Tech

Vodia's multi-tenant Cloud PBX is a robust solution designed for Managed Service Providers (MSPs) seeking scalable and efficient voice management. This platform allows MSPs and ITSPs to manage multiple customer domains from a single PBX instance, offering features such as extensions, hunt groups, DID management and high-level voice encryption. Additionally, Vodia supports a range of SIP trunk providers and devices, ensuring flexibility in communication. With no upfront costs and free onboarding through our training program, we deliver a straightforward and effective experience for partners looking to enhance their telecom offerings.

Announcement

Vodia is excited to announce the release of PBX Version 63.0! In this release, we’ve made updates and changes to increase the security of sensitive data; we've updated call recording features, trunk DNS lookup processes, software update processes, and more. We’ve also added features that enable you to stream recordings, enact a routine nighttime reboot of your phones and transcode voicemail messages into MP3 format. We've updated and improved graphs, and we fixed a few bugs. And we've added support for the easy setup of ZoiPer softphones.

Tech

Vodia PBX now enables users to schedule reports beyond daily intervals - the PBX now supports weekly, monthly, and quarterly options. Reports can be combined, such as “0:00/week 0:00/month,” to send both weekly and monthly reports at midnight. Caution is necessary, however, when scheduling quarterly reports on busy systems (due to performance concerns). The web interface now offers period selection for reports, such as the current or previous day, week, or month. While this simplifies report generation, large systems should be mindful of potential slowdowns when accessing large amounts of data. The "Try" button continues to generate daily reports.

Tech

This article explains how to configure a SIP trunk with VoIP.ms on the Vodia PBX, starting with ensuring your system is properly set up with NAT, firewall checks, and correct SIP settings. After configuring your VoIP.ms account, including setting the device type and dialing mode, you'll gather necessary details like the username, password, DID numbers, and registrar server. In the Vodia PBX, create a new SIP trunk and input the VoIP.ms settings such as registrar, username, and password. You'll then configure how incoming calls are routed, either based on the Request-URI or directing them to a specific account. Once completed, save the settings and the trunk will register automatically (with the dial plan generated for you).

Tech

Provisioning a Yealink phone with the Vodia PBX involves resetting the device, logging in through the phone’s web interface and linking it to the PBX using its MAC address. Once reset, retrieve the phone’s IP and enter it in a browser to access the login interface. Register the MAC address with the desired extension on the Vodia PBX, then enter the PBX server URL in the phone's “Auto Provisioning” settings. Confirming and initiating this auto-provision process connects the phone to the PBX, allowing it to register and be ready for use within minutes.

Tech

This article explains how to provision Yealink phones with Vodia’s zero-touch plug-and-play using LAN provisioning. Vodia supports a range of Yealink models, including the T21P, T46G, W60P, and more. Once the phone is reset to factory settings, the Vodia PBX automatically detects the device on the network and displays key information such as MAC address and model. After selecting an extension, the phone registers with the system, making it ready for use. This simple process ensures quick integration of Yealink phones into the Vodia PBX, enabling a hassle-free setup with minimal configuration.

Tech

This guide provides a comprehensive overview of configuring the Vodia phone system with Telnyx phone service using Registration. It begins with setting up a Telnyx account, including purchasing a phone number and creating a connection with secure credentials. Once the connection is established, the guide walks you through provisioning your number and assigning it to the created connection. The outbound profile setup enables outbound calling via Telnyx, and Vodia PBX integration is simplified with automatic dial plans. Additionally, we cover routing incoming calls to specific extensions or external URLs, along with managing multiple DIDs through Vodia DID management.

Editorial

This article highlights the growing concern of IT security, especially when it comes to IP-PBX systems. While businesses often secure their IT infrastructure, their IP telephony networks are frequently vulnerable to attacks. Hackers can gain access by exploiting weak passwords, sometimes using brute force to guess the correct one. Once inside, they can disrupt the system, racking up high call charges or secretly recording conversations. To secure IP-PBX systems, businesses need to take preventive measures, such as enforcing strong passwords and monitoring for unauthorized access.

Editorial

In the world of telephone systems, deciding on extra features involves careful consideration. Many systems share similar features, with users often utilizing less than 50 percent. For example, call recording aids in monitoring and dispute resolution. ACD/Call Center functionality benefits businesses routing calls to groups. Some features cater to specific industries, like 'find me follow me' for diverse call routing. In telecom, it's not just about features winning deals but applications winning customers.

Announcement

We are excited about this! 888VoIP is the leading distributor for VoIP in the United States. The 888 networks reaches out to practically every IT professional that works with VoIP. 888 VoIP has helped many VoIP companies to become major industry players through their dedicated service and loyalty.

Tech

Vodia PBX offers seamless integration with Zoho CRM, enabling businesses to efficiently manage call data. This integration allows for the automatic logging of both inbound and outbound calls in Zoho CRM, providing essential information like call start time, duration, contact names, and associated accounts. Agents receive convenient pop-up notifications for incoming calls and call completion, giving them the flexibility to enter call details in real-time or at a later point. For comprehensive guidance on this integration, businesses can access the full documentation provided by Vodia.

Tech

The method detailed in the post explains how to efficiently run multiple PBX instances on a single server with multiple CPU cores. By following the steps described, businesses can significantly reduce hosting costs while maintaining excellent server performance. The approach involves installing the first PBX instance, copying necessary files for additional instances, assigning separate IP addresses, and setting up startup scripts for each instance's control. The post also discusses fine-tuning for optimal performance and mentions alternative approaches such as containerization and virtualization in similar setups.