How Synthetic Voice Is Redefining Multilingual Communication: Vodia CEO Christian Stredicke on Technology Reseller News
Published on:
July 15, 2025
Christian Stredicke, founder and CEO of Vodia, joins Doug Green of Technology Reseller News to explore how synthetic voice is transforming multilingual communication. He discusses how AI-generated speech can enhance customer experiences by supporting native languages, removing accents, and enabling real-time translation in IVR systems and call centers. Stredicke also shares how Vodia plans to integrate these capabilities into its PBX platform to support more inclusive, intelligent business communication.
Synthetic voice is AI-generated speech that can replicate the human voice across a wide range of applications. Thanks to algorithms that can recreate the nuances of human speech, including cadence, pitch, and tone, synthetic voice sounds much like spoken language, giving a “human touch” to a wide array of uses, including audiobooks, automated voiceovers, interactive voice response systems (IVR), and virtual assistants.
How does synthetic voice differ from text-to-speech? It uses machine learning to create natural, intelligible voices - it doesn’t use basic digital voices to read text, which makes caller interactions more engaging. Alexa and Siri, for example, use synthetic voice to respond to commands and requests.
“It’s an interesting playground,” Dr. Stredicke says, referring to the flexibility synthetic voice offers, like adjusting language, accent, or even emotional tone.
For Vodia, synthetic voice presents new opportunities to improve communication for businesses. “We like the ability to speak different languages, that’s something a human can’t easily do,” he explained. “A lot of people come from Asia, Spanish-speaking countries, South America, Africa… for them it’s a great experience to be able to interact in their native language.”
He added that synthetic voice can accommodate variations within a language as well, such as American and British English, or French and Quebecois.
Dr. Stredicke also touched on how synthetic voice could support call center operations. For English-speaking agents with strong accents, synthetic voice can serve as a layer that outputs accent-neutral English. “You can do two layers,” he said. “One is where you speak English with an accent, and it’s translated into accent-free English. The other is live translation, where a synthetic voice is used to translate between languages. This is already starting to happen in online conferencing.”
What is Vodia’s plan for the integration of synthetic voice with its industry-standard phone system?
“We’re definitely going to look at the APIs,” says Dr. Stredicke, “because, luckily, all of these features are available through APIs. We’ll gladly use it, we’ll gladly support it - we’re already supporting AI interfaces, so we want to provide the tool to bring this to customers to roll this out in real life.”
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company operates globally, with offices in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
Vodia Billing turns PBX activity into customer invoices by bringing call rating, recurring charges, taxes, invoice generation and payment tracking into one dedicated platform. Built for Vodia PBX fleets, it can process CDRs, count recurring PBX items, produce branded invoices, connect with Xero and QuickBooks Online, monitor overdue payments and flag potential fraud. It also gives MSPs clearer visibility into margins, helping them understand not only what customers owe, but what their services are actually costing to deliver.
From the moment humans learned to speak, communication has shaped how we live, work, and connect. Today, voice remains one of the most natural and information-rich forms of human interaction, even as business communication expands across chat, video, messaging, and digital platforms. As AI becomes more deeply integrated into phone systems and contact centers, voice may play an increasingly important role in how intelligent systems understand context, respond to people, and support real-time communication.
White-labeling the Vodia PBX enables MSPs and VARs to offer business communications under their own brand without developing and maintaining the underlying PBX technology. Providers control branding, packaging, pricing, service delivery, and customer relationships, while Vodia supplies the multi-tenant platform. With V70’s expanded branding and management tools, MSPs can get to market faster and create new recurring-revenue opportunities.
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