Tech

How to factory reset an Htek UC series Phones

Published on:

July 30, 2019

To factory reset an Htek UC series phone, including P, G, or T models, administrators can clear the device’s previous configuration to prepare it for provisioning with a new setup. Resetting wipes existing settings, which is helpful in cases where previous configurations need removal before applying updated provisioning from the PBX. Once reset, the phone is ready for a fresh configuration tailored to its new requirements, ensuring any prior settings don’t interfere with its functionality in a different setup.

To successfully reset the Htek device, follow these steps below to factory reset your Htek UC device - this includes the P, G or T models. To provision the Htek phones, the administrator must reset the phone to delete the old configuration setting on the phone.

Factory Reset your Htek UC phone

  • Press asterisk key 3 times “*”, “*”, “*” and then press the “x” button and hold it for 10 seconds.
  • Release the “x” key button.
  • After restart, your phone will be successfully reset.
Htek UC Phone - Factory Reset

When provisioning an Htek phone, you should first set the required settings on the PBX as shown in Steps Before Provisioning.

To provision, the Htek unit follow these steps:

Latest Articles

View All

SMBs: Never Miss a Call with the Vodia Phone System

Missing a call is never just a minor slip for SMBs. It can mean losing a customer for good. In today’s competitive landscape, businesses cannot afford missed opportunities. While legacy phone systems often lead to frustration and inefficiency, modern cloud solutions like Vodia PBX make it easy to stay connected anytime and anywhere. With AI powered features such as intelligent call routing, real time transcription and 24/7 availability, your customers will always reach the right person. Vodia gives SMBs enterprise grade communication without the enterprise price tag so you can protect revenue, strengthen customer trust and grow confidently.

October 27, 2025

Boost Call Center Performance with Vodia’s Enhanced Analytics Dashboard

The Vodia Enhanced Analytics Dashboard empowers call centers and enterprises to transform raw call data into clear, actionable intelligence. With real-time and historical metrics on agent performance, call volumes, abandonment rates, wait times, and routing efficiency, it delivers a complete view of communication activity across locations. These insights help identify peak traffic periods, uncover CX gaps, optimize staffing strategies, and improve service quality. By reducing missed and abandoned calls, organizations can deliver faster, more consistent support and strengthen customer loyalty.

October 24, 2025

Strengthening PBX security: Passkeys and the Vodia Phone System

Vodia PBX strengthens security with passkeys, giving users and administrators a secure, passwordless login method that eliminates many vulnerabilities tied to traditional credentials. Passkeys use public key cryptography, storing the private key on the user’s device and the public key on the server, making them resistant to phishing and credential theft. By reducing reliance on passwords, Vodia minimizes the attack surface in cloud environments and makes authentication simpler and more secure, while ensuring a smoother, faster login experience for all users.

October 21, 2025