In 2024, we announced the Vodia PBX has been awarded Microsoft Teams Direct Routing certification for our Session Border Controller (SBC). This certification enables Teams clients to serve as communication endpoints, combining the immense feature set of our industry-standard phone system with a seamless connection to public telephone networks (PSTN). Teams doesn’t support analog devices, and it doesn’t support some VoIP phones, so the integration of our SBC with Teams enables the connection of these devices with the Vodia PBX. 

Following our Teams certification and the recent announcement of our integration with Microsoft Dynamics 365, we are pleased to announce the integration of the Vodia phone system with Microsoft Teams Presence, the next step in our ongoing support for Microsoft platforms. 

Microsoft Teams Presence

Within Teams and throughout Microsoft 365, Presence is a core component of each user’s profile. Presence indicates the current availability of the user and indicates the user’s status to other Teams users, enabling all users to see each other’s status in “nearly” real time. User status is based on activity, which is available to other Teams users and on Outlook calendars: 

• Available
• Away
• Be right back
• Busy
• Do not disturb
• In a call
• In a meeting
• Offline
• Presenting

The Vodia Integration with Microsoft Teams Presence

Vodia now supports integration with Microsoft Teams presence using Graph API (from version 69.5.13). When a Teams user is on a call, the extension is automatically set to DND. The Teams user’s principal username or email address is used to match against the extension's email address - this allows VoIP phones (using BLF) or a web portal to monitor the status of Teams extensions, as they will show as DND (the extension email address must match the principal username in Microsoft Teams/Office 365).

Documentation is available here. 

Integrating with the World’s Best Business Software

At Vodia, we’re on a mission to integrate with the world’s best business software - and with the best devices. If your organization is using Teams, billing software, CRMs, or industry-specific platforms, including cruising, healthcare, and hotels, you should make Vodia the foundation of your communication ecosystem. Get in touch with us at sales@vodia.com or call +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe).

About Vodia

Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company has headquarters in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.