Announcement

A streamlined integration connects the Vodia PBX with the ElevenLabs Voice AI Platform using a lightweight IVR JavaScript script and native SIP REFER for call transfers. Audio and call control are handled entirely through standard SIP signaling, while all conversational logic, prompts, voice selection, and routing rules are configured in the ElevenLabs dashboard. This approach removes the need for webhooks or WebSocket connections and keeps the PBX side intentionally minimal, making the deployment clean and production-ready.

Editorial

Multi-tenant architecture allows MSPs to manage multiple customers efficiently on a single, secure PBX while maintaining strict tenant isolation. By sharing infrastructure, MSPs can reduce operational costs, apply updates and security patches centrally, scale customers on demand, and onboard faster without increasing complexity. As cloud and SaaS models continue to dominate, a well-designed multi-tenant phone system provides the control, flexibility, and reliability MSPs need to support growth, evolving requirements, and modern communications workloads.

Editorial

A flexible, cloud-neutral PBX built for real-world deployments in 2026, Vodia supports MSPs, enterprises, and service providers with an open, SIP-compliant platform designed for scale. With Vodia PBX version 70 arriving in Q1 2026, the platform brings multi-tenant hosting, reuse of existing IP phones through centralized provisioning, built-in WebRTC softphones, transparent licensing, and partner-driven support, giving organizations full control over modern business telephony without lock-in or hidden costs.