Vodia Now Integrates with Microsoft Teams Presence
Published on:
August 25, 2025
Vodia PBX now supports Microsoft Teams Presence, building on its Teams Direct Routing certification and Dynamics 365 integration. Using Graph API from version 69.5.13, a user’s Vodia extension is automatically set to Do Not Disturb when they are on a Teams call. Presence status such as Available, Away, Busy, In a Meeting, or Presenting is matched via the Teams user’s principal username or email, allowing VoIP phones and web portals to show real-time status across devices. This integration connects Teams with a full-featured SIP-compliant PBX, enabling organizations to unify communications, streamline workflows, and support both cloud and on-premise telephony solutions.
Following our Teams certification and the recent announcement of our integration with Microsoft Dynamics 365, we are pleased to announce the integration of the Vodia phone system with Microsoft Teams Presence, the next step in our ongoing support for Microsoft platforms.
Microsoft Teams Presence
Within Teams and throughout Microsoft 365, Presence is a core component of each user’s profile. Presence indicates the current availability of the user and indicates the user’s status to other Teams users, enabling all users to see each other’s status in “nearly” real time. User status is based on activity, which is available to other Teams users and on Outlook calendars:
Available
Away
Be right back
Busy
Do not disturb
In a call
In a meeting
Offline
Presenting
The Vodia Integration with Microsoft Teams Presence
Vodia now supports integration with Microsoft Teams presence using Graph API (from version 69.5.13). When a Teams user is on a call, the extension is automatically set to DND. The Teams user’s principal username or email address is used to match against the extension's email address - this allows VoIP phones (using BLF) or a web portal to monitor the status of Teams extensions, as they will show as DND (the extension email address must match the principal username in Microsoft Teams/Office 365).
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company has headquarters in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.
JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.
Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.