Tech

Configuring your US SIP Trunk Provider Skyetel with Vodia

Published on:

January 12, 2022

Skyetel is an innovative SIP trunk provider that seamlessly integrates with the Vodia PBX system, enhancing your communication capabilities. With features like multi-tenant billing, SMS functionality, and endpoint health checks, Skyetel is designed to meet the needs of modern businesses. When paired with Vodia, users can easily manage their communication needs, ensuring robust connectivity and flexibility. Setting up a Skyetel number with Vodia allows for efficient call routing and management, empowering businesses to streamline their operations and improve customer interactions. Experience a smoother communication flow and maximize your operational efficiency with the powerful combination of Skyetel and Vodia.

Skyetel is a granular SIP trunk provider that offers many features, including: multi-tenant billing for the Vodia multi-tenant PBX, SMS features, DIDs, Endpoint health checks and more. Here’s how to set up the Skyetel SIP trunk with the Vodia phone system. 

Skyetel endpoint

The endpoint is where we will create an endpoint to the Skyetel network and the Vodia PBX routable IP address. Log in to your Skyetel account and navigate to the Endpoint group under “Endpoints.” 

Endpoint Groups

Click on add Endpoint Group and enter the following: 

  • Name: Name of the customer
  • Priority:  1 
  • IP address: External IP address of the Vodia PBX 
  • Port: 5060 
  • Protocol: TCP or UDP 
  • Description: Customer location or customer info 

Add the endpoint. 

Skyetel SIP Trunk - Add Endpoint group

Tenant

Skyetel also has a feature called “tenants," where you can set up your customer's billing information - this also includes the account ID, which is used to bill your tenant separately. Since Vodia is a multi-tenant phone system, it's also possible to use the same name under the account ID; in this case, it's best to use the FQDN created on the Vodia PBX. To learn how please visit create add URL: https://blog.vodia.com/skyetel_sip_trunk_vodia

For the tenant information enter the following: 

  • Name: John Smith
  • Phone Number: 7815556698
  • Billing Emails: js@vodia.com
  • Contact Name: John Smith
  • Contact Phone number: 7815556698
  • Account ID jscompany.pbx.com 
Skyetel SIP Trunk - Add Tenant

Purchasing a Skyetel Number

Next, you'll need to purchase a number for the Vodia PBX system. Navigate to Phone ---> Buy Phone Numbers 

  • Category Local
  • Quantity 1
  • Phone Number: tick of the phone number box
  • Area Code: Choose your area code and press search 
  • MOU "Minutes of use" (enter your estimate for number of minutes the number will use) 
Skyetel SIP Trunk - Buy Phone Number

Assign Number 

To make and receive calls, you will need to assign it to a tenant on the Vodia PBX. Once the number has been purchased, click on the cog; you will see the number with a red dot - this indicates the number isn’t peered to the tenant. 

  • Phone number: Phone number 
  • SIP Format: Choose how many digits you want coming into the Vodia PBX phone system 
  • Call Routing :Choose Endpoint Group 
  • Endpoint Group: Choose endpoint c
  • Tenant: Choose the tenant you want to bill 
  • Save the configuration
Skyetel SIP Trunk - Edit Phone Number

Setting up the Skyetel on the Vodia phone system 

Now that the account is set up on the Skyetel SIP trunk provider, we can set up the Vodia PBX to use the account. 

Navigate to SIP trunk on your domain PBX and choose the Skyetel template to add your customer's DID, then press create. The template has everything set up for you, so there’s no need to change any settings. 

Also, the Vodia dial plan has already been created automatically, so you can make test calls. 

Skyetel SIP Trunk -  Create Service Provider on Vodia

Sending the inbound call to an account 

Navigate to your new Skyetel SIP trunk and choose where you want to send the call. Here are some of the choices:

  • Default
  • Send calls to destination in the Request -URI
  • Send all calls to a specific account
  • Send to 10-digit DID
  • Match extension after prefix 
  • Use a list of expression 

For this tutorial, we are using default. The Vodia phone system will match the DID assigned to the extension and send the call to the user. Visit https://doc.vodia.com/docs/did-management for more information about DID management. 

Skyetel SIP Trunk - Routing/Redirection on Vodia

Latest Articles

View All

AI Customization and Call Center Analytics for SMBs

AI is transforming how SMBs manage their phone systems by removing the traditional barriers to customization. With the Vodia PBX, businesses can now create dynamic call center analytics dashboards, define custom call flows, and generate detailed performance reports without needing scripting skills or developer support. This empowers smaller teams to take full control of their communication infrastructure, adapt quickly to operational changes, and gain real-time visibility into agent performance and customer interactions. By combining flexible PBX features with accessible AI tools, Vodia enables a smarter, more agile approach to business telephony that improves both internal efficiency and the overall customer experience.

July 31, 2025

Transforming Customer Service: Vodia PBX Integrates Seamlessly with Freshdesk

Vodia PBX now integrates seamlessly with Freshdesk, an AI-powered customer service platform used by over 73,000 companies worldwide. This integration combines intelligent ticketing and automation with enterprise-grade telephony, enabling automatic contact creation, detailed call tracking, and streamlined agent workflows. By improving call center efficiency and customer interaction management, it helps businesses enhance productivity and customer satisfaction. Vodia continues to strengthen its ecosystem with integrations to leading business software, delivering top-tier cloud PBX solutions.

July 29, 2025

Prepaid Cloud Instances: The Future of PBX Deployment

Prepaid cloud instances are transforming how PBX systems are deployed by offering a faster, simpler, and more flexible approach. With Vodia PBX now available on AWS, Azure, and DigitalOcean, businesses can launch a fully licensed, production-ready phone system in just minutes, without complicated setup or licensing delays. These preconfigured environments allow IT teams, decision-makers, and MSPs to test real-world VoIP performance, MS Teams integration, and mobile apps directly within their own cloud account. By removing traditional friction and offering full control, Vodia’s prepaid cloud instances provide a smarter and more efficient way to evaluate and deploy a modern PBX.

July 25, 2025