Tech

In PBX terms, presence typically indicates if someone is on the phone or unavailable. With snom ONE version 5.0.2, we’ve enhanced presence functionality by making it so the PBX shows when a user is on the phone, even if the user is on an external device like a mobile phone. This is achieved via an HTTP request to the PBX from the mobile service provider, which updates presence status without the necessity of complex SIP configurations. The system can track call duration and reset the status after a call ends. Additionally, the PBX can relay presence updates to connected platforms like Microsoft Lync.

Editorial

The snom ONE family has a variety of confusing names, but understanding the distinctions can help clarify things. The snom ONE mini is a small, ARM device designed for small offices, while the snom ONE plus is a more powerful PC server with preinstalled software and hardware. The snom ONE mini is sold through the snom distribution channel, while the snom ONE plus is aimed at resellers who prefer preconfigured devices. The software side of things has shifted from using catchy color names to bundles based on the number of extensions, with snom ONE free the exception and a risk-free entry point. For hardware, options range from standard PC servers to Apple computers and the snom ONE mini, each offering flexibility as to how the system is set up.