Tech

Sending SMS on Vodia User Portal with Bandwidth V.2 Messaging

Published on:

December 16, 2019

Bandwidth Version 1 has been discontinued, and users are encouraged to migrate to Bandwidth V2 for sending and receiving text messages with the Vodia PBX. To start, set up a Bandwidth account, purchase a number and create a messaging application with the necessary callback URL. You will need your User ID API token and secret from the Bandwidth account to integrate SMS messaging in Vodia PBX. Once configured, users can send SMS directly through the Vodia user portal. For more details, visit the Vodia blog or documentation.

Bandwidth version 1 has been discontinued. Please watch the video below to learn how to use Bandwidth V2 with the Vodia PBX.

Bandwidth version 1 has been discontinued

Sending and receiving text messages globally with V.2  Bandwidth API is now possible via the Vodia PBX user portal.
To get started you'll need to set up a Bandwidth account for messaging.  You will need to ask for SMS messaging on V1 in order for SMS to work in the Vodia user portal
Follow these steps to set up your Bandwidth Application.  Note: the URL for the bandwidth messaging should be https://app.bandwidth.com/

Purchase a Bandwidth Number

Bandwith

Create a Bandwidth Application

  • Name Your application
  • Add your Messaging callback URL - example http://yourpbx/recvsms
  • Create
Application_!

Assign a number to your application

  • Click your new application
  • Under associated number, click on the + button to assign your new number
assign_number

Bandwidth Account info "Make sure your account has admin access" Otherwise you will not be able to see the API token and API secret.

Vodia PBX will need to know the following information in order to get the SMS to work properly.

  • User ID
  • API Token
  • API Secret
  • To get this information from your Bandwidth Account, you will need to click on Account.
acount

Copy your "User ID" you will need later.

  • Click on API Token and create a new one.

Save your API Token and API Secret.

bandwith_!

Vodia Messaging Feature

Navigate to your Admin --- Messaging and Notification

Under Text Messaging

  • Choose provider (Bandwidth) as the provider
  • User Account: Bandwidth 7 Digit Account
  • Application Token:
  • Application ID: Found in Application Tab
  • Application Secret : Check API credentials
  • URL prefix for receiving messages: Recvsms
  • Address for pulling MMS content: https://pbxdnsname.com
  • Default ANI for sending SMS messages: Bandwidth enabled SMS number

User portal and SMS

Make sure you're running the latest Vodia PBX.  Here's a link to the latest build https://doc.vodia.com/releasenotes

Log in to your user portal and type in a cell phone number under the home screen and click the message icon.

sms

You will be presented with the chat window. Type in your SMS message and press enter on your keyboard.

12

SMS

Latest Articles

View All

AI-Powered Hotel Phone System: OpenAI for Guest Services

Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.

February 18, 2025

Vodia and Microsoft Teams: Your Call Center Solution

ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.

February 12, 2025

Resilience in Communication: Why Vodia’s Distributed Approach Leads the Way

Vodia Networks utilizes a distributed architecture for its communication platform, reducing the risks associated with centralized systems. Unlike single-server solutions that create a single point of failure, Vodia’s approach spreads the load across multiple servers, ensuring continuous operation even in the event of hardware or software issues. Each server operates independently with its own data, enabling quick failover and minimizing disruption. On-premise deployment options provide additional control over security and performance, while the decentralized structure enhances resilience against large-scale outages and cyber threats.

February 5, 2025