Austrian businesses rely on my Tweak Telekom GmbH, based in Vienna, for the best in Unified Communications. Founded in 2012 and a longtime Vodia partner, my Tweak works with companies throughout Austria to provide them with comprehensive VoIP Unified Communications solutions, including cloud alarm solutions, CTI email, presence status, video, and voice - all from a single source.   

my Tweak recently completed two Vodia installations in Vienna, at Pension Suzanne and at New Business Verlag GmbH.

Pension Suzanne

Run by the Strafinger family, Pension Suzanne, a three-star guesthouse with 28 rooms near the Vienna State Opera, is an homage to fin de siècle Vienna, with period fabrics and furniture throughout the property. Thanks to its proximity to the Opera, the hotel is quite popular and almost always busy.  

Pension Suzanne reached out to my Tweak because the owners wanted to migrate from an analog phone system to a cloud system. Prior to switching to Vodia, the hotel was using an old ISDN Siemens phone system with analog phones in its rooms and wanted to move its telephony to the cloud to modernize its communications, streamline its operations, and improve guest services. 

The deployment had to be completed as quickly as possible so as not to disrupt hotel operations. It was also crucial to replace the Siemens system without having to redo the cabling, as there were only analog connections. 

Simple to install and easy to use, Voda’s industry-standard phone system is the perfect solution for hotels, and the entire project only took one day. Alongside the deployment of the Vodia PBX, my Tweak replaced all of the room telephones with Fanvil H5WB Hotel IP Wi-Fi WLAN phones. Since the installation, Pension Suzanne has seen an increase in staff productivity and greater guest satisfaction, as well as reduced telephony costs. 

New Business Verlag GmbH

New Business Verlag GmbH has been an important Austrian business magazine for more than two decades, with a focus on business, culture, exports, lifestyle, and law. The magazine is a longtime supporter of the Austrian business community. 

New Business Verlag has been a my Tweak customer for many years: the magazine had been using an on–prem snom PBX since 2012 and was looking to upgrade to an up-to-date, feature-rich phone system, and my Tweak recommended Vodia’s best-in-class cloud PBX. my Tweak is now hosting the Vodia PBX for New Business Verlag, which interoperates with their snom phones. The magazine didn’t have to replace its existing hardware to migrate to Vodia. 

Whatever the size of your company and whatever it does, if you’re looking for a unified communications system that improves staff productivity and increases customer satisfaction while reducing your costs and protecting your data, get in touch with us - sales@vodia.com, +1 (617) 861-3490.

About my Tweak

The founders of my Tweak began developing a new fixed-line network specifically tailored to the needs of businesses in 2002. This network is based on the switching and transmission of voice in the form of data packets (VoIP), is extremely flexible, highly efficient, and offers many new services at low cost.

Specifically for telephone systems and new unified communications solutions, my Tweak offers the perfect network foundation! With our comprehensive range of services and business support, we have made a significant infrastructure contribution to the competitiveness of Austria as a business location. Our extensive portfolio ranges from SIP connections and all types of phone and service numbers to complex system networks – even across national borders. In conjunction with our broadband connections, we also offer our Quality for VoIP & Secure Service (traffic shaping, VoIP prioritization, firewall, site networking). For more information, please visit our website. 

About Vodia

Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company operates globally, with offices in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.