To configure your Twilio trunk with the Vodia PBX, start by logging into Twilio and creating a trunk under Elastic SIP Trunking, where you set the termination SIP URI and localized options based on your location. Establish an authentication IP access control list by adding your Vodia PBX IP address, then create a credential list with your username and password, then create an origination SIP URI pointing to your PBX. After purchasing a Twilio number for inbound calls, complete the trunk setup in Vodia by entering all relevant SIP details and configurations; this ensures accurate registration and routing settings to facilitate efficient calling operations.
Under Elastic SIP trunking, create a trunk name under general to name your trunk.
Next is Termination, create a termination SIP URI,
Name the Termination SIP URI (for example, (mycompany).pstn.twilio.com); this SIP URI will be used for the outbound proxy of the trunk.
Twilio also has localized Termination URI. You can use this based on your location, so with your newly-created SIP URI you can also use mycompany .pstn.us1.twilio.com, etc.
{example}.pstn.us1.twilio.com (North America Virginia)
{example}.pstn.us2.twilio.com (North America Oregon)
Vodia is excited to share the recording of our April 8, 2025 webinar on "Real-Time Media Streaming in Vodia PBX: AI, Call Transcription, and Security in V69.5.6." In this session, we explore how AI, call transcription, and security have become core features in the latest version of our PBX. We dive into the practical benefits of AI, including how it improves business communication with real-time transcription, enhances security with advanced features, and streamlines workflows through integrations like OpenAI and Microsoft Teams. Watch the recording to learn how these innovations can transform your business communications and boost efficiency.
Vodia offers advanced solutions for managing Call Data Records (CDRs) and call recordings, allowing businesses to handle data efficiently. Traditionally, CDRs were stored locally in CSV files, requiring manual transfer to remote locations, which can be time-consuming for organizations handling large volumes. Vodia simplifies this process by providing real-time streaming of CDRs using protocols like WebCDR, JSONS, TCP, and MongoDB, allowing for immediate analysis and custom report generation. Additionally, Vodia integrates with cloud storage services like AWS, DigitalOcean, Linode, and Wasabi, eliminating the need for manual synchronization and local storage. This integration enhances data security, scalability and ease of management.
Vodia PBX now offers real-time call transcription through a seamless integration with Whisper AI, OpenAI’s advanced speech recognition system. With support for multiple languages, technical vocabulary, and noisy environments, Whisper delivers accurate transcriptions even in complex call scenarios. Administrators can enable transcription per tenant using an OpenAI API key, making setup simple and flexible. Once active, all calls are automatically transcribed and accessible in the user portal for easy review and record-keeping. This powerful integration brings enhanced clarity, compliance, and insight to voice communication—whether you're managing support teams, analyzing conversations, or working across language barriers.
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