How to Interdomain Dialing on the Vodia Phone System
Published on:
July 14, 2023
Vodia gives users the ability to dial other tenants within the system using full NANPA numbers, extensions or extension alias numbers. To access this feature, a multi-tenant license is essential; it empowers you to establish multiple tenants within the system, each resolving to its designated domain. This functionality streamlines communication and fosters an interconnected network within the Vodia Phone System, ensuring efficient and flexible calling across tenants.
Vodia gives you the ability to dial across the phone system to other tenants with a full NANPA number, or with an extension or an alias number for the extension. To use this feature you will need to be running the multi-tenant license; this will enable you to create multi-tenants and have them resolve to that particular domain. For those familiar with the Vodia PBX, here's how to set it up properly.
Dial Plans
Vodia uses its dial plan to call outbound - it's usually paired with a SIP trunk but, in this case, we will use the "Loopback" mode”
Optional: You could deploy the same dial plan you already have on the system, but you will still need to create the "Loopback" in your dial plan.
If you want other users to be able to dial across domains, you will need to create the entry in the dial plan; if it's a global dial plan you can just create it there.
Assuming you already have some entry information in your dial plan, you will need to specify the preference.
Order of Operation
Your dial plan has to be clear: do you want to dial another tenant number without leaving the SIP trunk? If so, you will have to define when you want the call to terminate to a SIP trunk.
In our test, if anyone dials a tenant number, it should go to a local SIP trunk which points to the local IP; in this case it's 127.0.0.1 (see below).
As you can see, we have created a dummy number on compro.audiomercy.com on extension 4001; in this screenshot extension, 4001 from pbx.audiomercy.com calls number 781-555-6666 on pbx.compro.audiomercy.com.
Try the following:
Create a SIP trunk and rename it. Here are the settings you will need to activate:
Name to interdomain "keep it simple" ;)
Type: SIP Gateway
Global Enabled
Inter-office - Trunk settings set to yes
Dial plan for outbound calls: here you can choose any dial plan; for now we will need to create a new dial plan, so let's continue building the trunk
Registration settings
Under proxy enter 127.0.0.1
Routing/Redirection as is
Number / Call Identification
Request: URI "let the system decide" which is the default
From "Based on incoming call"
To " Same as Request - URI
Remote-Party-ID "Based on incoming call"
Everything else stays as default
Save
Dial plans
For the dial plan, you can create a new plan or use your existing one
For the Trunk: use "Try Lookback"; for the pattern use * and pattern *
You will need to go back into the SIP trunk and choose the new dial plan under the setting "Dial plan for outbound calls"
Vodia Networks utilizes a distributed architecture for its communication platform, reducing the risks associated with centralized systems. Unlike single-server solutions that create a single point of failure, Vodia’s approach spreads the load across multiple servers, ensuring continuous operation even in the event of hardware or software issues. Each server operates independently with its own data, enabling quick failover and minimizing disruption. On-premise deployment options provide additional control over security and performance, while the decentralized structure enhances resilience against large-scale outages and cyber threats.
Nursing homes require seamless, secure communication to ensure quality care, and Vodia’s cloud-based PBX is the ideal solution. With features like ACD, call recording, emergency notifications and MS Teams integration, Vodia streamlines staff coordination, enhances resident safety, and simplifies admin workflows. Our system supports DECT, SIP phones, smartphones, and web browsers, providing flexible connectivity. Vodia’s Smart Fax ensures secure document transmission, while our API enables custom integrations with EHRs and telemedicine software. Designed for scalability, privacy, and reliability, Vodia empowers nursing homes to maintain smooth operations.
Vodia is excited to participate in IT Expo 2025, taking place from February 11 to February 13 in Ft. Lauderdale, FL. Sales Engineer Eric Altman will be attending to meet with partners, discuss Vodia's latest milestones, including our Microsoft Teams certification and integration with Realtime AI via APIs, and explore the future of AI in business communication. "2025 is shaping up to be an exciting year for Vodia, and we’re eager to engage with our partners and industry peers to discuss how we can continue to innovate and grow," said Eric. We encourage both current and prospective partners to reach out to Eric at ea@vodia.com or +1 (617) 861-3490 to arrange a meeting. We look forward to seeing you in Ft. Lauderdale for an exciting and productive event.