Vodia Now Integrates with Microsoft Teams Presence
Published on:
August 25, 2025
Vodia PBX now supports Microsoft Teams Presence, building on its Teams Direct Routing certification and Dynamics 365 integration. Using Graph API from version 69.5.13, a user’s Vodia extension is automatically set to Do Not Disturb when they are on a Teams call. Presence status such as Available, Away, Busy, In a Meeting, or Presenting is matched via the Teams user’s principal username or email, allowing VoIP phones and web portals to show real-time status across devices. This integration connects Teams with a full-featured SIP-compliant PBX, enabling organizations to unify communications, streamline workflows, and support both cloud and on-premise telephony solutions.
Following our Teams certification and the recent announcement of our integration with Microsoft Dynamics 365, we are pleased to announce the integration of the Vodia phone system with Microsoft Teams Presence, the next step in our ongoing support for Microsoft platforms.
Microsoft Teams Presence
Within Teams and throughout Microsoft 365, Presence is a core component of each user’s profile. Presence indicates the current availability of the user and indicates the user’s status to other Teams users, enabling all users to see each other’s status in “nearly” real time. User status is based on activity, which is available to other Teams users and on Outlook calendars:
Available
Away
Be right back
Busy
Do not disturb
In a call
In a meeting
Offline
Presenting
The Vodia Integration with Microsoft Teams Presence
Vodia now supports integration with Microsoft Teams presence using Graph API (from version 69.5.13). When a Teams user is on a call, the extension is automatically set to DND. The Teams user’s principal username or email address is used to match against the extension's email address - this allows VoIP phones (using BLF) or a web portal to monitor the status of Teams extensions, as they will show as DND (the extension email address must match the principal username in Microsoft Teams/Office 365).
Vodia Networks, Inc. provides B2B cloud communications solutions for enterprises, contact centers, and service providers. Its PBX software offers a broad range of business telephony features for on-premise and cloud deployments on Windows, Linux, and Mac. Fully SIP-compliant, Vodia integrates with numerous SIP devices and trunking providers for flexible telephony. Its multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations. Vodia empowers partners and users with world-class cloud PBX and personalized support to ensure success. The company has headquarters in Boston, USA, and Berlin, Germany. Visit Vodia on LinkedIn, X, and YouTube.
The Vodia PBX now integrates with Jitsi Meet, bringing secure, self-hosted video conferencing directly into the web portal. Users can launch meetings with a single click, while built-in features like JWT-based authentication, automatic room creation tied to extensions, and controlled guest access ensure a seamless and secure experience. By combining voice and video within one system, businesses and service providers gain greater control over their communication environment, reduce reliance on external platforms, and scale more efficiently.
The Vodia PBX now integrates with efficy CRM, enabling organizations to connect their phone system directly with their customer relationship management platform. Incoming and outgoing calls can automatically identify contacts, display caller information in real time, and provide direct access to contact records within the CRM. By combining telephony with customer data, the integration helps teams respond more efficiently, log interactions automatically, and maintain accurate customer information within their existing workflows.
Outbound AI Voice Agents in Vodia Version 70 enable automated voice outreach powered by OpenAI’s Realtime API. Organizations can schedule campaigns, trigger AI-driven calls through simple API requests, and manage conversations that confirm appointments, update customers, or collect feedback. With dedicated voice agent extensions, dynamic variables, custom tools, and webhook integration, the system supports scalable, intelligent call workflows while maintaining consistent customer communication.
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