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Vodia is pleased to announce it will host a speed training covering the integration of the Vodia cloud phone system with Zoho CRM.
Burlington, MA – 14 April 2022: Vodia Networks (“Vodia”), maker of cutting-edge software-based telephone systems, is pleased to announce it will host a speed training covering the integration of the Vodia cloud phone system with Zoho CRM.
The training is scheduled for Tuesday, 26 April 2022 at 10 a.m. EDT. Registration is available here: https://my.demio.com/ref/yFvyc0T53WWTR8nU
Zoho CRM empowers a global network of over 250,000 businesses in 180 countries to help businesses convert leads, engage with customers and grow revenue. Vodia’s cloud phone system integrates easily, and seamlessly, with the Zoho CRM web portal and gives agents an easy and efficient way to handle calls; the pop-up for Zoho CRM is a complete control center within the phone system.
Vodia has been integrated with Zoho for a long time, but the pop-up takes the integration to a new level: now agents know who’s calling and from which account even before the agent takes the call. And the call comes through the CRM, so agents can speak and take notes during the call, which are logged - all via the pop up, which also gives users true third-party call control with automatic call logging. Agents can also call directly from the Zoho CRM via our phone system. Everything can be done from the Zoho web interface.
Please register for our April 26 webinar here: https://my.demio.com/ref/yFvyc0T53WWTR8nU
For more information, please contact sales@vodia.com.
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
