Vodia’s new SMS Management feature centralizes all customer SMS provider connections under SIP Trunks for each tenant. It allows you to easily add supported providers and manage SMS numbers with custom settings like name, number, provider and message routing. Policies can be created for opt-in/opt-out messaging, welcome messages, message retention and conversation management with keywords. Additionally, menu selections offer customizable options for customers, such as providing information or directing them to URLs. This enhances SMS management by streamlining provider setup and message handling for better customer interaction.
Under Numbers, you can specify the SMS number for the user to check the values below:
Name: Name with customer or group name
Number: Add the SMS DID
Policy: If no policy has been created, choose "none"
Provider: Choose your provider
URL prefix: This prefix can be unique for each number: set the prefix you want in the provider portal and use that prefix when you assign the SMS number
Source: Souce can come to the assigned extension
Destination: Destination messages can be sent to any other extension or to the same extension
Policies
You can create policies for your SMS messages: check below for what each policy can be used
Names Policy: Name the Policy
Opt-in or opt-out: Choose what kind of policy this will be "opt-in or out"
Welcome message: Write a welcome message for the customer
Resend welcome message after: choose the number of days for the duration of the message
Keyword for stopping conversation: Choose a keyword - for example "Stop"
Keyword for resuming conversation: Create a message if the user would like to continue
Duration for keeping messages: Choose the number of days Vodia will keep the messages
Allow only text messages: Turn on or off to only allow texting
Menu selection
In this section, you can create a set of destinations for the customer under the first box with a name for the menu, which can be anything, and then the message box. Themessage box can contain information about a product - you can include a URL for the customer to explore and provide a list of actions from which they can choose.
Vodia Sales Engineer Eric Altman will attend HITEC North America 2026 in San Antonio, Texas, where he will discuss V70, the latest version of the Vodia PBX, and its applications for the hospitality industry. Vodia will showcase its AI-driven communications capabilities, hospitality-focused PBX features, integrations with leading property management systems and hotel phones, and solutions designed to help hotels improve guest experiences, streamline operations, and support modern communication requirements.
Modern business communication rarely happens within a single office or PBX environment. With V70 of the Vodia PBX, organizations and service providers can now share presence information between tenants and across separate PBX systems. External Presence Sharing extends BLF visibility beyond a single deployment, helping distributed teams maintain awareness of user availability across locations, departments, and communication environments while supporting more connected and flexible business communications.
V70.2 introduces more flexible licensing for multi-tenant PBX deployments by allowing service providers to assign prepaid licenses directly to tenants within a postpaid environment. Once assigned, the tenant uses the prepaid license independently, and the underlying postpaid license no longer counts that tenant. This gives MSPs and hosted PBX providers more flexibility in how they structure customer licensing while continuing to operate tenants on shared infrastructure, reducing operating costs and simplifying large-scale multi-tenant deployments.
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