Tech

Configuring your firewall for remote users

Published on:

February 6, 2020

Configuring your firewall for remote users is essential for enabling VoIP communications through the Vodia PBX. This setup requires allowing specific TCP and UDP ports, including 5060 and 5061 for SIP signaling, UDP ports 49152 to 64512 for RTP and TCP ports 80 and 443 for web access. Additionally, setting the appropriate IP routing entries ensures both internal and remote phones can communicate effectively, utilizing a netmask that accommodates local network traffic while allowing access from external sources. This dual configuration allows for seamless call management across different network environments.

A firewall controls the incoming and outgoing network traffic based on an applied rule set and establishes a barrier between a trusted, secure LAN and/or WAN network(s) and the internet (neither secure nor trusted).

Vodia Networks recommends a LAN architecture where the voice traffic bypasses the firewall:

LAN Achritecture

If a firewall feature is configured, it must allow the following ports to pass (if you want to connect remote users to the PBX then you will need to configure the Vodia SBC settings):

  • Allow TCP/UDP ports 5060, 5061 (for SIP)
  • Allow UDP ports 49152–64512(for RTP)1
  • Allow UDP port 123 (for NTP)
  • Allow TCP port 80 (for HTTP)
  • Allow TCP port 443 (for HTTPS)

Vodia PBX SBC

Vodia SBC - SIP Settings

In order to make the PBX show the public IP address, you need an entry that matches "every other IP address". In other words, the netmask must be 0.0.0.0 (for example, "0.0.0.0/0.0.0.0/123.124.125.126"). The problem is it will block all calls on the private network, so there is also a necessary rule for the private network.

Example: Let's say the PBX is running on 192.168.1.2 address, the netmask is 255.255.0.0 and the internal SIP phones have 192.168.x.x addresses. So the first part of the entry will be "192.168.0.0/255.255.0.0/192.168.1.2". This part will take care of the internal phones. Now, if the phone and PBX have to talk to remote phones and servers, then you have added another part to the "IP Routing List". Consider the public IP address is 123.124.125.126 (this the IP address provided/assigned by the internet service provider). You can check the public IP using http://whatismyip.com/), then you will have "0.0.0.0/0.0.0.0/123.124.125.126" as the other part of the entry.

Putting it all together, an entry of "192.168.0.0/255.255.0.0/192.168.1.2 0.0.0.0/0.0.0.0/123.124.125.126" will make the PBX serve both internal and remote phones.

In this example, the PBX would not look at the routing presented by the operating system.

Latest Articles

View All

The World of Vodia: One Extension, Every Way You Work

Your Vodia extension is no longer tied to a single device or location. Native iOS and Android apps, the browser-based User Portal, PWA support, Vodia Hub and click-to-dial extensions provide different ways to connect with the same Vodia PBX. Make and receive business calls from your smartphone, manage communication from your browser, control calls from the Windows desktop or dial numbers directly from the applications and webpages you already use. Wherever work takes place, Vodia provides an experience designed for the device and workflow at hand.

August 20, 2026

From Check-In to Check-Out: Two Years of the Vodia-Cloudbeds Integration

The Vodia-Cloudbeds integration connects hotel communications with essential property-management workflows. From check-in to check-out, it automatically enables and personalizes room extensions, applies guest calling permissions, posts eligible call charges to Cloudbeds and resets extension data after each stay. Two years on, the integration continues Vodia’s long-standing work in hospitality, helping hotel teams reduce manual administration, protect guest information and keep telephone services synchronized with their daily operations.

August 18, 2026

The Vodia-Jitsi Meet Integration: Some Thoughts on Content Privacy

The Vodia integration with Jitsi Meet brings secure, self-hosted video conferencing directly into the Vodia PBX web portal. Users can launch meetings with a single click, while organizations maintain control over their infrastructure, meeting content and access. With JWT-based authentication, automatic room creation tied to extensions and controlled guest access, the integration offers a private, scalable alternative to conventional hosted video conferencing platforms while bringing voice and video together in one communications environment.

August 13, 2026