Vodia Networks utilizes Stripe as its payment processor for billing on its hosted PBX services, enabling both postpay and prepaid billing options for customers. This integration allows for seamless electronic transfers between a customer’s bank and Vodia, simplifying the payment process for users. By setting up various billing plans and assigning them to domains, administrators can effectively manage customer payments while ensuring sensitive payment information, such as credit card details, are securely handled through Stripe's infrastructure. This approach not only enhances billing efficiency but also strengthens data security and compliance with payment regulations.
How Stripe Payment Works. Stripe is a payment processor, which means it supports the electronic transfer of money from a customer’s bank (issuing bank) into a merchant’s bank (acquiring bank) as payment for goods or services bought with a credit card. Vodia uses Stripe for postpay or pre-pays on the Vodia hosted PBX. We will discuss how to set up your Stripe account with Vodia billing.
Setup up the billing plan
Navigate to the administrator, and click on “List” then Monthly Billing
Name your Plan.
Choose your Currency.
Create a Fix account along with a description and price for the plan.
For billing to work per domain, you’ll need to assign the newly created plan to a domain.
Navigate to your domain
Click on the
Scroll to Plan
Assign your new Plan and save
Adding a prepaid amount on the domain
Navigate to Settings —> General Settings
Scroll down to Billing Settings and credit for outbound calls and save
Stripe Billing
You’ll need to sign up with Stripe to acquire your Stripe API at https://stripe.com/. The API Keys will be used on the Vodia PBX billing section.
Adding your Stripe API Token
If you’re running the Vodia hosted edition. you can navigate to Monthly Billing under the administrator page. Navigate to Stripe settings.
Enter your Stripe public key and your Stripe secret Key under the Stripe Parameter. If you would like to send the monthly invoice manually, you can turn the feature on or off.
Adding the customer billing information
Navigate to your domain
Click on Advance
Choose Billing Settings
Enter the customer billing address (note: billing information will be sent to Stripe’s network)
Add the customer company card (note: all credit card information will not be saved on the Vodia PBX but sent to Stripe’s network)
Auto-Refill (here you can add an automatic charge for the customer)
Current account credit is added on the domain as shown above
Add a charge amount
Add a minimum account balance and save
If you have any questions, please send us an email, support@vodia.com.
Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.
At ChannelCon 2025 in Nashville, Vodia Sales Engineer Eric Altman engaged with MSPs and IT professionals to explore how AI is shaping the future of managed services. He emphasized that ChannelCon remains a valuable space for building strong vendor-partner relationships, especially as AI continues to dominate industry conversations. Altman noted how Vodia is helping MSPs unlock greater flexibility by combining powerful PBX features with AI-driven capabilities like dynamic call analytics, customized call flows, and automated performance reporting. He also highlighted Vodia’s recent launch of prepaid cloud instances on AWS, DigitalOcean, and Microsoft Azure, designed to streamline deployment for MSPs without infrastructure or licensing delays.
A business phone system with working hours gives companies a practical way to protect employee well-being while maintaining high service standards. With Vodia PBX, employees can set individual schedules based on their time zone, forward calls to mobile devices during working hours, and route calls after hours to voicemail, queues, or designated team members. Features like Do Not Disturb, call routing by day of the week, and presence visibility let teams manage availability without sacrificing responsiveness. Whether it’s handling peak-hour demand with call distribution or disconnecting during evenings and holidays, Vodia helps organizations support work-life balance without compromising communication quality.
.svg)
