The TeamMate Connector is now available with Vodia’s best-in-class, feature-rich cloud PBX. TeamMate is the perfect Vodia ecosystem partner: TeamMate’s PBX Connector enables the use of Microsoft Teams as a softphone on a Vodia Cloud Phone System. TeamMate’s SIP Trunk Connector allows a Trunk from Microsoft Teams to be registered to Vodia.
Vodia Cloud Phone System Users can now connect the native softphone in Microsoft Teams Using the TeamMate Connector
Burlington, MA – April 6, 2022: Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce its partnership with TeamMate Technology. The TeamMate Connector is now available with Vodia’s best-in-class, feature-rich cloud PBX. TeamMate is the perfect Vodia ecosystem partner: TeamMate’s PBX Connector enables the use of Microsoft Teams as a softphone on a Vodia Cloud Phone System. TeamMate’s SIP Trunk Connector allows a Trunk from Microsoft Teams to be registered to Vodia. The available TeamMate Connectors include:
· The TeamMate PBX Connector integrates one or multiple PBX per Microsoft Office 365 tenants, permitting the use of the native dial pad in Microsoft Teams as an endpoint or softphone in a cloud or on-prem PBX.
· The TeamMate SIP Trunk Connector automates the build and management of a Direct Routing connection into Microsoft Teams, so service providers can add users and manage settings, limit call paths and device trunk profiles.
· The TeamMate SMS Connector links SMS numbers from many of the leading business texting providers for the user in Microsoft Teams– users can send and receive SMS messages as individuals or in groups on mobile, desktop or anywhere else Microsoft Teams is available.
“TeamMate has built a unique product in the market and brings a groundbreaking approach to integration,” said Kyle Asbury, Director, Sales, and Marketing, Vodia. “Microsoft Teams offers an unprecedented feature set for collaboration – its integration with document sharing, enterprise chat, calendar and meetings make Teams an outstanding productivity suite for just about every organization. Both traditional and hybrid connectivity to existing systems or carriers can be challenging, however; whether it’s a PBX or a SIP Trunk, TeamMate makes it so service providers and businesses can quickly start using their Vodia service seamlessly integrated alongside their other Microsoft Team tools. We’re thrilled to be working with them.”
“Vodia has loyal distributors and customers, some of whom use Microsoft Teams for collaboration,” said Micah Singer, Managing Director, TeamMate Technology. “It makes perfect sense to offer a Vodia softphone natively integrated into Microsoft Teams to the growing population of business users who work in Teams but require their current PBX features, carrier network, or SMS chat. Our job is to make the Teams-Vodia integration easy to setup, easy to use and compelling for Teams users.”
About Vodia Networks, Inc.
Vodia Networks has been a trendsetter in the Voice over Internet Protocol (VoIP)industry for over a decade. Since 2006, Vodia has led the VoIP world in innovation and forward-thinking development, particularly with its early adoption of a multi-tenancy platform for its customers – Vodia was the first company to offer a true multi-tenancy platform and it remains one of the very few companies that can deliver it. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs for numerous third-party SW and CRM systems.
Vodia maintains a global presence, with offices in four countries – localized information is available in Australia, France, Germany, Hong Kong and South Africa. For additional information please visit www.vodia.com.
Contact:
David Porter, VP of Communications (Media Enquiries)
About TeamMate Technology
TeamMate Technology is a SaaS provider of middleware that connects Microsoft Teams with external communication systems in compelling ways. We partner with technology manufacturers, PBX providers, voice service providers, carriers, and other distribution partners as an eco-system partner focused on Microsoft Teams integration and normalization. TeamMate is dedicated to building integration tools that push the boundaries of what is possible in Microsoft Teams with existing PBX, SIP Trunk, and SMS systems. For more information or to sign up for a Service Provider Free Trial please visit our website: https://www.teammatetechnology.com/
Contact:
Micah Singer, Managing Director
micah@teammatetechnology.com
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SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
