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Vodia Voice Agents. The intelligent voice that never misses a call.
Voice Agents are AI-powered call handlers that replace traditional IVRs and receptionist logic while following your existing PBX call flows. Instead of forcing people through menus or scripted options, they adapt to how callers speak, making every interaction faster, clearer, and more human.
More than an IVR
Voice Agents do more than follow instructions. They understand intent, answer naturally, and connect every caller without menus or waiting. Powered by Vodia PBX intelligence, they transform routine calls into effortless conversations that feel personal and precise.
Understands intent
Recognizes natural language and context to identify what the caller needs.
Answers naturally
Responds with human-like phrasing for a smoother and more personal experience.
Connects intelligently
Routes calls based on time, availability, and department rules already set in your PBX.
Adapts instantly
Learns from each interaction to deliver faster and more accurate responses.
You stay in control of your data
AI voice systems often rely on centralized services that process conversations outside your environment. With Vodia Voice Agents, control stays with you by design.
Vodia does not listen to, store, or analyze your calls. You decide if AI is used at all, which data is shared, and where that processing takes place.
- AI is optional. Calls work without AI if you choose.
- You control what, when, and if call data is shared with an AI service.
- Use a public AI provider, a private deployment, or a self-hosted model.
- Vodia has no access to your call recordings or conversation data unless you explicitly configure it.
Your conversations remain yours. You stay in the driver’s seat at all times.
24/7 availability for real business moments
Vodia Voice Agents work without pause. They answer calls, manage overflow, and connect customers 24/7 with accuracy and intent. Whether it is after hours or during peak demand, they keep your business open, consistent, and reliable.
After hours
Voice Agents stay active when your team is offline. They greet callers, capture details, and route important requests so no call is missed overnight.
Peak times
During busy hours, it handles multiple calls at once. No queues, no waiting, just instant routing and natural conversation.
All day every day
Running continuously inside your Vodia PBX, it keeps your business reachable at any hour. Every call is answered with the same level of precision and professionalism.
Confidence, even when you’re not there
When calls come in outside office hours or during busy periods, they’re still handled correctly. Voice Agents answer every call, gather what matters, and route or notify the right people, without pulling you into every interaction.
Start with proven call logic
Voice Agents include ready-made call logic you can use immediately. These templates help you test, adapt, and extend AI-powered call handling without starting from scratch.
AI assisted call transfer
Attended AI transfer
Conversational receptionist
Context aware routing
Fallback handling
Smart address book routing
Verification workflows
Adaptable templates
Flexible by design, from templates to advanced customization
Start quickly with ready-made AI call flow templates, then extend and tailor behavior as needed. Connect external systems with webhooks, define logic through APIs, and trigger actions automatically based on conversation outcomes.
Webhooks and external systems
AI workflows can send and receive data from CRMs, ticketing systems, and custom services in real time.
APIs and advanced customization
Go beyond presets with API-driven logic and developer-controlled AI workflows.
Templates & examples
Start from proven AI call flow templates and adapt them to your business requirements without building everything from scratch.
Event-driven actions
Automatically trigger transfers or other actions when the AI detects specific intents or conversation outcomes.
Voice agents that follow your call logic
No rebuilding. No external routing. No lock-in.
Vodia Voice Agents use the same extensions, queues, rules, and permissions already defined in your PBX. AI is added only where it makes sense, using your existing call logic.
Want to explore on your own cloud? Launch a prepaid, ready-to-use instance on:
