Tech

Provisioning Cisco 8800 3PCC Series phone

Published on:

January 2, 2020

The Vodia PBX enables easy provisioning for Cisco 8800 3PCC Series phones, including models from the 68xx, 78xx, and 88xx series, through zero-touch LAN provisioning. Start by updating the device firmware, setting the upgrade URL in the phone's settings and performing a factory reset (if needed). Within the Vodia PBX, administrators can pre-configure authentication details to streamline the setup for phones on the same network. For remote setups, a provisioning URL can be entered into the phone's web interface, allowing it to auto-configure without rebooting. This approach supports straightforward deployment for both on-site and remote Cisco devices, minimizing manual input and maximizing ease of integration.

The Vodia PBX is able to automatically provision Cisco 3PPC devices (68xx, 78xx and 88xx) through zero-touch LAN provisioning. This example is based on the 8841 model, but it will also work for Cisco phone 7800 and 6800 series.

The devices should be running sip88xx.11-0-0MPP-7.loads or the latest build available.

Upgrading Your Phone

Make sure you host the firmware with an HTTP server or TFTP server and it looks like this URL: 

http://ip_address_server_with_files/sip88xx.11-0-0MPP-7.loads. To prevent typos you could just copy-paste the filename, then submit the upgrade URL under Advance → Voice Provisioning setting field Upgrade Rule, then save the changes.

Cisco 8800 - Voice Provisioning

Resetting Your Cisco 3PCC Series Phone

  • Unplug the power adapter
  • Wait 5 seconds
  • Press and hold # and plug the phone back in.
  • When the Headset and Speaker buttons are lit, release # and enter the following key sequence: 123456789*0#

Provisioning

When provisioning a Cisco 3PPC desktop phone you should first set the required settings on the Vodia PBX as shown in provisioning document Steps Before Provisioning.

The Authentication user, Authentication password and Authentication PIN settings enable administrators to use identical usernames and passwords for all devices in a particular domain, simplifying the authentication process from the GUI of the phone when the phone is provisioned to the Vodia PBX.

Cisco 8800 - Provisioning Parameters

Setup Devices In LAN

If your phone is in the same LAN as the PBX, you can provision the Cisco 3PCC devices by visiting the (Phones in the LAN) under the Administrator level (Phones → LAN Devices).

Make sure the phone is factory reset (or at least has the default username and password).

Cisco 8800 Phone Provisioning in Vodia PBX

Set Up the Extension

Make sure Steps Before Provisioning is complete before proceeding to provision. Continue and choose your Cisco 8800 phone you want to provision, assign each one a domain and extension and press "Setup", and that's it.

The Cisco 8800 will reboot and then be provisioned to the Vodia PBX.

Cisco 8800 - Choose extension in Vodia PBX

Provisioning Buttons

For a full description visit (buttons). There you will see how to prepare a new buttons profile, how to set up the individual buttons (like BLF) and how to map that profile to a specific extension.

The numbers for the buttons correspond to the buttons on the phone.

Cisco 8800 - Provisioning Buttons

Remote provisioning

If you choose to use the web interface, log in to the web interface of the phone and, according to the model, navigate to the page where you can enter the provisioning server address. In models SPA504G and SPA525Gthe setting is called Profile Rule (found on page "Admin" -> "Advanced" provisioning). In other models, it could be on another page that needs to be found from the documentation of the respective model.

In Profile Rule, the setting, add this URL: http://PBXIP/csc$MA.cfg

where the PBX IP is the IP or resolvable domain of the PBX server. The phone will auto-provision without having to reboot it.

Video

Latest Articles

View All

Unlock the Power of OpenAI’s Realtime API with Vodia PBX: Join Our Exclusive Webinar!

Join our exclusive webinar to explore how Vodia PBX seamlessly integrates with OpenAI’s Realtime API, unlocking powerful new capabilities for your communication systems. This session will showcase how AI-driven features can streamline workflows, improve operational efficiency and elevate the PBX experience for both general users and those on Microsoft Teams. Whether you’re looking to stay ahead of the competition or leverage the latest AI trends, this webinar offers practical knowledge and actionable strategies. Register now to secure your spot and take the first step toward transforming your telecom infrastructure with AI innovation!

December 4, 2024

Hospitality Communication with Vodia and Microsoft Teams

Vodia, now Microsoft Teams certified, offers a seamless PBX solution tailored for the hospitality industry, enhancing staff productivity and guest satisfaction. While Teams excels at internal communication, Vodia's robust hotel communication systems bridge the gap with features like call routing, IVR, and call center functionalities. Hotels, like the fictional Grandview, improved service efficiency and guest experiences by integrating Vodia’s PBX with Teams, streamlining operations and ensuring reliable staff-to-room communication. This integration creates a unified system that elevates overall hotel performance and guest service.

December 4, 2024

New Guest Communication in Hotels

Efficient and warm communication between hotel staff and guests is essential for increasing guest satisfaction and driving revenue. Vodia offers a secure, feature-rich communication platform that integrates seamlessly with major Property Management Systems (PMS), enhancing guest interactions. From in-room devices to smartphone-based communication, Vodia ensures guests can easily contact hotel services, whether they’re on-site or away. This integrated solution reduces costs, improves operational efficiency, and protects guest privacy. With Vodia’s hospitality solution, hotels can foster positive guest experiences, encourage loyalty, and boost their reputation, all while simplifying communication methods.

December 2, 2024