A cloud PBX (Private Branch Exchange) is a virtual phone system that enables businesses to make and receive calls via the internet instead of via traditional phone lines, removing the need for physical hardware. Vodia’s cloud PBX offers advanced features like voicemail, call routing, CRM integration and mobile app support, enhancing communication flexibility and reliability. With no on-premises equipment required, it reduces costs and simplifies maintenance while allowing companies to scale easily and support remote teams. This solution provides all the functions of a traditional PBX with the added benefits of mobility, cost savings and modern VoIP capabilities.
The Vodia Phone app is a free add-on for your Vodia PBX that lets you connect to your account on the PBX. The Vodia Phone app is a simple and intuitive user interface that puts your contacts and individual call history at your fingertips while providing a rich user presence. Also, starting with Android 5.0 Lollipop, based on WebRTC technology, you can place VoIP calls over WiFi or 3G at no cost, with a rich audio quality for a superior mobile VoIP experience.
For more information about Vodia Android app, follow this link
Choosing your hardware
If you're a network administrator, you already have the necessary skills to run a PBX on your network. You will need to choose a SIP desktop phone and a SIP trunk provider for making and receiving calls. The Vodia PBX operates on one core and doesn't consume too much memory. Make sure you have at least 2-3 cores and at least 8-16G of memory when deciding to run the Vodia PBX - it also really depends on the operating system. Windows is great: it has a graphical interface and has a lot of tools to manage the operating system. Linux is also an OS the Vodia PBX supports.
Choosing your SIP Desktop phone
The market is flooded with SIP desktop phones. Luckily Vodia supports most of the best phones on the market, including Polycom, Cisco, Yealink, Snom, Htek, Vtech and Grandstream. For an overview or our support list, please visit this link. We have distributors who can also work with you on your deployment.
AI is transforming how SMBs manage their phone systems by removing the traditional barriers to customization. With the Vodia PBX, businesses can now create dynamic call center analytics dashboards, define custom call flows, and generate detailed performance reports without needing scripting skills or developer support. This empowers smaller teams to take full control of their communication infrastructure, adapt quickly to operational changes, and gain real-time visibility into agent performance and customer interactions. By combining flexible PBX features with accessible AI tools, Vodia enables a smarter, more agile approach to business telephony that improves both internal efficiency and the overall customer experience.
Vodia PBX now integrates seamlessly with Freshdesk, an AI-powered customer service platform used by over 73,000 companies worldwide. This integration combines intelligent ticketing and automation with enterprise-grade telephony, enabling automatic contact creation, detailed call tracking, and streamlined agent workflows. By improving call center efficiency and customer interaction management, it helps businesses enhance productivity and customer satisfaction. Vodia continues to strengthen its ecosystem with integrations to leading business software, delivering top-tier cloud PBX solutions.
Prepaid cloud instances are transforming how PBX systems are deployed by offering a faster, simpler, and more flexible approach. With Vodia PBX now available on AWS, Azure, and DigitalOcean, businesses can launch a fully licensed, production-ready phone system in just minutes, without complicated setup or licensing delays. These preconfigured environments allow IT teams, decision-makers, and MSPs to test real-world VoIP performance, MS Teams integration, and mobile apps directly within their own cloud account. By removing traditional friction and offering full control, Vodia’s prepaid cloud instances provide a smarter and more efficient way to evaluate and deploy a modern PBX.