To enable global SMS sending and receiving with Telnyx Version 1 on Vodia PBX, first create a Telnyx account and purchase an SMS number. Then, navigate to the messaging section to set up a profile, specifying the callback URL for incoming messages and selecting API Version 1. Copy your API token from Telnyx, then go to Vodia PBX admin settings to choose Telnyx as your SMS provider and enter your credentials. Each user can customize their SMS ANI in their extension settings, allowing for seamless messaging via the user portal. Be sure to keep your Vodia PBX updated for the best performance.
Under Inbound Settings "Send a Webhook to this URL". Enter your http://PBXname.com/recvsms
API Token
You will need your API Token for the Vodia PBX
Copy API V1 Profile secret
Vodia Messaging
Navigate to your Admin --- Messaging and Notification
Under Text Messaging
Choose Telnyx as the provider
Enter your Token from the profile secret
Important: Enter your Telnyx phone number in the following fomat: +16178889685
User SMS ANI
Each user can have their own SMS ANI. You can set this up under the extension general settings. The number will be present when sending n SMS via the user portal.
Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!
Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
.svg)
