Sending SMS on Vodia User Portal with Bandwidth V.2 Messaging
Published on:
December 16, 2019
Bandwidth Version 1 has been discontinued, and users are encouraged to migrate to Bandwidth V2 for sending and receiving text messages with the Vodia PBX. To start, set up a Bandwidth account, purchase a number and create a messaging application with the necessary callback URL. You will need your User ID API token and secret from the Bandwidth account to integrate SMS messaging in Vodia PBX. Once configured, users can send SMS directly through the Vodia user portal. For more details, visit the Vodia blog or documentation.
Bandwidth version 1 has been discontinued. Please watch the video below to learn how to use Bandwidth V2 with the Vodia PBX.
Bandwidth version 1 has been discontinued
Sending and receiving text messages globally with V.2 Bandwidth API is now possible via the Vodia PBX user portal. To get started you'll need to set up a Bandwidth account for messaging. You will need to ask for SMS messaging on V1 in order for SMS to work in the Vodia user portal Follow these steps to set up your Bandwidth Application. Note: the URL for the bandwidth messaging should be https://app.bandwidth.com/
Purchase a Bandwidth Number
Create a Bandwidth Application
Name Your application
Add your Messaging callback URL - example http://yourpbx/recvsms
Create
Assign a number to your application
Click your new application
Under associated number, click on the + button to assign your new number
Bandwidth Account info "Make sure your account has admin access" Otherwise you will not be able to see the API token and API secret.
Vodia PBX will need to know the following information in order to get the SMS to work properly.
User ID
API Token
API Secret
To get this information from your Bandwidth Account, you will need to click on Account.
Copy your "User ID" you will need later.
Click on API Token and create a new one.
Save your API Token and API Secret.
Vodia Messaging Feature
Navigate to your Admin --- Messaging and Notification
Under Text Messaging
Choose provider (Bandwidth) as the provider
User Account: Bandwidth 7 Digit Account
Application Token:
Application ID: Found in Application Tab
Application Secret : Check API credentials
URL prefix for receiving messages: Recvsms
Address for pulling MMS content: https://pbxdnsname.com
Default ANI for sending SMS messages: Bandwidth enabled SMS number
Missing a call is never just a minor slip for SMBs. It can mean losing a customer for good. In today’s competitive landscape, businesses cannot afford missed opportunities. While legacy phone systems often lead to frustration and inefficiency, modern cloud solutions like Vodia PBX make it easy to stay connected anytime and anywhere. With AI powered features such as intelligent call routing, real time transcription and 24/7 availability, your customers will always reach the right person. Vodia gives SMBs enterprise grade communication without the enterprise price tag so you can protect revenue, strengthen customer trust and grow confidently.
The Vodia Enhanced Analytics Dashboard empowers call centers and enterprises to transform raw call data into clear, actionable intelligence. With real-time and historical metrics on agent performance, call volumes, abandonment rates, wait times, and routing efficiency, it delivers a complete view of communication activity across locations. These insights help identify peak traffic periods, uncover CX gaps, optimize staffing strategies, and improve service quality. By reducing missed and abandoned calls, organizations can deliver faster, more consistent support and strengthen customer loyalty.
Vodia PBX strengthens security with passkeys, giving users and administrators a secure, passwordless login method that eliminates many vulnerabilities tied to traditional credentials. Passkeys use public key cryptography, storing the private key on the user’s device and the public key on the server, making them resistant to phishing and credential theft. By reducing reliance on passwords, Vodia minimizes the attack surface in cloud environments and makes authentication simpler and more secure, while ensuring a smoother, faster login experience for all users.