Vodia Now Integrates with Microsoft Teams Presence
Published on:
August 25, 2025
Vodia PBX now supports Microsoft Teams Presence, building on its Teams Direct Routing certification and Dynamics 365 integration. Using Graph API from version 69.5.13, a user’s Vodia extension is automatically set to Do Not Disturb when they are on a Teams call. Presence status such as Available, Away, Busy, In a Meeting, or Presenting is matched via the Teams user’s principal username or email, allowing VoIP phones and web portals to show real-time status across devices. This integration connects Teams with a full-featured SIP-compliant PBX, enabling organizations to unify communications, streamline workflows, and support both cloud and on-premise telephony solutions.
Following our Teams certification and the recent announcement of our integration with Microsoft Dynamics 365, we are pleased to announce the integration of the Vodia phone system with Microsoft Teams Presence, the next step in our ongoing support for Microsoft platforms.
Microsoft Teams Presence
Within Teams and throughout Microsoft 365, Presence is a core component of each user’s profile. Presence indicates the current availability of the user and indicates the user’s status to other Teams users, enabling all users to see each other’s status in “nearly” real time. User status is based on activity, which is available to other Teams users and on Outlook calendars:
Available
Away
Be right back
Busy
Do not disturb
In a call
In a meeting
Offline
Presenting
The Vodia Integration with Microsoft Teams Presence
Vodia now supports integration with Microsoft Teams presence using Graph API (from version 69.5.13). When a Teams user is on a call, the extension is automatically set to DND. The Teams user’s principal username or email address is used to match against the extension's email address - this allows VoIP phones (using BLF) or a web portal to monitor the status of Teams extensions, as they will show as DND (the extension email address must match the principal username in Microsoft Teams/Office 365).
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company has headquarters in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
Missing a call is never just a minor slip for SMBs. It can mean losing a customer for good. In today’s competitive landscape, businesses cannot afford missed opportunities. While legacy phone systems often lead to frustration and inefficiency, modern cloud solutions like Vodia PBX make it easy to stay connected anytime and anywhere. With AI powered features such as intelligent call routing, real time transcription and 24/7 availability, your customers will always reach the right person. Vodia gives SMBs enterprise grade communication without the enterprise price tag so you can protect revenue, strengthen customer trust and grow confidently.
The Vodia Enhanced Analytics Dashboard empowers call centers and enterprises to transform raw call data into clear, actionable intelligence. With real-time and historical metrics on agent performance, call volumes, abandonment rates, wait times, and routing efficiency, it delivers a complete view of communication activity across locations. These insights help identify peak traffic periods, uncover CX gaps, optimize staffing strategies, and improve service quality. By reducing missed and abandoned calls, organizations can deliver faster, more consistent support and strengthen customer loyalty.
Vodia PBX strengthens security with passkeys, giving users and administrators a secure, passwordless login method that eliminates many vulnerabilities tied to traditional credentials. Passkeys use public key cryptography, storing the private key on the user’s device and the public key on the server, making them resistant to phishing and credential theft. By reducing reliance on passwords, Vodia minimizes the attack surface in cloud environments and makes authentication simpler and more secure, while ensuring a smoother, faster login experience for all users.
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