceive service quality. With Vodia PBX Version 70, we’ve enhanced Music on Hold to deliver neutral, calming, high-quality audio that reassures callers while they wait. These improvements, combined with flexible streaming options, emergency messaging, and full support for cloud and on-premises multi-tenant environments, help businesses reduce dropped calls and create a more positive caller experience before an agent ever answers.