Editorial

Fallout from COVID-19? The landscape hasn’t just changed, it’s almost as if it’s been dynamited and reconstructed, and dispersed teams, necessitated by the virus, are becoming the norm. Like it or not we are now in the hybrid work era, and the term “everywhere enterprise” seems to apply to almost every business and organization. The digital transformation, accelerated by the pandemic, seems to continue apace with no signs of slowing down.

Editorial

A PBX (Private Branch Exchange) is essentially a company's private phone network system, allowing internal and external communication. Traditionally, businesses were connected to the public telephone company's central office for all call-related activities. Advancements, however, led to companies bringing this system in-house, creating the PBX. This setup allowed businesses to manage calls internally without needing separate external phone lines for every phone. Over time, these systems became automated, and now many PBX systems are hosted in the cloud, operating over the internet rather than traditional phone lines.

Announcement

Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it will host a joint webinar with anynode, a software-based Session Border Controller (SBC) that enables multiple SIP-Endpoints to communicate with one another seamlessly. Vodia announced the interoperability of its best-in-class cloud PBX with the anynode configuration wizard on December 9, 2021.

Editorial

The Vodia phone system comprises the most complete suite of robust business telephony features for on-premise and cloud-based telephony. People working at home or working from anywhere particularly love the Vodia browser app because it makes it so easy to control availability. And everything can be managed with our Android, iOS and Windows apps from a smartphone or desktop.

Announcement

Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, and Callcentric, a global Internet phone service provider of Voice over Internet Protocol (VoIP) phone service to residential and business customers worldwide, are pleased to celebrate their successful ten-year partnership.

Editorial

Our mission is to make #workfromanywhere possible, seamlessly connecting you and your team with a solution that was designed for the cloud from day one. It’s everything you need for work from anywhere and hybrid work environments. Our industry-leading cloud PBX is OS agnostic, so you can use any OS – including Android, iOS, Linux, MAC and Windows – as your underlying platform.

Tech

Skyetel is an innovative SIP trunk provider that seamlessly integrates with the Vodia PBX system, enhancing your communication capabilities. With features like multi-tenant billing, SMS functionality, and endpoint health checks, Skyetel is designed to meet the needs of modern businesses. When paired with Vodia, users can easily manage their communication needs, ensuring robust connectivity and flexibility. Setting up a Skyetel number with Vodia allows for efficient call routing and management, empowering businesses to streamline their operations and improve customer interactions. Experience a smoother communication flow and maximize your operational efficiency with the powerful combination of Skyetel and Vodia.

Editorial

As the industry’s leading cloud PBX, the deployment of our software around the world is music to our ears. We think of each of our outstanding partners as one of our greatest hits, a platinum album…indispensable. We of course feel this way about our Austin, TX partner, SIP HARMONY, a family-run cloud VoIP provider for small-to-medium businesses, hotels, schools and residences. The company is helping keep Austin weird – and connected.

Editorial

If you’re an MSP looking for the perfect cloud PBX provider, look no further. Many UCaaS providers offer their channel partners full compensation and specialized, subject-matter expert resources while closing deals of any size, one to infinity, plus hands-off upsell services, comprehensive training and certifications, channel manager support and a dedicated partner support line. The issue, however, is you are unable to sell your own brand, which means you become an agent and you don’t own your customers. This is purely a retirement decision, not the decision made by a thriving company looking to grow its business.

Editorial

2021 was dominated by #workfromanywhere, #workfromhome, #hybridwork and, of course, the ubiquity of Zoom, Google hangouts and Microsoft Teams. Over the summer, when a significant percentage of people were vaccinated, many companies, including Apple and Google, predicted their employees would soon be returning to the office, but it turned out most people desired either hybrid or completely remote work; few workers wanted to return to an office full-time. Then, at the beginning of December, we faced a global outbreak of the Omicron variant of Covid-19 and, once again, the conversation returned exclusively to remote work. We may be having this conversation for quite a while.

Tech

Vodia simplifies SIP trunk configuration for users, making it easier for operators to manage complex setups. When facing issues, users can collaborate effectively with Vodia support by utilizing the "Text View" feature in the SIP trunk settings. By copying and pasting the configuration details into a support ticket, operators can provide the Vodia team with the necessary information for quick troubleshooting and analysis. This streamlined approach not only enhances the support experience but also ensures users can maximize the capabilities of their Vodia phone system.

Editorial

With our laptops on our desks or kitchen or dining room tables and 5G Wi-Fi at home, many of us are checking emails or polishing off projects long after the workday would have ended at the office. We check our work emails after dinner, before we go to bed…maybe even before that first cup of coffee. And let’s not forget, even when you don’t have a computer in front of you, you’re probably checking emails and SMS messages on your smartphone.