CallCabinet, long trusted for its multiple award-winning compliant call recording solution, Atmos, has teamed up with Vodia, the company that pioneered multi-tenant PBX, with a cloud-based solution for every firm that needs to record calls for training, dispute resolution, regulatory compliance, or security.
CallCabinet becomes the only regulatory compliant call recording solution certified for Vodia’s multi-tenant PBX in the cloud.
Boca Raton, USA – May 18, 2016 – CallCabinet, long trusted for its multiple award-winning compliant call recording solution, Atmos, has teamed up with Vodia, the company that pioneered multi-tenant PBX, with a cloud-based solution for every firm that needs to record calls for training, dispute resolution, regulatory compliance, or security.
Vodia’s Hosted PBX customers are already used to the cost savings, CRM and billing integration, and WebRTC features of their wholly owned technology, which is more secure than Asterisk according to Vodia. With CallCabinet’s integrated solution Atmos, Vodia customers benefit through unlimited, securely encrypted storage of recorded calls that meet regulatory compliance requirements. Atmos is a cloud-based call recording environment where every recorded call meets compliance and is individually encrypted at its source with a rotating encryption methodology that is unique and specific to each call.
“Vodia was a clear choice,” said Ryan Kahan, CEO at CallCabinet. “They’ve led the way for multi-tenant solutions for more than a decade, allowing resellers to host thousands of companies inside a simple architecture. Combined with Atmos, Vodia customers now have a hosted recording solution that meets regulatory compliance and offers a “pay as your grow” business model.”
Regulatory compliance is growing within the business community and is now affecting a wide range of organizations from small business to global enterprises. Traditionally, regulatory compliance was limited to contact centers, where today compliance reaches all aspects of an organization including, finance, human resources, technical support and many other departments.
The combined solution offers Vodia resellers a unique business opportunity to sell CallCabinet’s Atmos platform and expand their offering to their customers. CallCabinet has an excellent reseller program that pays commissions to Atmos resellers. The partnership with Vodia opens up Vodia resellers to be included in the program.
“We knew we had to have CallCabinet as soon as we met them,” said Christian Stredicke, CEO of Vodia. “Recording calls in a compliant way is difficult enough by itself. Atmos now leads a breakthrough in ease of use, scalability, and security. You can manage recordings through a simple interface and search, sort, or locate any call within seconds. It gives Vodia customers complete peace of mind.”
In the coming weeks, CallCabinet and Vodia will announce its programs for both end customers and resellers. To find out more please contact CallCabinet or Vodia.
Find out more at www.callcabinet.com
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
