Tech

Hosted PBX offers many advantages over local systems but, when it comes to paging phones in a LAN, multicast remains the most efficient solution. Unfortunately, multicast often doesn't work in hosted PBX environments or in large corporate networks. One workaround is using a unicast stream converted into multicast through a device in the LAN, often with iptables. Another option is to use snom phones or the PA1, which can convert the audio stream into multicast. Alternatively, a local Vodia mini PBX can be set up to register with the hosted PBX, sending calls to a multicast paging group. This method offers more flexibility and useful features like call recording, making it an ideal solution for handling large volumes of paging.

Announcement

Vodia® Networks has once again taken the lead by introducing a VoIP-in-a-Box solution based on open standards that is designed to work seamlessly across all IP handsets, giving users the ultimate freedom in end-device selection. With this new feature, as soon the IP handsets are plugged into the network, Vodia® PBX automatically detects all the phones in your network and lists them on the admin portal. The listed information includes Vendor type, MAC address and IP address of each detected device. The administrator can then simply assign a PBX user to the phone by selecting a user profile from a drop down. The IP handset then automatically reboots and configures itself with the assigned user profile. Configuration information may include customer name, password, email address, telephone number, ring tone, class of service, QoS (Quality of Service), SIP URI, SIP proxy server, call server FQDN (Fully Qualified Domain Name) or IP address, and other parameters.

Tech

ACD statistics have been reworked in version 5.2.0 to provide more detailed insights at the user level, making it easier for agents to track their performance. Users who are part of an ACD can access a link to the wallboard, which now updates in real-time through WebSockets, ensuring immediate visibility of incoming calls. The wallboard shows call statistics, including total and average call durations, hold time, idle time, and per-agent performance. It also displays the history of recent calls. The web-based wallboard is platform-independent, accessible from any device, and supports remote access, making it ideal for home offices and mobile agents.

Tech

Version 5.2.0 introduces a valuable improvement for extensions with multiple alias numbers. Now, when an inbound call is received, the PBX will send the called alias number to the registered device; if the number isn't on the alias list, the primary extension name is used. This change enhances the role of the PBX, so it also serves as a trunk engine. It’s particularly beneficial for SIP trunking providers, who can leverage features like PCAP recording, RTCP-XR for SLA monitoring, and the management of both IPv4 and IPv6 interfaces. Additionally, with improved CDR reporting, billing becomes easier, and the PBX scales efficiently with virtualization support.

Tech

When the first version of pbxnsip introduced RTP encryption, it was a pioneering feature, but it didn’t generate the expected marketing success. Back then, customers were just happy if they could hear each other over VoIP. Over time, we refined our SRTP implementation to address challenges like the rollover counter, optimized transcoding, and avoided one-way audio issues. With growing awareness of security, encryption is now a critical focus, yet many providers still don’t encrypt voice traffic. To bridge this gap, we’ve added the ability to write decrypted PCAP files, making troubleshooting encrypted voice easier. This is available in version 5.1.3.

Tech

In 2014, the hosted PBX industry gained more clarity on key technologies, with virtualization becoming crucial. Virtualization allows several servers to run on the same hardware, making the process faster and more efficient and offering robust failover mechanisms to maintain service, even during hardware failures. Unlike traditional services, PBX systems require real-time response times measured in milliseconds, which means virtual machines must have exclusive CPU control. Vodia’s multi-tenant solution enables the efficient use of resources, offering a scalable hosted PBX service with minimal disruption while keeping deployment costs low and allowing rapid expansion.

Announcement

Vodia Networks Inc announced today the adoption of JavaScript Object Notation or JSON for its IP-PBX solution and hostedi.am cloud phone service. The new JSON based interface of the Vodia IP-PBX solution will enable integration with Call reporting tools, Property Management System (PMS), Home Automation systems and HVAC remote control.

Announcement

Vodia Networks Inc a leading developer of IP-PBX and Call Center software announced today its commitment to further HTML5 support for its IP-PBX product line and hostedi.am cloud phone service.

Tech

In the latest version of the PBX, a warning sign has been added to the general settings page for domains to help manage international number formats. The system handles two primary number formats: the NANPA region (USA and Canada), with its predictable 10-digit format, and the rest of the world, where numbers can start with a country code, area code, or local number. To ensure proper routing, users can enter numbers starting with a plus sign (+), indicating a global format. It's crucial the PBX knows the country code to route calls accurately. The update also highlights the issue with the outdated practice of dialing a “9” to seize a line, which is no longer necessary in today’s digital and multi-trunk environments.

Tech

Absent for years, the G.726 codec has been reintroduced in version 5.1.3 of our PBX. This codec offers favorable characteristics, including a low data rate of around 56 kbit/s, which is ideal for bandwidth-limited environments. Its lower CPU overhead makes it particularly useful for PBX systems, which handle multiple calls simultaneously. While not ideal for music on hold, due to its simple compression, G.726 performs better than more compressed codecs like G.729. Widely supported by devices like snom, Yealink, Linksys, and Grandstream, the PBX now dynamically handles the codec, improving compatibility and performance.

Announcement

WOBURN, MA. – Nov. 19, 2013 – Vodia Networks Inc announced today a new diagnostics feature for its IP-PBX product line and hostedi.am cloud service. The new feature allows administrators to capture call and audio data directly on the PBX for diagnostics, without the need for any external packet capture tools.

Tech

IPv6 was designed to eliminate the need for network address translation (NAT) that became necessary with IPv4 due to the limited number of IP addresses. While IPv6 provides an abundance of addresses, NAT is still being considered by some firewall manufacturers as a necessary feature. For SIP clients, NAT behind IPv6 should work fine, as connection-oriented SIP packets like TCP or TLS handle responses naturally. The main issue with NAT and IPv6 arises when servers inside a network need to be accessed. The solution is simple: configure firewalls to forward packets to the PBX server, maintaining the security of internal devices while enabling remote connectivity.