A cloud PBX (Private Branch Exchange) is a virtual phone system that enables businesses to make and receive calls via the internet instead of via traditional phone lines, removing the need for physical hardware. Vodia’s cloud PBX offers advanced features like voicemail, call routing, CRM integration and mobile app support, enhancing communication flexibility and reliability. With no on-premises equipment required, it reduces costs and simplifies maintenance while allowing companies to scale easily and support remote teams. This solution provides all the functions of a traditional PBX with the added benefits of mobility, cost savings and modern VoIP capabilities.
The Vodia Phone app is a free add-on for your Vodia PBX that lets you connect to your account on the PBX. The Vodia Phone app is a simple and intuitive user interface that puts your contacts and individual call history at your fingertips while providing a rich user presence. Also, starting with Android 5.0 Lollipop, based on WebRTC technology, you can place VoIP calls over WiFi or 3G at no cost, with a rich audio quality for a superior mobile VoIP experience.
For more information about Vodia Android app, follow this link
Choosing your hardware
If you're a network administrator, you already have the necessary skills to run a PBX on your network. You will need to choose a SIP desktop phone and a SIP trunk provider for making and receiving calls. The Vodia PBX operates on one core and doesn't consume too much memory. Make sure you have at least 2-3 cores and at least 8-16G of memory when deciding to run the Vodia PBX - it also really depends on the operating system. Windows is great: it has a graphical interface and has a lot of tools to manage the operating system. Linux is also an OS the Vodia PBX supports.
Choosing your SIP Desktop phone
The market is flooded with SIP desktop phones. Luckily Vodia supports most of the best phones on the market, including Polycom, Cisco, Yealink, Snom, Htek, Vtech and Grandstream. For an overview or our support list, please visit this link. We have distributors who can also work with you on your deployment.
AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.
Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.
Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.
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