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How to factory reset an Htek UC series Phones

Published on:

July 30, 2019

To factory reset an Htek UC series phone, including P, G, or T models, administrators can clear the device’s previous configuration to prepare it for provisioning with a new setup. Resetting wipes existing settings, which is helpful in cases where previous configurations need removal before applying updated provisioning from the PBX. Once reset, the phone is ready for a fresh configuration tailored to its new requirements, ensuring any prior settings don’t interfere with its functionality in a different setup.

To successfully reset the Htek device, follow these steps below to factory reset your Htek UC device - this includes the P, G or T models. To provision the Htek phones, the administrator must reset the phone to delete the old configuration setting on the phone.

Factory Reset your Htek UC phone

Press asterisk key 3 times “*”, “*”, “*” and then press the “x” button and hold it for 10 seconds.
Release the “x” key button.
After restart, your phone will be successfully reset.

Htek UC Phone - Factory Reset

When provisioning an Htek phone, you should first set the required settings on the PBX as shown in Steps Before Provisioning.

To provision, the Htek unit follow these steps:

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