Vodia is pleased to announce the Vodia PBX now integrates with Odoo Cloud. Odoo is one of the world’s leading open-source platforms serving over 13 million users worldwide from startups to enterprises.

Odoo: A Global Open Source ERP and CRM

Based in Belgium, Odoo’s vision is to “transform companies, empower employees.” The company gives businesses easy access to a suite of simple-to-use business applications, a complete set of tools for any business need. The company has developed 50 key, regularly updated applications, with 1,500 active members who have contributed more than 50K apps to Odoo’s ever-expanding solutions toolkit. Odoo comprises a community of 100,000 developers worldwide, all devoted to open source software. 

The platform is available in two editions: Community (open source, 100 percent free) and Enterprise (extra apps, infrastructure, professional services). There’s no proprietary format, only PostgreSQL, so customers own their data. And there’s no software lock-in, and source code, GitHub access, and the flexibility to host on Odoo’s infrastructure or on-prem.

Connecting the Vodia PBX with Odoo

This integration connects Vodia PBX with Odoo CRM using XML-RPC protocol, allowing call data to be automatically logged in Odoo. It creates and updates contacts, logs calls as messages, and associates’ call information with existing CRM leads and helpdesk tickets.

Integration Features​

The integration of the Vodia PBX with the Odoo platform combines all of the robust features of our PBX with Odoo’s unmatched suite of business applications: 

• Automatic contact creation and matching
• Call logging in contact records
• Call outcome and duration tracking
• Integration with CRM leads and opportunities
• Integration with helpdesk tickets
• Support for outbound, inbound, and voicemail calls

To find out more about integrating our industry-standard phone system with Odoo, please visit our documentation page.

A Backbone for Your Business

Here at Vodia, part of our commitment to innovation is making sure any organization using our PBX has a feature-rich, robust, scalable communications backbone, one that integrates with the world’s best business software and IP endpoints. To find out how we’re doing it, and to see how our phone system can take your communication further, get in touch at sales@vodia.com or call +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe).

About Vodia

Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company operates globally, with offices in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.