TORONTO - 13 May, 2025 – Real Telecom, a provider of Vodia PBX Business Voice Communication Services, and CallSmart, a leading provider of AI-driven communication solutions to the healthcare industry, today announced the integration of the Vodia PBX with the CallSmart solution.
The deployment of the Vodia PBX Business Voice Solution within the CallSmart solution delivers integrated, cost-effective, and feature-rich communication tools tailored for modern dental and healthcare practices.
CallSmart AI technology captures missed calls and engages patients via SMS, alerting staff to critical follow-ups with new and existing patients; CallSmart also responds to common inquiries, ensuring efficient patient management.
The partnership between Real Telecom and CallSmart bridges technology and affordability, helping clinics boost patient engagement, reduce missed appointments, and modernize their communication ecosystems.
“I’m a long-time Vodia partner,” said Rashid Jamalalldeen, founder of Real Telecom, “and the Vodia PBX Business Voice Solution deployed within the CallSmart platform is the perfect package. The Vodia PBX is easy to install and simple to use – it gives dental and healthcare practices using CallSmart comprehensive call center functionality and data security. It’s also HIPAA compliant for U.S. customers.”
About Real Telecom
Real Telecommunication Corporation (Real Telecom) was founded by owner and CEO Rashid Jamalalldeen in 2005 in Burlington, Canada (southwest of Toronto) to develop telecommunication products and services that enable people to communicate virtually anywhere. The company’s mission is to help its customers focus on operations while providing high-quality, reliable, and flexible business voice communication (BVC) service.
Mr. Jamalalldeen has nearly 40 years’ experience in the telecommunication industry. Prior to founding Real Telecom he served as a C-level executive at a number of industry stalwarts, including AT&T. Throughout his career, Rashid has followed his vision to make it so people can communicate “from anywhere to anywhere.” To this end he has developed products, solutions, and profitable companies in Europe, the Far East, the Middle East, and North America.
About CallSmart
Founded in Toronto, CA, CallSmart helps clinics turn missed calls into revenue. Using AI-powered SMS conversations, CallSmart captures patient intent after a missed call and guides them toward booking, rescheduling, or resolving questions — automatically. It seamlessly integrates with your clinic and works across all healthcare verticals, including dental, optometry, and medical practices. CallSmart also partners with corporations, including DSOs, helping clinics recover up to $5,000 per month in missed revenue through intelligent follow-up and engagement. For more information, please visit callsmartai.ca.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
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