Tech

How to Interdomain Dialing on the Vodia Phone System

Published on:

July 14, 2023

Vodia gives users the ability to dial other tenants within the system using full NANPA numbers, extensions or extension alias numbers. To access this feature, a multi-tenant license is essential; it empowers you to establish multiple tenants within the system, each resolving to its designated domain. This functionality streamlines communication and fosters an interconnected network within the Vodia Phone System, ensuring efficient and flexible calling across tenants.

Vodia gives you the ability to dial across the phone system to other tenants with a full NANPA number, or with an extension or an alias number for the extension. To use this feature you will need to be running the multi-tenant license; this will enable you to create multi-tenants and have them resolve to that particular domain. For those familiar with the Vodia PBX, here's how to set it up properly.  

doman

Dial Plans 

Vodia uses its dial plan to call outbound - it's usually paired with a SIP trunk but, in this case, we will use the "Loopback" mode”

dialplan

Optional: You could deploy the same dial plan you already have on the system, but you will still need to create the "Loopback" in your dial plan. 

If you want other users to be able to dial across domains, you will need to create the entry in the dial plan; if it's a global dial plan you can just create it there. 

Assuming you already have some entry information in your dial plan, you will need to specify the preference. 

Order of Operation 

Your dial plan has to be clear: do you want to dial another tenant number without leaving the SIP trunk? If so, you will have to define when you want the call to terminate to a SIP trunk. 

In our test, if anyone dials a tenant number, it should go to a local SIP trunk which points to the local IP; in this case it's 127.0.0.1 (see below). 

As you can see, we have created a dummy number on compro.audiomercy.com on extension 4001; in this screenshot extension, 4001 from pbx.audiomercy.com calls number 781-555-6666 on pbx.compro.audiomercy.com.

Try the following:

Create a SIP trunk and rename it. Here are the settings you will need to activate: 

  1. Name to interdomain "keep it simple" ;) 
  2. Type: SIP Gateway
  3. Global Enabled 
  4. Inter-office - Trunk settings set to yes 
  5. Dial plan for outbound calls: here you can choose any dial plan; for now we will need to create a new dial plan, so let's continue building the trunk 

Registration settings 

  1. Under proxy enter 127.0.0.1  
  2. Routing/Redirection as is

Number / Call Identification 

  1. Request: URI "let the system decide" which is the default
  2. From "Based on incoming call" 
  3. To " Same as Request - URI
  4. Remote-Party-ID "Based on incoming call" 
  5. Everything else stays as default
  6. Save

Dial plans

For the dial plan, you can create a new plan or use your existing one 

For the Trunk: use "Try Lookback"; for the pattern use * and pattern * 

You will need to go back into the SIP trunk and choose the new dial plan under the setting "Dial plan for outbound calls"  

Latest Articles

View All

Vodia Attends CVxExpo 2025

Vodia attended CVxExpo 2025, one of the nation’s leading IT and telecom trade shows, to connect with industry leaders and explore the latest innovations in cloud communications and AI. Eric highlighted how this year’s event focused heavily on AI adoption and shared Vodia’s commitment to integrating intelligent call routing, real-time transcription, and 24/7 availability into the Vodia PBX. These enhancements aim to simplify business communications, boost collaboration, and elevate customer experiences for enterprises and service providers.

November 7, 2025

MS Teams Integration and the Benefits of Microsoft Certification for Communications

Microsoft Teams has become a cornerstone of modern business communication, empowering over 250 million users worldwide with tools for collaboration, automation, and productivity. Yet while Teams excels at internal communication, it lacks native support for traditional phone systems and analog devices. That’s where certified integrations like the Vodia PBX come in. As a Microsoft-certified solution, Vodia bridges Teams with SIP phones, VoIP devices, and analog endpoints, enabling businesses to make and receive external calls directly within Teams.

November 4, 2025

Vodia PBX Now Integrates with Smokeball to Streamline Law Firm Communications

Law firms can now handle client communications more efficiently with the new integration between Vodia and Smokeball, the AI-powered legal practice management software. The integration connects the phone system directly with Smokeball, giving staff instant caller identification, access to related matters, and real-time client insights. By unifying calls and case management in one platform, it helps firms save time, reduce errors, and deliver faster, more informed client service.

October 31, 2025