Editorial

Tug of Work: Companies Seek Balance Betwenn Remote Hybrid and Office

Published on:

March 21, 2022

Remote and hybrid work have become a lasting feature of the post-pandemic workplace, with major companies like Citigroup and Google opting for flexible models rather than mandating full-time office returns. This shift presents challenges for cities like New York, where commuter activity once fueled the economy. Mayor Eric Adams has emphasized the importance of office workers in supporting local businesses. With many workers favoring remote options, businesses must adapt by using tools like the Vodia cloud phone system, which supports dispersed teams while reducing telephony costs by up to 80%. Find out how to get your phone registered.

Covid-19 may be departing our lives, but it looks like remote and hybrid work are sticking around. Some of the world’s largest companies, including global banking giant Citigroup, have chosen not to demand its employees return to its offices full-time: “Citigroup asked vaccinated employees in all United States locations to start returning to the office today, March 21st, according to Reuters. It will be a hybrid model with bankers working at least two days a week in their office.”

Big tech companies, which were certainly ahead of the curve when it came to remote and hybrid work, are also looking for ways to bring teams back to the office without pressing too hard. Google, for example, is ending some of its Covid mandates and offering more perks to lure its employees back to the office, but it looks like very few people are interested in returning to an office full-time.

This is problematic for cities such as New York, where swarms of daily commuters, prior to Covid, spent untold dollars in the city on train tickets, subway fares, cab fare, breakfast, lunch, dinner, coffee and drinks (not to mention a haircut or a few birthday cards or a last-minute Christmas gift here and there). Recently elected NYC mayor Eric Adams met with 100 CEOs last month to seek their help in bringing commuters, and even NYC residents, back to the office. The mayor described it thusly:

“That accountant from a bank that sits in an office, it’s not only him. It feeds our financial ecosystem. He goes to the cleaners to get his suits cleaned. He goes to the restaurant. He brings in a business traveler, which is 70 percent of our hotel occupancy. He buys a hot dog on our streets…”

It’s a tug of war, with many organizations unsure as to how to proceed. In January 2021 approximately 4.3 million Americans left their jobs, many of them looking for companies willing to let them work remotely. And many recruiters and human resources professionals believe some of the best talent they can find will only take jobs if the offers include a promise of remote or hybrid work – 73 percent of employers believe remote work will change the competitive landscape for attracting and retaining talent. What this means for many larger enterprises and small-to-medium-sized businesses (SMBs) is finding a way to make your phone system a dispersed tool that connects all of your team members, customers and vendors, no matter where they are, to recreate your company as an “everywhere enterprise.”

The landscape continues to undergo seismic changes, and there’s never been a better time to digitally transform your organization, and you don’t need to duplicate your IT infrastructure to achieve it. And even if your entire team has returned to your office, the Vodia cloud phone system is a robust, resilient, feature-rich solution that will increase your productivity and reduce your overall telephony costs by as much as 80 percent. Another incentive is the FCC August 2, 2022 deadline for telecom services providers to forever retire POTS lines (plain old telephone service, also known as “copper wires”), and their customers will have to find another type of service. There’s never been a better time to move to the cloud.

The Vodia phone system turns any mobile phone, laptop, tablet or PC into a VoIP client employees can use anywhere – and all calls to their office extensions are routed to their mobile devices: callers only see the number they dialed, not your employees’ private numbers.

And all systems you currently have in place – voicemail, caller ID, conferencing and DND – simply migrate to the cloud.

Set up is fast and painless, as are integrations with MS Teams, FreshBooks, Zoho, HubSpot and Salesforce, SMS and Android and IOS mobile apps

Latest Articles

View All

Vodia Now Integrates with Microsoft Dynamics 365

Vodia now integrates its industry-leading PBX with Microsoft Dynamics 365, enabling automatic synchronization of call data with the CRM to enhance customer interaction tracking and streamline communications. This integration offers features such as automatic contact creation for unknown numbers, comprehensive call activity logging including direction, duration, and outcomes, and seamless user matching for accurate call attribution. Designed to empower businesses, this connection supports more efficient and scalable communication workflows within the Microsoft ecosystem.

June 24, 2025

Vodia Attends HITEC 2025 Indianapolis

Vodia visited HITEC 2025 in Indianapolis to engage with key hospitality technology partners and explore the latest innovations in the industry. Represented by Sales Engineer Eric Altman, Vodia connected with leaders from Shiji, Agilysis, Maestro, and Oracle. The event offered valuable insights into the evolving hospitality tech stack and affirmed Vodia’s commitment to AI-powered communications. With its recent integration of OpenAI’s Realtime API, Vodia continues to deliver smarter, multilingual guest experiences and more efficient hotel operations.

June 24, 2025

Unlock Smarter Workflows with the Vodia and monday.com Integration

Vodia’s latest integration with monday.com combines powerful business communications with an intuitive, AI-driven CRM platform used by 61 percent of the Fortune 500. This integration automatically logs inbound and outbound calls from your Vodia PBX directly into monday.com boards, creating and updating contact records while maintaining detailed call histories. Designed to streamline workflows and enhance collaboration, this seamless connection helps businesses save time, reduce manual data entry, and improve productivity through smarter communication management.

June 20, 2025