The app called “Vodia Phone”, now available through the Google Play Store, will allow Vodia PBX users to make and receive voice calls over data networks using any Android mobile devices running Android 4.1 or higher. Based on the WebRTC technology, the app will be particularly beneficial for business users who want to use their mobile device to place voice calls over 3G or Wi-Fi through their Vodia PBX system while using their business number. An iOS version is planned for release in a few weeks.
WOBURN, MA. – May. 26, 2015 – Vodia Networks Inc a leading provider of PBX and contact center software, announced today the launch of a free VoIP Phone app to complement its Vodia PBX product line. The app called “Vodia Phone”, now available through the Google Play Store, will allow Vodia PBX users to make and receive voice calls over data networks using any Android mobile devices running Android 4.1 or higher. Based on the WebRTC technology, the app will be particularly beneficial for business users who want to use their mobile device to place voice calls over 3G or Wi-Fi through their Vodia PBX system while using their business number. An iOS version is planned for release in a few weeks.
To install the App, users can simply go to the Google Play store on their Android device, enter “Vodiaphone” in the search field and tap the Install button when the app appears. The Vodia phone Mobile App requires Android version 4.1 and higher.
Once the app is launched, the user needs to sign in using his/her Vodia PBX user credentials. A successful login brings up a lean user interface with a dial-pad and tabs for a Contact list, User presence and Call history. In addition to a rich audio quality for a superior mobile VoIP experience, the simple and intuitive design puts contacts and call history at the fingertips of the user. To place calls, users can simply enter the destination number through the dialpad or click on the contact name in the contact list. Missed, dialed and received calls can easily be tracked through the call history tab, and callbacks can be made easily with a single tap. The contact list displays real-time presence status of the user’s contacts including Online, Offline, Busy or In-call statuses. Based on the WebRTC technology, the Vodia Phone app is an extremely light-weight app that is low on storage space (under 1 MB) and makes use of the native browser based VoIP functionality of the mobile device eliminating the need for any heavy dependencies.
“Mobility has become a necessity of the modern enterprise. Businesses are embracing the concepts of enterprise mobility to increase customer satisfaction, boost productivity and accelerate sales. With the introduction of this Mobile app our aim is to bring the power of the Vodia PBX platform to the mobile user and provide seamless integration with our PBX product. We are certain that with this first step of ours into the mobile space, we can help business users realize a better mobile enterprise.” says Vodia Networks.
More at www.vodia.com
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
