Back to Blog
Tech

How to factory reset an Htek UC series Phones

Published on:

July 30, 2019

To factory reset an Htek UC series phone, including P, G, or T models, administrators can clear the device’s previous configuration to prepare it for provisioning with a new setup. Resetting wipes existing settings, which is helpful in cases where previous configurations need removal before applying updated provisioning from the PBX. Once reset, the phone is ready for a fresh configuration tailored to its new requirements, ensuring any prior settings don’t interfere with its functionality in a different setup.

Hamlet Collado

To successfully reset the Htek device, follow these steps below to factory reset your Htek UC device - this includes the P, G or T models. To provision the Htek phones, the administrator must reset the phone to delete the old configuration setting on the phone.

Factory Reset your Htek UC phone

  • Press asterisk key 3 times “*”, “*”, “*” and then press the “x” button and hold it for 10 seconds.
  • Release the “x” key button.
  • After restart, your phone will be successfully reset.
Htek UC Phone - Factory Reset

When provisioning an Htek phone, you should first set the required settings on the PBX as shown in Steps Before Provisioning.

To provision, the Htek unit follow these steps:

Latest Articles

View All
Announcement

The Vodia PBX and the Infor Hospitality Platform

The certified integration between the Vodia PBX and the Infor Hospitality Platform brings hotel operations and guest communications together. Through support for UHLL and FIAS, the two systems can exchange essential guest and room information, helping hotels automate extension activation at check-in, room resets at check-out, guest moves, calling permissions, call billing, Do Not Disturb settings, housekeeping updates, and wake-up calls. This reduces manual work for hotel staff and keeps telephone services synchronized throughout each guest’s stay.

August 28, 2026
Announcement

Digital Autonomy and Why MSPs Should Own the Customer Relationship

Digital autonomy gives MSPs control over how customer communications, data and infrastructure are deployed, managed, processed and stored. With Vodia, MSPs can build a flexible, branded communications service across cloud and on-premise environments while retaining control of pricing, service delivery, support and the customer relationship. This independence helps protect long-term account value, reduce reliance on third-party vendors and create more opportunities to expand services over time.

August 26, 2026
Announcement

The World of Vodia: One Extension, Every Way You Work

Your Vodia extension is no longer tied to a single device or location. Native iOS and Android apps, the browser-based User Portal, PWA support, Vodia Hub and click-to-dial extensions provide different ways to connect with the same Vodia PBX. Make and receive business calls from your smartphone, manage communication from your browser, control calls from the Windows desktop or dial numbers directly from the applications and webpages you already use. Wherever work takes place, Vodia provides an experience designed for the device and workflow at hand.

August 20, 2026