Vodia Networks now integrates its powerful PBX system with Odoo Cloud, one of the world’s leading open-source platforms serving over 13 million users globally. This integration enables automatic contact creation, detailed call logging, and seamless updates to CRM leads and helpdesk tickets, improving communication workflows for businesses of all sizes. Combining Vodia’s scalable, feature-rich telephony with Odoo’s comprehensive suite of business applications, the partnership offers a robust, flexible solution designed to enhance productivity and streamline operations for enterprises, contact centers, and service providers worldwide.
Vodia is pleased to announce the Vodia PBX now integrates with Odoo Cloud. Odoo is one of the world’s leading open-source platforms serving over 13 million users worldwide from startups to enterprises.
Odoo: A Global Open Source ERP and CRM
Based in Belgium, Odoo’s vision is to “transform companies, empower employees.” The company gives businesses easy access to a suite of simple-to-use business applications, a complete set of tools for any business need. The company has developed 50 key, regularly updated applications, with 1,500 active members who have contributed more than 50K apps to Odoo’s ever-expanding solutions toolkit. Odoo comprises a community of 100,000 developers worldwide, all devoted to open source software.
The platform is available in two editions: Community (open source, 100 percent free) and Enterprise (extra apps, infrastructure, professional services). There’s no proprietary format, only PostgreSQL, so customers own their data. And there’s no software lock-in, and source code, GitHub access, and the flexibility to host on Odoo’s infrastructure or on-prem.
Connecting the Vodia PBX with Odoo
This integration connects Vodia PBX with Odoo CRM using XML-RPC protocol, allowing call data to be automatically logged in Odoo. It creates and updates contacts, logs calls as messages, and associates’ call information with existing CRM leads and helpdesk tickets.
The integration of the Vodia PBX with the Odoo platform combines all of the robust features of our PBX with Odoo’s unmatched suite of business applications:
Automatic contact creation and matching
Call logging in contact records
Call outcome and duration tracking
Integration with CRM leads and opportunities
Integration with helpdesk tickets
Support for outbound, inbound, and voicemail calls
To find out more about integrating our industry-standard phone system with Odoo, please visit our documentation page.
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company operates globally, with offices in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.
Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.
The Vodia Call Recordings and Transcription Dashboard is a modern, powerful tool for businesses to manage and analyze call activity efficiently. Its sleek interface provides a widescreen view of key call metrics including average call length, calls per day, and ongoing calls in real time. With filtering, analytics, transcription, and export options, users can easily access, playback, and share recordings. Designed for industries requiring call recording for legal compliance such as healthcare, government, and utilities, it ensures secure storage, encrypted sharing, and more. Combining robust functionality with a user-friendly design, it helps businesses improve customer service, monitor staff performance, resolve disputes, and gain insights.
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