The Vodia PBX integrates with the Google Translate API to transcribe voicemail recordings into text; this text is then included in voicemail notification emails. To enable this feature, you’ll need a Google Cloud account, along with an active Voice API subscription key - this can be created under “APIs & Services” in the Google Cloud Console. This API key, which should be restricted for security, is entered into the Vodia PBX system to activate transcription capabilities. For multi-tenant setups, voicemail transcription can be managed per domain or disabled for specific extensions, offering flexible control over API usage.
Google offers a powerful API for converting speech into text. The Vodia PBX is currently using this feature to convert voicemail recordings into text format; it includes that text in the voicemail notification, which is typically sent to the user by email. This API must be enabled in the Google Cloud Console.
After you have set up an account with Google Cloud, make sure you provide your credit card information so you can enable the Voice API. You will also have to create a project that holds the API key. You can do this in “APIs & Services” in the Dashboard area.
Activating Google Cloud Subscription Key
After you have created a project, you need to navigate to the “Credentials” area, where you can create new credentials for your project. You need to create a new API Key.
You should then restrict the key by some means (e.g., by limiting it to your server IP address) so nobody else can use that key unless it's used from that IP address.
Enable Voicemail Transcription in Vodia PBX
After you have set up your account on the Google console, copy the API Key into the PBX in admin mode, General/Settings/Notifications. There you can also determine if domains should have the feature enabled or not, unless you set it explicitly in the domain settings.
Multi-Tenant Scenario
In some cases, you would want to disable the Google API per extension. To disable, go the main page of your domain page and click on the edit button, scroll down to "Enable voicemail to text API" and switch it to off.
V70 of the Vodia PBX introduces flexible service flags that help organizations automate call routing, scheduling, queue management, announcements, and communication workflows throughout the day. Service flags can be configured manually or automatically to control how calls are handled during business hours, after hours, holidays, or special events. They can also be chained together for more advanced routing logic and integrated with external calendars such as Google Calendar to support dynamic scheduling and operational flexibility across business environments.
Business communication systems have evolved rapidly, but many organizations are still dealing with fragmented tools, limited visibility, and growing operational complexity. As more platforms and channels are added, clarity often decreases, making it harder to manage workflows, respond in real time, and maintain control. A modern approach requires consolidating systems, improving visibility, and reducing noise to create a more efficient and manageable communication environment.
Explore Vodia PBX V70 in a live webinar, featuring a detailed walkthrough of the redesigned admin interface, built-in PBX analytics for real-time visibility and control, AI voice agents, automation workflows, and scalable multi-tenant performance, along with key capabilities such as snapshots, centralized remote provisioning, emergency alerts, and integrations including Jitsi Meet and WhatsApp Business, followed by a live Q&A session with the presenters.
.svg)
