Tech

Session Initiation Protocol (SIP) is a signaling protocol used to initiate, maintain and terminate multimedia communication sessions such as voice and video calls over the Internet. It is similar to HTTP but for real-time communications, serving as the backbone for most VoIP (Voice over IP) services. SIP manages these sessions but doesn't handle the media itself. Components of SIP include User Agent Clients (UAC) and User Agent Servers (UAS), which communicate through requests and responses to set up, modify and end sessions. This protocol is widely adopted for its scalability and integration with other protocols, supporting a broad range of communication services.

Announcement

Boston, MA and London, UK — (July 16th, 2020) — UC-Reseller, Voice and Messaging Solutions Distributor and SIP Trunking Provider, and SIP Server Software Developer Vodia Networks today announced a strategic partnership that establishes UC-Reseller as an officially approved SIP Trunk Provider listed within the Vodia PBX. Resellers and MSPs in the UK can now utilize UC-Reseller’s certified SIP Trunking services for voice calls as an integrated and compliant solution.

Webinar

Vodia Networks has recently collaborated with Cisco to provide enhanced telecommunication solutions by integrating Microsoft Teams with Cisco IP phones. This partnership emphasizes the seamless interaction between Vodia's multi-tenant PBX system and Cisco devices, particularly for users leveraging MS Teams for their communication needs. During the webinar, the benefits of this integration were showcased, highlighting how businesses can efficiently manage voice communication across platforms while maintaining robust compatibility with Cisco’s hardware.

Tech

To integrate the Vodia PBX with Microsoft Teams, you need to configure both systems to enable seamless communication. First, set up a domain in the Vodia PBX, create Teams-specific extensions and configure a SIP trunk for Teams. In Microsoft Teams, configure Direct Routing by creating a PSTN gateway for the PBX, enabling users for enterprise voice services and assigning routing policies through PowerShell. This integration allows Teams users to act as extensions on the PBX, enabling features like call groups and voicemail while maintaining SIP phone support for non-Teams users.

Announcement

Boston, MA (March 30th, 2020), Vodia, the award-winning VoIP company and PBX manufacturer is proud to announce its newest integration with the increasingly popular Microsoft Teams collaboration tool. This integration will allow for Vodia extensions and MS Teams extensions to seamlessly communicate with each other. Additionally, MS Teams members can belong to hunt groups or agent groups, along with receiving and making outbound calls all from the Vodia PBX. Employees who have no need to take advantage of utilizing MS Teams can still have a registered SIP phone, making it possible for them to still be called from an MS Teams extension through direct routing. Please visit vodia.com for more information and to learn more about the benefits of taking advantage of this new offering from Vodia.

Announcement

Vodia has released version 65.0 of its PBX software, bringing new features and enhancements to improve performance and user experience. This update focuses on expanding integration capabilities, boosting security and adding more customization options for multi-tenant environments. Notable improvements include better support for Microsoft Teams integration, enhanced voicemail handling and optimizations for mobile applications. Additionally, Vodia continues to refine its user interface and improve system stability, making it easier for administrators to manage and configure PBX features.

Tech

There are many benefits to telecommuting. Telecommuting allows a worker greater freedom regarding his or her work hours and work location. It gives the employee more flexibility to balance work and personal obligations. Often, working from home can make you more productive, because you do not have the distractions of office space. There are also many benefits to employers. Allowing workers to telecommute often makes them more productive, which benefits the company. With virtual communication traffic on the rise, Vodia is positioned to pump out the best and most efficient PBX software in the cloud.

Editorial

Telecommuting with Vodia offers both flexibility and productivity advantages for employees and employers alike. Workers can enjoy freedom in managing their schedules and locations, leading to increased job satisfaction and efficiency, as distractions typical in office environments are reduced. Employers benefit from this rise in productivity, while Vodia's cloud-based PBX software ensures seamless virtual communication. The Vodia softphone, which is compatible with Windows, macOS, iOS, and Android, supports key UC features like call management, chat and presence tracking and chat. Vodia also integrates with major CRM platforms like Microsoft Teams and Zoho, making it a comprehensive solution for remote work.

Editorial

The work from home trend has gained quite a bit of traction over the years. Considering how many companies are going global and employing talent in remote places, it was only a matter of time before this happened. With that said, this trend isn't only gaining traction because of necessity, it's also because of the benefits. 2020 is a tech savvy time to be alive, and provided that companies give their employees the proper tools to do it, working from home can prove to be a catalyst for surprisingly high productivity, compared to working in the office.

Tech

Vodia Networks offers robust voicemail management features for users with any desk phone, cell phone or external phone. Users can customize voicemail settings, including multiple announcement modes and personalized greetings. They can access voicemail remotely and even forward messages to others, with notifications sent via email or cell phone. Features like voicemail PIN management, shared mailbox access and voicemail-to-email attachments ensure flexibility and convenience. Advanced options include sending voicemail without ringing the recipient's extension and direct voicemail transfers, while group mailboxes allow multiple users to access shared messages.

Tech

Setting up the voicemail server on the Vodia PBX system allows administrators to customize features that enhance user experience and security. Key settings include the time before a call is sent to voicemail, the maximum number of voicemails and their duration, and the required PIN length for accessing messages. Administrators can also manage options like direct dialing into mailboxes, offering callers the ability to reach a user’s mobile phone, and enabling the compression of messages to save storage space. Advanced features, such as allowing callback options when extensions are busy, and integrating external voicemail systems, further enhance the functionality of our innovative phone system.

Tech

Vodia PBX can be installed on Windows systems using a downloadable installer package, which creates a Windows service that launches automatically upon startup. For installations, the 64-bit version is recommended for better scalability, particularly if the system supports 64-bit operations and has a larger number of registered phones. Links to download the 32-bit or 64-bit version of Vodia PBX are provided, with an option to upgrade to version 63.0 available through the PBX GUI post-installation.