Microsoft Teams offers an unprecedented feature set for office communication – its integration with document processing, emails and a huge amount of Windows ecosystem software make Teams an outstanding productivity tool for just about every organization. In many business environments, however, both traditional and hybrid, connectivity to standard VoIP devices can be challenging.
Voice over Internet Protocol (VoIP) as a value-added service remains as popular as ever and creates ideal additional revenue streams for small IT companies in South Africa looking to increase turnover. That’s the word from Lucien Brink, ICTGlobe.com Executive Head of Products and Services, who says VoIP’s the ideal “side hustle” for SA’s legion of growing small and medium-sized (SME) IT firms.
Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce the company’s website, Vodia.com, is now available in Portuguese.
November 8, 2021 – Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce the company’s website, Vodia.com, is now available in French.
From mobile voice notes to IP-based voice calls, voice is once again dominating communications.
Vodia’s PBX facilitates the automatic provisioning of Cisco 3PCC devices, such as the 68xx, 78xx and 88xx series, through zero-touch LAN provisioning. To start, users must reset the Cisco 3PCC phone by disconnecting the power, waiting a few seconds and then following a specific key sequence. To upgrade the phone, it’s essential to host the firmware on an HTTP or TFTP server and input the correct URL in the Vodia interface. The authentication settings allow for consistent credentials across devices, streamlining the provisioning process. Finally, by entering the correct provisioning URL in the Cisco phone's web interface, users can easily pair their devices with the Vodia PBX, ensuring efficient communication without needing to reboot the phone.
The Vodia Windows softphone client offers a versatile way to manage calls, including seamless transfers. Users can transfer calls using three methods: blind transfer, attended transfer and transfer via the contact list. Each method has its specific steps to follow, ensuring users can handle their calls efficiently. For a detailed, step-by-step video guide on how to transfer a call using the Vodia softphone, visit the Vodia website. This resource will help you maximize the potential of your softphone for optimal communication management.
Vodia Networks (“Vodia”), is pleased to announce it will host Skyetel at its booth at Channel Partners Expo 2021 at Mandalay Bay in Las Vegas, November 1 – 4.
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“Gartner C-Suite: Redesigning Work for a Hybrid Future” delineates and dispels seven myths about hybrid work. According to the esteemed research group, “75 percent of hybrid or remote knowledge workers say their expectations for working flexibly have increased, and four out of 10 employees are at risk of leaving if you insist they return to an in-person office environment.”
“You may have a fantastic product, but if your customer service isn’t helpful or reliable, or your customer service team is just plain hard to reach, folks are going to hear about it, and you will lose customers,” says Cobus Wiese, Executive Head of Service Delivery at ICTGlobe.com. “This is a big reason why investing in customer service is key to long-term business success, and it’s the driving force behind ICTGlobe.com’s HPT structure.”
Vodia is pleased to announce we will be at booth 1560 for Channel Partners Conference and Expo at Mandalay Bay in Las Vegas, November 1 through November 4th.
Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it has successfully completed interoperability with Skyetel, an independent telecom carrier with customers in all 50 states and all Canadian provinces.
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