Why Multi-Tenant Still Matters for MSPs
Multi-tenant architecture allows MSPs to manage multiple customers efficiently on a single, secure PBX while maintaining strict tenant isolation. By sharing infrastructure, MSPs can reduce operational costs, apply updates and security patches centrally, scale customers on demand, and onboard faster without increasing complexity. As cloud and SaaS models continue to dominate, a well-designed multi-tenant phone system provides the control, flexibility, and reliability MSPs need to support growth, evolving requirements, and modern communications workloads.




