Tech

Configuring your Twilio Trunk With Vodia PBX

Published on:

October 3, 2019

To configure your Twilio trunk with the Vodia PBX, start by logging into Twilio and creating a trunk under Elastic SIP Trunking, where you set the termination SIP URI and localized options based on your location. Establish an authentication IP access control list by adding your Vodia PBX IP address, then create a credential list with your username and password, then create an origination SIP URI pointing to your PBX. After purchasing a Twilio number for inbound calls, complete the trunk setup in Vodia by entering all relevant SIP details and configurations; this ensures accurate registration and routing settings to facilitate efficient calling operations.

Log in to your Twilio account to start.

Termination URI

  1. Under Elastic SIP trunking, create a trunk name under general to name your trunk.
  2. Next is Termination, create a termination SIP URI,
  3. Name the Termination SIP URI (for example, (mycompany).pstn.twilio.com); this SIP URI will be used for the outbound proxy of the trunk.

Twilio also has localized Termination URI. You can use this based on your location, so with your newly-created SIP URI you can also use mycompany .pstn.us1.twilio.com, etc.

  • {example}.pstn.us1.twilio.com (North America Virginia)
  • {example}.pstn.us2.twilio.com (North America Oregon)
  • {example}.pstn.ie1.twilio.com (Europe Ireland)
  • {example}.pstn.de1.twilio.com (Europe Frankfurt)
  • {example}.pstn.sg1.twilio.com (Asia Pacific Singapore)
  • {example}.pstn.jp1.twilio.com (Asia Pacific Tokyo)
  • {example}.pstn.br1.twilio.com (South America São Paulo)
  • {example}.pstn.au1.twilio.com (Asia Pacific Sydney)

Authentication IP access control List

Authentication is used to authenticate the termination SIP URI IP address or FQDN

  • Click on the +button, friendly name: My business name
  • Add an IP address range: Your PBX IP address
  • Friendly name: VodiaPBX and save

Credential list is used authenticate the user and password of the SIP URI

  • Friendly name: mycompany.com
  • User name: The user who will be passed when authenticating the SIP request
  • Password: The password used by the user to the authenticate the SIP request

Origination

Here you will create the origination URI.

  • Origination SIP URI: sip.mypbxbuisnessname.com can also be an IP address.

This will be used to send traffic to the PBX, so if you don’t have a FQDN you can always use your external IP address:

  • Click on the Plus button and create the (Origination SIP URI) could be IP address or FQDN

Number

Purchase a number from Twilio to get inbound and CID working.

Once you have purchased your number you can point the number to your SIP trunk.

Creating the Twilio Trunk in Vodia PBX

General

  • Name your Trunk or choose the pre-configure Twilio trunk
  • Type (SIP Gateway)
  • Direction (inbound and outbound)
Vodia_trunk

Registration

  • Account: User name created in the credential list
  • Domain:  SIP URI created in the Termination URI (mycompany).pstn.twilio.com
  • Username: User name created in the credential list
  • Password:  Password created in the credential list
  • Proxy address: SIP URI created in the Termination URI (mycompany).pstn.twilio.com
  • Explicitly list address for inbound traffic 54.172.60.3  172.18.21.17  54.172.60.3 (Optional)

Routing Redirection

  • You can choose to send calls to the Request URI or to a specific extension

Number/ Call Identification

  • Trunk ANI: Add your Twilio Number
  • SIP Caller -ID presentation (Custom headers)
  • Request-URI Value: Let the system decide
  • From  Value: Other <sip:{trunk-ani}@{domain};user=phone>
  • To Value: Same as the Request-URI
  • P-Asstered Identity Value: Don’t use header
  • P-Preferred Identity Value: Don’t use header
  • Remote-Party-ID value: Based on the incoming call
  • Privacy Indication value: RFC3325
  • Rewrite global numbers value “Use + symbol at the beginning
Trunk_ID

Latest Articles

View All

The Vodia PBX and Google Gemini

Vodia PBX now integrates Google Gemini with JavaScript IVR and Voice Agents, enabling real-time, AI-driven call handling and intelligent routing. By combining Gemini’s multimodal large language models with Vodia’s programmable IVR framework, organizations can build voice agents that stream audio in real time, make routing decisions through function calls, and handle both basic and attended transfers with AI-assisted screening. This integration allows businesses to automate call flows, reduce hold times, and improve productivity using conversational AI that works directly inside the PBX.

February 4, 2026

6 + 1 Phone System Features You Need in 2026

In 2026, a modern phone system must go well beyond basic calling. Core requirements now include built-in AI for smarter call handling and transcription, real-time analytics dashboards for visibility and control, flexible auto attendants to route calls efficiently, seamless Microsoft Teams integration, and robust mobile apps that support hybrid and remote work. Clear separation between business and personal calls protects work-life balance, while reliable white-glove support ensures these capabilities work smoothly in real-world environments as communication needs evolve.

January 30, 2026

Your Outdated Phone System Is Costing Your Company Money

Legacy phone systems may still work, but they often come with hidden costs, limited scalability, and little support for hybrid work. Aging hardware, ongoing maintenance, and rigid infrastructure can quietly hold businesses back as they grow. Cloud-based VoIP systems remove these constraints by reducing telephony expenses, improving flexibility, and enabling teams to communicate seamlessly from anywhere. For many organizations, modernizing business telephony is no longer optional, it is a practical step toward efficiency and resilience.

January 27, 2026