Tech

Vodia Billing with Stripe

Published on:

December 11, 2019

Vodia Networks utilizes Stripe as its payment processor for billing on its hosted PBX services, enabling both postpay and prepaid billing options for customers. This integration allows for seamless electronic transfers between a customer’s bank and Vodia, simplifying the payment process for users. By setting up various billing plans and assigning them to domains, administrators can effectively manage customer payments while ensuring sensitive payment information, such as credit card details, are securely handled through Stripe's infrastructure. This approach not only enhances billing efficiency but also strengthens data security and compliance with payment regulations.

How Stripe Payment Works. Stripe is a payment processor, which means it supports the electronic transfer of money from a customer’s bank (issuing bank) into a merchant’s bank (acquiring bank) as payment for goods or services bought with a credit card. Vodia uses Stripe for postpay or pre-pays on the Vodia hosted PBX. We will discuss how to set up your Stripe account with Vodia billing.

Setup up the billing plan

Navigate to the administrator, and click on “List” then Monthly Billing

  • Name your Plan.
  • Choose your Currency.
  • Create a Fix account along with a description and price for the plan.
  • If you’re using the call rates, please refer to https://doc.vodia.com/trunk_rates to learn more.
  • Click on the Add button to add the plan.
Billing Plan - Vodia PBX

Assign the plan to a domain

For billing to work per domain, you’ll need to assign the newly created plan to a domain.

  • Navigate to your domain
  • Click on the
Edit Button
  • Scroll to Plan
  • Assign your new Plan and save
Domain Information - Plan

Adding a prepaid amount on the domain

  • Navigate to Settings —> General Settings
  • Scroll down to Billing Settings and credit for outbound calls and save
Billing Setting - Vodia PBX

Stripe Billing

You’ll need to sign up with Stripe to acquire your Stripe API at https://stripe.com/. The API Keys will be used on the Vodia PBX billing section.

Stripe Billing

Adding your Stripe API Token

If you’re running the Vodia hosted edition. you can navigate to Monthly Billing under the administrator page. Navigate to Stripe settings.

Adding your Stripe API Token

Enter your Stripe public key and your Stripe secret Key under the Stripe Parameter. If you would like to send the monthly invoice manually, you can turn the feature on or off.

Stripe Parameter - Monthly Billing - Vodia PBX

Adding the customer billing information

  • Navigate to your domain
  • Click on Advance
  • Choose Billing Settings
  • Enter the customer billing address (note: billing information will be sent to Stripe’s network)
Billing Address in Stripe
  • Add the customer company card (note: all credit card information will not be saved on the Vodia PBX but sent to Stripe’s network)
  • Auto-Refill (here you can add an automatic charge for the customer)
  • Current account credit is added on the domain as shown above
  • Add a charge amount
  • Add a minimum account balance and save

If you have any questions, please send us an email, support@vodia.com.

Latest Articles

View All

Improve Customer Experience with Vodia’s Agent Activity Dashboard

Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.

September 30, 2025

Vodia Brings the Future of Hospitality Communication to NoVacancy Sydney 2025

Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.

September 26, 2025

The Vodia Call Recordings and Transcription Dashboard

The Vodia Call Recordings and Transcription Dashboard is a modern, powerful tool for businesses to manage and analyze call activity efficiently. Its sleek interface provides a widescreen view of key call metrics including average call length, calls per day, and ongoing calls in real time. With filtering, analytics, transcription, and export options, users can easily access, playback, and share recordings. Designed for industries requiring call recording for legal compliance such as healthcare, government, and utilities, it ensures secure storage, encrypted sharing, and more. Combining robust functionality with a user-friendly design, it helps businesses improve customer service, monitor staff performance, resolve disputes, and gain insights.

September 25, 2025