The Vodia PBX is Now Certified for Microsoft Teams: The Technology Reseller News Podcast
Published on:
December 12, 2024
Vodia Networks announced the certification of its PBX for Microsoft Teams, enabling seamless integration that removes the need for an external Session Border Controller (SBC). This simplifies connections between Teams and VoIP devices, reducing complexity and costs while enhancing reliability. Highlighting the milestone on the Technology Reseller News Podcast, Vodia CEO Dr. Christian Stredicke shared how the certification expands opportunities in sectors like hospitality, education, and manufacturing, while giving Teams users access to advanced PBX features such as auto attendants and call routing.
Teams gives enterprises and SMBs an unparalleled suite of features for video communication and collaboration: using the Vodia PBX with Teams eliminates the need for an external Session Border Controller (SBC) between Teams and VoIP devices, improving reliability while reducing complexity and expense. The certification gives Teams users access to a full suite of robust PBX features, such as auto attendants, call routing, voicemail and more while providing secure voice services of the highest quality.
Further along in the podcast, Mr. Green and Dr. Stredicke discuss the robust functionalities the combination of the Vodia PBX with Teams brings to hospitality and to the public sector, including schools, and manufacturing.
Dr. Stredicke also mentions Microsoft’s ongoing market dominance, and how it’s important for Vodia to “bring something” to the ecosystem. “We’re making new things possible,” he says. “The certification gives you assurance this will actually work.”
Want to find out more about the Microsoft certification of our industry-leading PBX? Please get in touch with us, sales@vodia.com.
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!
Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
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