Announcement

Version 5.0.1 is Out

Published on:

December 11, 2012

This article discusses the release of version 5.0.1 of the snom ONE PBX, highlighting fixes and improvements made following the 5.0.0 release. Users who installed version 5.0.0 can now easily upgrade through the web interface by inputting a simple XML link. One of the major issues with 5.0.0 was a JavaScript error preventing administrators from changing PINs for extensions, especially when Microsoft Lync was not enabled. This article also addresses the template error for fax messages, which had been left empty in the build process. Additionally, improvements were made to the Microsoft Lync presence update, with a more efficient DNS lookup for easier setup. Although snom ONE is working on integrating Office 365 Lync presence features, this will probably be included in the upcoming version 5.1.

Nobody wants to install a version that has a lot of zeros at the end. So we didn't lose time coming up with version 5.0.1. For those who installed version 5.0.0, it's an excellent opportunity to try the upgrade via the web interface. No matter what OS you're using, you can just put the http://snomone.com/downloads/snomONE/version-5.0.1.xml link into the software upgrade field in the PBX, let it work, then schedule a reboot.

After we released 5.0.0, we soon found out if you don’t have the Microsoft Lync enabled the administrator can't change the PIN for extensions. This was caused by a JavaScript error on the browser, but because there was no notification it could drive admins crazy if they tried over and over again to change the PIN and never got to their mailboxes. That PINs are not encrypted on the file system (a feature introduced in 4.5) wasn’t making life easier, either — all you could see was some spaghetti in the XML on the file system.

Another problem was the template for the FAX message was actually empty - it was simply forgotten in the build process. For those who had problems getting fax to mail working, yes, this explains it.

We also had the opportunity to get more exposure with another feature, the Microsoft Lync presence update. While it was possible to get it working in 5.0.0, we made a small but important change to the DNS lookup procedure. Microsoft Lync wants to see _sip._tls prefixes as well, and if they are present it makes the setup a lot easier. We have made a page, http://wiki.snomone.com/index.php?title=How_to_use_lynchosted.com - you can see in this example how to set it up.

We have started to use Office 365 internally, and you can imagine we also planned to publish our extension presence state into the cloud. We had to find out that Lync in 365 works slightly differently, however, than Lync on customer premises. We will have to add some more code into the PBX to make it possible to use the 365 presence features. It's more than a small patch, and it might be version 5.1 that will make it possible to use Office 365 Lync with snomONE. Don't worry, we're reminded of this feature every day while we're working.

Apart from that, the feedback from customers who upgraded to 5 was generally good. Most complaints were about the hectic changes in the license model (which is understandable), but it seems the product itself - and even the activation process - is in good shape. We have a few smaller things in the pipeline for 5.0.2, and some changes for 4.5. I expect the next minor release in a few weeks. Those who like to stay "up to the latest" are welcome to upgrade their systems.

Latest Articles

View All

Why Browser Calling is the Future of Business Communication

Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.

August 13, 2025

Building Intelligent Voice Response Systems with Vodia's JavaScript IVR

JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.

August 11, 2025

Get The Support You Need Easily Through The Vodia Help Center On Jira

Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.

August 7, 2025