Announcement

CallCabinet’s “Perfect Compliance” Call Recording Makes the Leap to Vodia Hosted PBX

Published on:

May 19, 2016

CallCabinet, long trusted for its multiple award-winning compliant call recording solution, Atmos, has teamed up with Vodia, the company that pioneered multi-tenant PBX, with a cloud-based solution for every firm that needs to record calls for training, dispute resolution, regulatory compliance, or security.

CallCabinet becomes the only regulatory compliant call recording solution certified for Vodia’s multi-tenant PBX in the cloud.

Boca Raton, USA – May 18, 2016 – CallCabinet, long trusted for its multiple award-winning compliant call recording solution, Atmos, has teamed up with Vodia, the company that pioneered multi-tenant PBX, with a cloud-based solution for every firm that needs to record calls for training, dispute resolution, regulatory compliance, or security.

Vodia’s Hosted PBX customers are already used to the cost savings, CRM and billing integration, and WebRTC features of their wholly owned technology, which is more secure than Asterisk according to Vodia. With CallCabinet’s integrated solution Atmos,  Vodia customers benefit through unlimited, securely encrypted storage of recorded calls that meet regulatory compliance requirements.  Atmos is a cloud-based call recording environment where every recorded call meets compliance and is individually encrypted at its source with a rotating encryption methodology that is unique and specific to each call.

“Vodia was a clear choice,” said Ryan Kahan, CEO at CallCabinet. “They’ve led the way for multi-tenant solutions for more than a decade, allowing resellers to host thousands of companies inside a simple architecture.  Combined with Atmos, Vodia customers now have a hosted recording solution that meets regulatory compliance and offers a “pay as your grow” business model.”

Regulatory compliance is growing within the business community and is now affecting a wide range of organizations from small business to global enterprises.  Traditionally, regulatory compliance was limited to contact centers, where today compliance reaches all aspects of an organization including, finance, human resources, technical support and many other departments.

The combined solution offers Vodia resellers a unique business opportunity to sell CallCabinet’s Atmos platform and expand their offering to their customers.  CallCabinet has an excellent reseller program that pays commissions to Atmos resellers.  The partnership with Vodia opens up Vodia resellers to be included in the program.

“We knew we had to have CallCabinet as soon as we met them,” said Christian Stredicke, CEO of Vodia. “Recording calls in a compliant way is difficult enough by itself. Atmos now leads a breakthrough in ease of use, scalability, and security. You can manage recordings through a simple interface and search, sort, or locate any call within seconds. It gives Vodia customers complete peace of mind.”

In the coming weeks, CallCabinet and Vodia will announce its programs for both end customers and resellers.  To find out more please contact CallCabinet or Vodia.

Find out more at  www.callcabinet.com

Latest Articles

View All

New Guest Communication in Hotels

Efficient and warm communication between hotel staff and guests is essential for increasing guest satisfaction and driving revenue. Vodia offers a secure, feature-rich communication platform that integrates seamlessly with major Property Management Systems (PMS), enhancing guest interactions. From in-room devices to smartphone-based communication, Vodia ensures guests can easily contact hotel services, whether they’re on-site or away. This integrated solution reduces costs, improves operational efficiency, and protects guest privacy. With Vodia’s hospitality solution, hotels can foster positive guest experiences, encourage loyalty, and boost their reputation, all while simplifying communication methods.

December 2, 2024

Connecting to OpenAI Realtime API

This document details the beta version of the Vodia PBX that connects to the OpenAI realtime API, enabling users to interact with a chatbot via telephone. The backend JavaScript code facilitates the connection, handling audio input and output, and the WebSocket connection to the OpenAI API. The setup requires a Vodia PBX version 69.5.3 or higher, an API key, and a license with an IVR node. The demo can be accessed by editing the ivrnode.js template and creating an IVR node in the tenant. The system supports various VoIP devices and offers good voice quality. Future improvements include voice activity detection and the ability to take actions based on OpenAI responses.

November 26, 2024

The Vodia PBX and Teams: Enhanced Productivity for Companies Using Teams

Vodia's PBX is now certified for Microsoft Teams Direct Routing, enabling seamless integration between Teams and external communication systems. This certification eliminates the need for an external SBC (Session Border Controller), simplifying the process while improving reliability. Teams users can now make and receive calls from SIP devices and external networks, all while enjoying Vodia's advanced features like call routing, voicemail and SIP trunk management. This integration benefits industries such as healthcare, hospitality and manufacturing, enhancing communication capabilities across various environments.

November 21, 2024