Tech

Provisioning Fanvil With Vodia PBX

Published on:

December 18, 2019

The Vodia PBX streamlines the automatic provisioning of Fanvil phones through methods like zero-touch LAN provisioning, DHCP option 66 and Fanvil RPS. To get started, ensure you reset your Fanvil device by holding the OK button until prompted for a factory reset, then customize it by uploading your logo. For RPS provisioning, register for an account on the Fanvil portal, input your credentials in the Vodia PBX settings and add the phone's MAC address to the respective extensions. This allows the Vodia PBX to register the device in your Fanvil RPS account. Finally, reboot your Fanvil device to connect to the RPS and download its configuration file. For older models like the X4, use "prov/fanvil.xml" as the configuration file name; newer models like the X4U require "prov/fanvil-sysconf.xml." This seamless integration makes managing your Fanvil devices efficient and hassle-free.

Automatic Provisioning of Fanvil Phones

The Vodia PBX can automatically provision Fanvil desktop phones through zero-touch LAN provisioning, the DHCP option 66 provisioning URL and Fanvil RPS.

 Provisioning

When provisioning a Fanvil phone, you should first set the required settings on the PBX as shown in the provisioning document, Steps Before Provisioning.

Reset X-Fanvil series Phone

To Factory reset a Fanvil phone, make sure you are on the main page of the phone. Press the OK button until a prompt appears.

Provisioning Fanvil -  Reset X series

The phone will show you the Factory reset message, then it will reboot. 

Provisioning Fanvil - Factory Reset

Upload a logo

You can now customize the Fanvil X series phones with your own customized logo. Learn how to upload your logo here.

Provisioning Fanvil - Upload Logo

RPS Provisioning 

If you're using the  Vodia multi-tenant PBX, you can acquire an RPS account from Fanvil here - http://fprs.fanvil.com/en/login.aspx?frompath=/en/index.aspx

You'll need to register first. Fanvil will then provide you with a username and password - you can apply it on the Vodia PBX under Admin -- Phone -- Settings --Fanvil

Once you have entered your credentials on the Vodia PBX, save the configuration: 

Provisioning Fanvil - RPS Provisioning

Preparing the Extension 

For Fanvil's RPS to work, you will need to add the phone's MAC address to the extensions. Vodia will then automatically register the device in your Fanvil RPS account. 

Provisioning Fanvil - Provisioning Parameters

Open MAC-based Provisioning

For the PBX to securely provision the phone, you will need to open the MAC-based provisioning: 

Navigate to your Domain ---> All Account ---> Extensions.

Click on the extension box and under "Please select an action", choose "Open account for MAC-based provisioning". This will open a window for provisioning the phone: 

Provisioning Fanvil - Mac-based Provisioning

Final step, reboot the phone 

Reboot the Fanvil X device. The phone will contact Fanvil's RPS and send the phone to the Vodia PBX to get its config file. You should see the phone register: 

Provisioning Fanvil - X Series Reset

Adding Buttons

To add Buttons to your phone, navigate to your Extension ---> Buttons. Vodia can detect any Fanvil model and button scheme. To add buttons to your phone, choose a type and parameter. Once you're done, save.

Reboot the phone once so it can fetch its new button config. For more information on Buttons, please review our buttons setup

Provisioning Fanvil - Adding Buttons

Setup Devices In LAN

If your phone is in the same LAN as the PBX, you can provision your Fanvil devices by visiting (Phones in the LAN) under the Administrator level (Phones→LAN Devices).

Make sure the phone is factory reset (or at least has the default username and password); Vodia is listening on port 20 for device info by default, so make sure it's not blocked. 

For info on LAN provisioning visit LANP.

 

Provisioning Fanvil - Configure Phones in the LAN

Setup The Extension

Make sure Steps Before Provisioning is completed before LAN provision. Choose the Fanvil phone you want to provision and click on the setup button to assign the phone to one of your extensions. 

Provisioning Fanvil - Setup the Extensions

TLS Provisioning 

To provision your Fanvil using the TLS protocol, navigate to your domain name -----> General Settings. Scroll down to Provisioning Parameters and choose TLS under the setting, "Proposed SIP transport protocol". For more info, check our domain settings.

Provisioning Fanvil - TLS Provisioning

Reprovisioning

Vodia Reprovisioning makes it easy for administrators to provision phones on the fly when making changes to the transport protocol (as shown above). 

To start the reprovisioning function, click on the start button, then reprovision. The Fanvil phone will reboot and update its new config file within a few seconds. 

 

Provisioning Fanvil - Reprovisioning

Fanvil X4 Model Provisioning

The older phone models (e.g., X4, etc.) need the "Configuration File Name" as "prov/fanvil.xml " (this will be found inside RPS --> Group --> Edit button --> Phone Flash section). The old models also may need multiple factory resets at each periodic interval during provisioning (if you don't see the phone doing anything).

Provisioning Fanvil - X4 Model Provisioning

Fanvil X4U Model 

The newer phone models (e.g., X4U, etc.) need the "Configuration File Name" as "prov/fanvil-sysconf.xml" (this will be found inside RPS --> Group --> Edit button --> Phone Flash section).

Provisioning Fanvil - X4U Model Provisioning

Latest Articles

View All

Why Browser Calling is the Future of Business Communication

Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.

August 13, 2025

Building Intelligent Voice Response Systems with Vodia's JavaScript IVR

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.

August 11, 2025

Get The Support You Need Easily Through The Vodia Help Center On Jira

Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.

August 7, 2025