The integration of snom SIP desktop phones with the Vodia PBX allows for secure and efficient provisioning, utilizing protocols such as TLS for encryption and SRTP for secure voice communications. The system supports multiple provisioning methods, including automatic LAN detection, which facilitates easy pairing of devices within the same network, and manual provisioning for specific configurations. This seamless integration enhances the user experience by ensuring quick setup and reliable connections while taking advantage of Vodia's extensive features. For more details, you can refer to Vodia's official documentation.
In this blog, we will show how to successfully plug and play your snom sip desktop phone with the Vodia PBX and take advantage of our unique integration with the phones.
By default, the snom desktop phones provision with TLS protocol - this creates a secure connection and can access the SRTP function on the phone.
We will be covering the following topics:
Automatic LAN provisioning
Option 66
Manual Provisioning
SRAPS Provisioning
Buttons
Prerequisite
The Provision Parameters are found in the Domain level under Settings, General settings. The setting is used to provision the user/password for all the desktop phones provisioned by the Vodia PBX.
Authentication user: Default user is admin.
Authentication password: used for the Web GUI password that will be set on the sip phone after provisioning.
Authentication PIN: is used for the Web GUI PIN that will be set on the phone after provisioning.
Note: The snom phone model's GUI has two-level access.
User mode (where the Authentication password will be used)
Admin mode (where the Authentication PIN will be used)
Automatic LAN provisioning
The Vodia IP PBX has the ability to detect devices on the LAN - this is a crucial feature if you have a deployment with many phones on the same LAN as the PBX. With LAN detection you will be able to pair up an extension to a specific snom device. To start, we will need to do the following:
To provision, a snom phone on the LAN, simply reset the phone to factory default
Power off the device.
Press and hold the “#” key and power on the device.
Keep holding the “#” button until the message “Rescue Mode” appears.
Select the 1st option “Settings reset”, by pressing the number “1” on the phone.
After a restart, your phone will be successfully reset.
At the administrator level, navigate to Phones, Lan Devices. On this page, you will be able to see all the phones on your LAN, and you will be able to pair up your desktop phones by clicking on the Setup button. Choose a domain and a SIP account to start the provisioning process.
DHCP Option 66
Reset the snom phone device to factory default and add your Vodia cloud PBX IP or FQDN in your router settings under Option 66 - example (http://voice.pbxnvoip.com)
Next, you will need to assign the Phone's MAC address to an extension on the VodiaPBX. To do this, navigate to the extension page and choose an extension to which you would like to pair the snom phone.
Under the extension provisioning tab:
Click on the add button. Enter the phone's MAC address, phone manufacturer and phone model to complete the pairing.
Note: Once the phone is paired, by default Vodia automatically opens the MAC based provisioning feature to allow the phone to securely provision.
Next, you'll need to reboot the phone so it can contact the Vodia PBX and provision the device.
Manual Provisioning
Reset the phone to factory default
Add the MAC address of the device under the extension Provisioning tab (please refer to the above steps)
Log into the snom phone device and navigate to Advanced - >Update and type in your PBX URL example: http://voice.pbx.com
SRAPS (Secure Redirection and Provisioning Service)
Secure Redirection and Provisioning Service (SRAPS) enables secure zero-touch phone deployment. As a reseller, you may remotely manage your clients and their phones, avoiding costly on-site visits. Users may set up redirection rules and create provisioning templates anytime, from anywhere.
This service comes completely free of charge to snom partners and customers.
SRAPS account (to get a free SRAPS account signup here)
To set up the SRAPS account on the Vodia PBX, navigate to administrator mode and scroll down to phones, then settings.
Under the snom redirection, type in the username and password given to you by snom, then save.
Next you can sync all your snom phones on the system, provided the phones' MAC addresses are associated to extensions.
Vodia will then scan all the snom MAC addresses on the system and contact the SRAPS server, so the phones register to a particular domain on the system.
If it's your first time using SRAPS, make sure the phone is factory reset and that you follow the "Prerequisites" in this article.
Button Templates
Configuring buttons on the Vodia PBX isn't that complex and can be easily created on the system for all types of snom handsets.
The button creator is a domain feature, so you'll need to be on the domain level. Navigate to Advanced --> Buttons
Choose the snom model template you will be using
Name your snom button template then press add to complete the creation
Button Configuration
Now that you have created your button template for your snom device, it's time to assign extensions, accounts and features on the new template.
Click on the edit icon to start building your button
Save when completed
Now that you've completed the button template, you can apply the button template to the extensions. Navigate to extensions and choose a user to which you would like to apply the template (found under the Buttons tab).
Choose the profile you have created and press save. The phone will reboot or update the buttons via sync.
For more information about configuring snom buttons.
Vodia’s browser calling solution allows businesses to make and receive VoIP calls directly from any web browser, eliminating the need for apps or desk phones. It offers convenience, cost savings, and a wide range of features including chat, voicemail, call transfers, conference calls, video calls, and CRM integration. The system is secure, operating entirely within the browser to reduce exposure to malware, and scalable to support remote and hybrid work environments. With easy setup through the Vodia PBX web interface, organizations can streamline communication, improve productivity, and provide employees with a flexible, reliable, and fully integrated business communication experience.
JavaScript IVR transforms the way businesses handle incoming calls by enabling fully customizable, intelligent phone menu systems. Unlike static IVR setups with limited, pre-defined options, JavaScript IVR allows you to create dynamic call flows that adapt in real time based on caller input, business data, or even external API integrations. This means you can route calls more efficiently, automate complex processes, and offer highly personalized experiences to your customers. Whether you want to check customer records before transferring a call, adjust menu options based on time of day, or integrate with CRM systems for instant data access, JavaScript IVR gives you the flexibility and control to make it happen - all while improving efficiency and enhancing caller satisfaction.
Vodia support is now easier to access through the Vodia Help Center on Jira, giving partners and customers a centralized platform to submit technical support tickets, ask sales or licensing questions, and suggest new features. With a valid license key, users can open detailed requests and track their status in one place. The portal also brings together Vodia documentation, the PBX API, and the Vodia forum, making it the go-to resource for everything Vodia. Whether you're troubleshooting, planning an upgrade, or just need guidance, the Help Center is designed to streamline your experience and connect you with the right support faster.