Tech

How the Vodia PBX is a catalyst for helping people all over the world telecommute to work

There are many benefits to telecommuting. Telecommuting allows a worker greater freedom regarding his or her work hours and work location. It gives the employee more flexibility to balance work and personal obligations. Often, working from home can make you more productive, because you do not have the distractions of office space. There are also many benefits to employers. Allowing workers to telecommute often makes them more productive, which benefits the company. With virtual communication traffic on the rise, Vodia is positioned to pump out the best and most efficient PBX software in the cloud.

There are many benefits to telecommuting. Telecommuting allows a worker greater freedom regarding his or her work hours and work location. It gives the employee more flexibility to balance work and personal obligations. Often, working from home can make you more productive, because you do not have the distractions of office space. There are also many benefits to employers. Allowing workers to telecommute often makes them more productive, which benefits the company.  With virtual communication traffic on the rise, Vodia is positioned to pump out the best and most efficient PBX software in the cloud.

remote_user

Vodia unified communication

The Vodia Softphone supports all the features,a desktop phone can handle.

Available using Microsoft Windows, macOS, iOS, and Android,

       UC Features

  • Receive and make calls
  • Hold calls
  • Mute Calls
  • Park Calls
  • Check user presence
  • Agent group Analytics
  • Chat and SMS
  • Desktop and Cell Phone simultaneous ring
  • Remote users can use their smartphones to make calls using the Disa Feature
  • Install the Vodia App or the Desktop VoIP client on Windows
  • Hunt group: Incoming calls will be distributed  by stages to a group of local or remote users
  • Agent group: Incoming calls will be distributed systematically to a group of local or remote users
acd

Vodia Windows Softphone

Download the Vodia softphone for your Windows machine, The VSC will use the laptop mic and speaker when making an outbound call or receiving an inbound call notification. You can also use a USB headset or Bluetooth device. You can monitor your colleague’s presence if they’re on a call or unavailable, you can also chat with your peers if they’re on a call. Download the Vodia Windows softphone.

window

Follow me find me

The Vodia Phone system follows your workforce where they go, by using the cell phone as a point of communication, your users can receive incoming company calls, transfer, hold, conference a call as well as making an outbound call, by calling into the phone system main number. Users will receive instructions from the phone system when he/she calls the company’s main number. Caller ID can vary as the domain administrator can program the phone system to use the user’s caller ID “ANI” or the company’s main phone number. To learn more about our DISA feature visit us at https://doc.vodia.com/cellphone

Cell Overview Features

  • Receive company calls with caller ID
  • Call in to listen to voicemail
  • Place an outbound call
  • Join a calling campaign by using the callback list
  • Receive a call back from the phone system to make outbound calls.

Remote Desktop phones

desktop phone

Vodia already supports all the major SIP desktop manufacturers today. Remote workers can easily power on their desktop device and plug in the CAT5 internet wire, to connect to the internet so the phone can program itself to the phone system.

To learn more about our support SIP desktop phone, visit us at https://portal.vodia.com/en/phones

rps

For more information on how to provision a SIP desktop phone with the Vodia PBX phone system visit us at https://doc.vodia.com/

CRM integration

crm_1

If you’re already using a CRM software for your company, Vodia can pair up with the following CRM systems today.

Installing the Vodia PBX phone system

phone_system

Need a Vodia PBX? Receive a free Vodia license when you signup Free Trial.

Latest Articles

View All

Configuring Skyetel SMS with the Vodia Phone System

SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.

March 9, 2022

Rashid Jamalalldeen of Real Telecom Talks about Why The Vodia Phone System Works for Him

Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.

March 9, 2022

VODIA AND HEXIS CONSULTING ANNOUNCE PARTNERSHIP

“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”

March 9, 2022