Back to Blog
Editorial

Vodia – The Most Feature-Rich Cloud PBX Available

Published on:

December 23, 2021

Since our company’s inception, we have empowered and supported numerous businesses worldwide, both small and large, by providing these organizations with our best-in-class cloud and on-premises IP PBX technology. The Vodia PBX comprises the most complete suite of robust business telephony features for on-premises and cloud-based telephony, including auto attendant, SMS, paging, separation of personal and work calls, conference calls, call recording, CRM integration and Microsoft Teams integration.

David Porter

Since our company’s inception, we have empowered and supported numerous businesses worldwide, both small and large, by providing these organizations with our best-in-class cloud and on-premises IP PBX technology. The Vodia PBX comprises the most complete suite of robust business telephony features for on-premises and cloud-based telephony, including auto attendant, SMS, paging, separation of personal and work calls, conference calls, call recording, CRM integration and Microsoft Teams integration. Here’s a comprehensive list of features:

CORE VODIA FEATURES

  • Extension
  • Import/Export and accounts via CSV
  • SIP Trunk/Gateway Support
  • Mobility-Android App
  • Vodia App Windows Client
  • Call Routing by DID & CID (DDI)
  • Extensive Codec Support
  • Receive Voicemail via email
  • Calling Line Identification Presentation (CLIP)
  • Call Transfer (Blind & Attended)
  • Calling Line Identification Restriction (CLIR)
  • Call Forward on No Answer
  • Hold, including Custom Music on Hold
  • Intercom/Paging
  • Call Parking/Pickup
  • Busy Lamp Field (BLF)
  • Real-Time Graph Status
  • Easy Backup and Restore (including Scheduled Backup)
  • VMware/Hyper-V
  • TLS, TCP, UDP
  • On Windows/Linux, Virtualized On-Premises or Cloud
  • AWS, Google Cloud, Microsoft Azure
  • Vodia SBC Connectivity
  • Custom SMTP Server
  • Button Mapping
  • Caller-ID Emergency calls
  • CO-line Emulation
  • Custom Greetings
  • Dial-by-name directory
  • Tenant Address Book (Global and personal)
  • EPID Callback
  • Google API login
  • Predefined trunk providers
  • WebRTC
  • SMS messaging
  • Software update (upgrade or downgrade)
  • Near and far end NAT Traversal

VODIA OFFICE PRODUCTIVITY

  • Instant Messaging/Text Chat (User interface)
  • User presence (BLF Phone, User interface)
  • Auto Attendant/Digital Receptionist
  • Ring Extension & Mobile Simultaneously
  • Integrated Fax Server (Fax to Email)
  • Supported SIP Phones Integration
  • Easy Management of IP Phones & Softphones
  • Automatic Plug & Play Phone Provisioning
  • Vodia Apps: WebRTC Client, Android, Windows
  • Audio Bridge
  • Directory (Company & Private Phonebook)
  • Sync with Office 365 (Users’ Phonebook)
  • Call Query against DB & CRM
  • Web Conference Dial-In
  • Plug and Play with IP Phones, Gateways & SIP Trunks
  • Automatic phone detection
  • Automatic redirection
  • Caller-ID presentation
  • Hunt group distinctive ring
  • Missed calls with Email Notification
  • Call cell phone when new message arrives
  • Call supervisor when VM message isn’t retrieved
  • Mailbox escape account (Redirect to Digital Receptionist)
  • Offer calling cell phone when entering user’s mailbox
  • Custom Ringback
  • Star Code parameters

VODIA CALL CENTER FEATURES

  • Live Call Logging
  • Click2Call (Google Browser Extension)
  • Call Queue Group Rights Management
  • CRM Integration (Sales Force, Zoho, Nutshell)
  • Call Queuing
  • Real Time Statistics & Monitoring
  • Supervisor Agent Status Override
  • SLA Alerting
  • Agent Group Wallboard
  • Callback option
  • Call & Queue Reporting
  • Call Recording
  • Barge In/Listen In/Whisper
  • ACD Call Rating
  • Outbound calling campaign
  • ACD distinctive ring
  • ACD Login features
  • ACD Agent group identification
  • Anonymous call redirect
  • ACD Caller-ID display
  • ACD Email summary
  • Outbound call list
  • On-hold messaging
  • Pre-Recorded announcements
  • Queue call limit
  • Group Messaging
  • Manage agent groups (Queue Manager)
  • Timeout redirection
  • Call Recording Restrictions (Start/Stop)

VODIA ENTERPRISE FEATURES

  • Connect Remote Offices (Bridges)
  • Built-in Redundancy (Hosted license)
  • Hotel PBX Features (incl. Fidelio Certified)
  • Multiple Domains (Hosted License)
  • Monthly billing (FreshBooks, Stripe) (Hosted License)
  • RPS (Remote Provisioning Server) Yealink, snom, Fanvil, Htek, Grandstream (Hosted license)
  • Zoiper Automatic provisioning (Hosted license)
  • Counterpath Automatic provisioning (Hosted license)
  • Voicemail Transcription (Google API) (Hosted license)
  • Automatic Recording
  • DNS Made Easy API
  • Lets Encrypt API
  • Telios CNAM
  • SMS

SUPPORTED OPERATING SYSTEMS

  • Mac
  • Windows
  • Linux

The award-winning Vodia PBX software turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use for their everyday communication needs, from anywhere, anytime. Our proprietary, built-from-the-ground-up PBX offers true cloud multi-tenancy, integrations with MS Teams, FreshBooks, Zoho, HubSpot and Salesforce, SMS, and Android and IOS mobile apps. If you’re looking for an integrated telephony and Wi-Fi solution for your organization, Vodia makes it possible to work from anywhere and keep your team seamlessly connected and collaborating, today and tomorrow. We’d be delighted to put you in touch with one of our outstanding resellers. Contact us, sales@vodia.com.

‍

Latest Articles

View All
Editorial

MS Teams Integration and the Benefits of Microsoft Certification for Communications

Microsoft Teams has become a cornerstone of modern business communication, empowering over 250 million users worldwide with tools for collaboration, automation, and productivity. Yet while Teams excels at internal communication, it lacks native support for traditional phone systems and analog devices. That’s where certified integrations like the Vodia PBX come in. As a Microsoft-certified solution, Vodia bridges Teams with SIP phones, VoIP devices, and analog endpoints, enabling businesses to make and receive external calls directly within Teams.

November 4, 2025
Announcement

Vodia PBX Now Integrates with Smokeball to Streamline Law Firm Communications

Law firms can now handle client communications more efficiently with the new integration between Vodia and Smokeball, the AI-powered legal practice management software. The integration connects the phone system directly with Smokeball, giving staff instant caller identification, access to related matters, and real-time client insights. By unifying calls and case management in one platform, it helps firms save time, reduce errors, and deliver faster, more informed client service.

October 31, 2025
Editorial

SMBs: Never Miss a Call with the Vodia Phone System

Missing a call is never just a minor slip for SMBs. It can mean losing a customer for good. In today’s competitive landscape, businesses cannot afford missed opportunities. While legacy phone systems often lead to frustration and inefficiency, modern cloud solutions like Vodia PBX make it easy to stay connected anytime and anywhere. With AI powered features such as intelligent call routing, real time transcription and 24/7 availability, your customers will always reach the right person. Vodia gives SMBs enterprise grade communication without the enterprise price tag so you can protect revenue, strengthen customer trust and grow confidently.

October 27, 2025