Editorial

Vodia Partner Spotlight: SIP HARMONY

Published on:

January 11, 2022

As the industry’s leading cloud PBX, the deployment of our software around the world is music to our ears. We think of each of our outstanding partners as one of our greatest hits, a platinum album…indispensable. We of course feel this way about our Austin, TX partner, SIP HARMONY, a family-run cloud VoIP provider for small-to-medium businesses, hotels, schools and residences. The company is helping keep Austin weird – and connected.

As the industry’s leading cloud PBX, the deployment of our software around the world is music to our ears. We think of each of our outstanding partners as one of our greatest hits, a platinum album…indispensable. We of course feel this way about our Austin, TX partner, SIP HARMONY, a family-run cloud VoIP provider for small-to-medium businesses, hotels, schools and residences. The company is helping keep Austin weird – and connected.

SIP HARMONY helps businesses all around the country work from anywhere by providing a telephone system that brings together standard SIP devices and services with proprietary clients for standard mobile and PC clients. The company also offers white glove service free of charge, which includes setting up a phone system, porting current numbers and even finding voice talent.

“VoIP is hectic,” says founder Michael S. “There’s a lot of ‘behind the curtains’ shenanigans, too. Most the major platforms aren’t open and honest about their pricing, which is something SMBs can’t afford. With SIP HARMONY, we can assure them this won’t ever happen. We are absolutely open and honest about our pricing. We want to help our customers grow and thrive.”

Michael S. is new to the Vodia family, having joined us at the end of the summer of 2021. “Vodia is a dream come true,” he says. “When I realized the entire platform is API based, I couldn’t believe it! Once I got my trial license, it took me no time at all to figure it out. I love the API! I put it through the ringer with blueprints, one of the many things I am porting over from my own PBX software, which I wrote using Twilio.”

“That Vodia uses its own API for its programs says a lot: this is a major indicator a SaaS company has it together. The entire PBX can be controlled all through the API – it even has one exposed main websocket. I can’t say enough about Vodia. I’ve used them all, and this is by far the best. Support is great too. I really enjoy the YouTube videos and ‘the ‘one-on-one’ zoom style calls.”

Michael S. sees SIP HARMONY growing, as it’s the only reseller proving SMBs personalized PBXs. The company does it all, from custom development to custom integrations.

“We love SMBs!” Michael S. says. “Ultimately the SIP HARMONY portal will combine Vodia and one of Vodia’s key partners, QuestBlue, and I’ll be 100 percent reselling my QuestBlue rates, marked up, through the API, enabling users to manage their Vodia domains directly, via the portal – blueprints will control the entire domain. With Vodia and QuestBlue, I have automated so much. Every time a call ends, I calculate the cost and add it as a non-billable expense to the account in my accounting software, which gives me a high-level view of everything, all thanks to Vodia’s API and its action URLs. It really is a dream come true. I can integrate any software with Vodia with ease. I hope Vodia takes the PBX world by storm.”

We’re pretty sure we’ll do it, thanks to amazing partners like SIP HARMONY. Looking to harmonize your telephony? Reach out to Michael J, info@sipharmony.com.

Latest Articles

View All

Vodia Visits IT Expo 2025

Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!

February 19, 2025

AI-Powered Hotel Phone System: OpenAI for Guest Services

Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.

February 18, 2025

Vodia and Microsoft Teams: Your Call Center Solution

ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.

February 12, 2025