Back to Blog
Announcement

Get The Support You Need Easily Through The Vodia Help Center On Jira

Published on:

August 7, 2025

Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.

David Porter

Vodia has been committed to its channel partners and their customers since our inception, and since then we have built an industry-wide reputation for our white-glove, personalized approach to our partners’ needs and questions. 

Our next step in the evolution of our peerless service is our Jira Help Center:

Existing Vodia partners with valid license keys can now open a detailed ticket in our Jira portal.

Visit the portal for:

  • Technical support
  • Sales, licensing, and billing questions
  • Suggest a new feature

The portal is also where you can now find Vodia documentation, the Vodia PBX API, and the Vodia forum. It’s everything Vodia in one place. 

Jira was launched in 2002 by Atlassian as an issue tracking and project management tool for teams. Since then, 300,000+ companies worldwide have deployed Jira for its flexibility: it supports any type of project and extends to work with thousands of apps and integrations. It has become the world’s foremost project management tool and the best solution for our partners’ and users’ support needs. 

At Vodia, we measure our success by the success of our partners and their customers, and we’re always looking for ways to improve our peerless phone system, as well as the service we provide to our channel partners who sell Vodia - and to their customers. Our Jira Help Center Portal supports our mission to provide the best support in the IT industry. 

Questions? Visit the Vodia Help Center portal, or get in touch with us the old-fashioned way at sales@vodia.com or call +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe). When you visit the portal, please let us know what you think and how we can make your support experience even better. 

About Vodia

Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company has headquarters in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.

Latest Articles

View All
Editorial

How to Sell More Business Phone Systems with the Right PBX

Helping a business choose the right phone system starts with understanding its real needs... lower costs, better communication, stronger integrations, support for remote teams and more flexibility. For MSPs, asking the right questions makes it easier to recommend the right features, hardware and deployment model, while Vodia provides the technology, partner support and new Partner Portal needed to build stronger customer relationships, create recurring revenue and grow their communications business.

July 16, 2026
Editorial

Handle with Care: Avoid These Cloud Migration Missteps

Moving your business phone system to the cloud can improve flexibility, scalability, mobility, and access to modern communication tools, but a successful migration still requires careful planning. From bandwidth and hardware compatibility, disaster recovery, staff readiness, and MSP support, there are several areas businesses need to assess before deployment. Understanding these common risks early can help reduce disruption, avoid unexpected costs, and create a more reliable cloud communication environment.

July 14, 2026
Tech

Manually Provisioning a Cisco 3PCC Phone in the Vodia PBX

Vodia now supports provisioning for Cisco 3PCC phones, giving businesses and service providers a clearer way to connect compatible Cisco multiplatform IP phones to the Vodia PBX. Admins can add supported Cisco devices through Vodia Device Management, pair them with extensions, and configure provisioning settings through the phone’s web interface. This expands Vodia’s supported device ecosystem while helping customers continue using trusted Cisco IP phones within their existing business phone system.

July 9, 2026