At Vodia, we’re fanatical about the integration of our industry-standard cloud phone system with the world’s best third-party software and platforms. Since the release of Vodia PBX V70 in March of this year, we’ve announced new apps and integrations, including the Vodia Android app, Vodia iOS app, Jitsi Meet integration, Apple CarPlay support, and support for Cisco phones in the 6800, 7800 and 8800 series and 9800 series. 

We never rest in our search for new integrations that will enable our partners to provide cutting-edge business communications tools to their customers, so we’re extremely pleased to report we now support Grok. 

What is Grok? 

Grok is an AI assistant developed by xAI. It can answer questions, help with writing and coding, search for information, generate images, and support voice conversations. It is available through a browser and mobile apps; developers can use xAI’s APIs to integrate its capabilities into other platforms.

With Grok support, Vodia partners have another AI option for building voice agents on Vodia. They can configure an agent to greet callers, ask whom they need to reach, and transfer the call to the appropriate extension. 

Grok setup in the Vodia PBX

To connect Vodia PBX to Grok, first register a phone number with xAI through its API. Then create a trunk in Vodia PBX, select Grok as the trunk type and enter the registered number as the outbound number. Vodia automatically configures the SIP connection to xAI over TLS. Before you begin, make sure your xAI account has API access and available credits.

You’ll need to log into the xAI Cloud Console and create an API key - you'll use it both for number registration and inside the Voice Agents script. xAI doesn’t provision numbers - you must register a number under origin: "byo_trunk", and xAI matches inbound SIP against it. The number doesn’t need to be dialable on the PSTN — it’s only used between your PBX and xAI — but it must be a well-formed E.164 number, since xAI validates the format. 

Follow the Grok setup guide for Vodia PBX for the complete configuration. 

Grok voice agents and call transfers

Vodia Voice Agents can use Grok’s speech-to-speech API to talk with callers and transfer calls. As with the OpenAI example, the audio (RTP) is established with a SIP call to xAI, while call control and function calls are handled over a WebSocket bound to the same call by the unique call_id xAI delivers in its webhook.

Before using the script, register your phone number with xAI, configure the webhook and SIP authentication, and then set up the generic SIP trunk and dialplan on Vodia.

The Grok Voice Agents call transfer example provides the script and implementation details.

We continue to refine and strengthen V70 so it supports the integrations our users need to build peerless business communication ecosystems. We’ve been at the vanguard of enterprise and SMB telecommunications for a long time, and we intend to remain there, setting the standard for unified communications for businesses of any and every size. For questions about Grok or any other Vodia integrations, contact us at  sales@vodia.com or call +1 (617) 861-3490.