The Vodia PBX enables easy provisioning for Cisco 8800 3PCC Series phones, including models from the 68xx, 78xx, and 88xx series, through zero-touch LAN provisioning. Start by updating the device firmware, setting the upgrade URL in the phone's settings and performing a factory reset (if needed). Within the Vodia PBX, administrators can pre-configure authentication details to streamline the setup for phones on the same network. For remote setups, a provisioning URL can be entered into the phone's web interface, allowing it to auto-configure without rebooting. This approach supports straightforward deployment for both on-site and remote Cisco devices, minimizing manual input and maximizing ease of integration.
The Vodia PBX is able to automatically provision Cisco 3PPC devices (68xx, 78xx and 88xx) through zero-touch LAN provisioning. This example is based on the 8841 model, but it will also work for Cisco phone 7800 and 6800 series.
Make sure you host the firmware with an HTTP server or TFTP server and it looks like this URL:
http://ip_address_server_with_files/sip88xx.11-0-0MPP-7.loads. To prevent typos you could just copy-paste the filename, then submit the upgrade URL under Advance → Voice → Provisioning setting field Upgrade Rule, then save the changes.
Resetting Your Cisco 3PCC Series Phone
Unplug the power adapter
Wait 5 seconds
Press and hold # and plug the phone back in.
When the Headset and Speaker buttons are lit, release # and enter the following key sequence: 123456789*0#
Provisioning
When provisioning a Cisco 3PPC desktop phone you should first set the required settings on the Vodia PBX as shown in provisioning document Steps Before Provisioning.
The Authentication user, Authentication password and Authentication PINsettings enable administrators to use identical usernames and passwords for all devices in a particular domain, simplifying the authentication process from the GUI of the phone when the phone is provisioned to the Vodia PBX.
Setup Devices In LAN
If your phone is in the same LAN as the PBX, you can provision the Cisco 3PCC devices by visiting the (Phones in the LAN) under the Administrator level (Phones → LAN Devices).
Make sure the phone is factory reset (or at least has the default username and password).
Set Up the Extension
Make sure Steps Before Provisioning is complete before proceeding to provision. Continue and choose your Cisco 8800 phone you want to provision, assign each one a domain and extension and press "Setup", and that's it.
The Cisco 8800 will reboot and then be provisioned to the Vodia PBX.
Provisioning Buttons
For a full description visit (buttons). There you will see how to prepare a new buttons profile, how to set up the individual buttons (like BLF) and how to map that profile to a specific extension.
The numbers for the buttons correspond to the buttons on the phone.
Remote provisioning
If you choose to use the web interface, log in to the web interface of the phone and, according to the model, navigate to the page where you can enter the provisioning server address. In models SPA504G and SPA525Gthe setting is called Profile Rule (found on page "Admin" -> "Advanced" provisioning). In other models, it could be on another page that needs to be found from the documentation of the respective model.
In Profile Rule, the setting, add this URL: http://PBXIP/csc$MA.cfg
where the PBX IP is the IP or resolvable domain of the PBX server. The phone will auto-provision without having to reboot it.
Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!
Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
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