Vodia Networks now integrates its powerful PBX system with Odoo Cloud, one of the world’s leading open-source platforms serving over 13 million users globally. This integration enables automatic contact creation, detailed call logging, and seamless updates to CRM leads and helpdesk tickets, improving communication workflows for businesses of all sizes. Combining Vodia’s scalable, feature-rich telephony with Odoo’s comprehensive suite of business applications, the partnership offers a robust, flexible solution designed to enhance productivity and streamline operations for enterprises, contact centers, and service providers worldwide.
Vodia is pleased to announce the Vodia PBX now integrates with Odoo Cloud. Odoo is one of the world’s leading open-source platforms serving over 13 million users worldwide from startups to enterprises.
Odoo: A Global Open Source ERP and CRM
Based in Belgium, Odoo’s vision is to “transform companies, empower employees.” The company gives businesses easy access to a suite of simple-to-use business applications, a complete set of tools for any business need. The company has developed 50 key, regularly updated applications, with 1,500 active members who have contributed more than 50K apps to Odoo’s ever-expanding solutions toolkit. Odoo comprises a community of 100,000 developers worldwide, all devoted to open source software.
The platform is available in two editions: Community (open source, 100 percent free) and Enterprise (extra apps, infrastructure, professional services). There’s no proprietary format, only PostgreSQL, so customers own their data. And there’s no software lock-in, and source code, GitHub access, and the flexibility to host on Odoo’s infrastructure or on-prem.
Connecting the Vodia PBX with Odoo
This integration connects Vodia PBX with Odoo CRM using XML-RPC protocol, allowing call data to be automatically logged in Odoo. It creates and updates contacts, logs calls as messages, and associates’ call information with existing CRM leads and helpdesk tickets.
The integration of the Vodia PBX with the Odoo platform combines all of the robust features of our PBX with Odoo’s unmatched suite of business applications:
Automatic contact creation and matching
Call logging in contact records
Call outcome and duration tracking
Integration with CRM leads and opportunities
Integration with helpdesk tickets
Support for outbound, inbound, and voicemail calls
To find out more about integrating our industry-standard phone system with Odoo, please visit our documentation page.
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company operates globally, with offices in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.
JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.
Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.
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