The integration of snom SIP desktop phones with the Vodia PBX allows for secure and efficient provisioning, utilizing protocols such as TLS for encryption and SRTP for secure voice communications. The system supports multiple provisioning methods, including automatic LAN detection, which facilitates easy pairing of devices within the same network, and manual provisioning for specific configurations. This seamless integration enhances the user experience by ensuring quick setup and reliable connections while taking advantage of Vodia's extensive features. For more details, you can refer to Vodia's official documentation.
In this blog, we will show how to successfully plug and play your snom sip desktop phone with the Vodia PBX and take advantage of our unique integration with the phones.
By default, the snom desktop phones provision with TLS protocol - this creates a secure connection and can access the SRTP function on the phone.
We will be covering the following topics:
Automatic LAN provisioning
Option 66
Manual Provisioning
SRAPS Provisioning
Buttons
Prerequisite
The Provision Parameters are found in the Domain level under Settings, General settings. The setting is used to provision the user/password for all the desktop phones provisioned by the Vodia PBX.
Authentication user: Default user is admin.
Authentication password: used for the Web GUI password that will be set on the sip phone after provisioning.
Authentication PIN: is used for the Web GUI PIN that will be set on the phone after provisioning.
Note: The snom phone model's GUI has two-level access.
User mode (where the Authentication password will be used)
Admin mode (where the Authentication PIN will be used)
Automatic LAN provisioning
The Vodia IP PBX has the ability to detect devices on the LAN - this is a crucial feature if you have a deployment with many phones on the same LAN as the PBX. With LAN detection you will be able to pair up an extension to a specific snom device. To start, we will need to do the following:
To provision, a snom phone on the LAN, simply reset the phone to factory default
Power off the device.
Press and hold the “#” key and power on the device.
Keep holding the “#” button until the message “Rescue Mode” appears.
Select the 1st option “Settings reset”, by pressing the number “1” on the phone.
After a restart, your phone will be successfully reset.
At the administrator level, navigate to Phones, Lan Devices. On this page, you will be able to see all the phones on your LAN, and you will be able to pair up your desktop phones by clicking on the Setup button. Choose a domain and a SIP account to start the provisioning process.
DHCP Option 66
Reset the snom phone device to factory default and add your Vodia cloud PBX IP or FQDN in your router settings under Option 66 - example (http://voice.pbxnvoip.com)
Next, you will need to assign the Phone's MAC address to an extension on the VodiaPBX. To do this, navigate to the extension page and choose an extension to which you would like to pair the snom phone.
Under the extension provisioning tab:
Click on the add button. Enter the phone's MAC address, phone manufacturer and phone model to complete the pairing.
Note: Once the phone is paired, by default Vodia automatically opens the MAC based provisioning feature to allow the phone to securely provision.
Next, you'll need to reboot the phone so it can contact the Vodia PBX and provision the device.
Manual Provisioning
Reset the phone to factory default
Add the MAC address of the device under the extension Provisioning tab (please refer to the above steps)
Log into the snom phone device and navigate to Advanced - >Update and type in your PBX URL example: http://voice.pbx.com
SRAPS (Secure Redirection and Provisioning Service)
Secure Redirection and Provisioning Service (SRAPS) enables secure zero-touch phone deployment. As a reseller, you may remotely manage your clients and their phones, avoiding costly on-site visits. Users may set up redirection rules and create provisioning templates anytime, from anywhere.
This service comes completely free of charge to snom partners and customers.
SRAPS account (to get a free SRAPS account signup here)
To set up the SRAPS account on the Vodia PBX, navigate to administrator mode and scroll down to phones, then settings.
Under the snom redirection, type in the username and password given to you by snom, then save.
Next you can sync all your snom phones on the system, provided the phones' MAC addresses are associated to extensions.
Vodia will then scan all the snom MAC addresses on the system and contact the SRAPS server, so the phones register to a particular domain on the system.
If it's your first time using SRAPS, make sure the phone is factory reset and that you follow the "Prerequisites" in this article.
Button Templates
Configuring buttons on the Vodia PBX isn't that complex and can be easily created on the system for all types of snom handsets.
The button creator is a domain feature, so you'll need to be on the domain level. Navigate to Advanced --> Buttons
Choose the snom model template you will be using
Name your snom button template then press add to complete the creation
Button Configuration
Now that you have created your button template for your snom device, it's time to assign extensions, accounts and features on the new template.
Click on the edit icon to start building your button
Save when completed
Now that you've completed the button template, you can apply the button template to the extensions. Navigate to extensions and choose a user to which you would like to apply the template (found under the Buttons tab).
Choose the profile you have created and press save. The phone will reboot or update the buttons via sync.
For more information about configuring snom buttons.
AI is transforming how SMBs manage their phone systems by removing the traditional barriers to customization. With the Vodia PBX, businesses can now create dynamic call center analytics dashboards, define custom call flows, and generate detailed performance reports without needing scripting skills or developer support. This empowers smaller teams to take full control of their communication infrastructure, adapt quickly to operational changes, and gain real-time visibility into agent performance and customer interactions. By combining flexible PBX features with accessible AI tools, Vodia enables a smarter, more agile approach to business telephony that improves both internal efficiency and the overall customer experience.
Vodia PBX now integrates seamlessly with Freshdesk, an AI-powered customer service platform used by over 73,000 companies worldwide. This integration combines intelligent ticketing and automation with enterprise-grade telephony, enabling automatic contact creation, detailed call tracking, and streamlined agent workflows. By improving call center efficiency and customer interaction management, it helps businesses enhance productivity and customer satisfaction. Vodia continues to strengthen its ecosystem with integrations to leading business software, delivering top-tier cloud PBX solutions.
Prepaid cloud instances are transforming how PBX systems are deployed by offering a faster, simpler, and more flexible approach. With Vodia PBX now available on AWS, Azure, and DigitalOcean, businesses can launch a fully licensed, production-ready phone system in just minutes, without complicated setup or licensing delays. These preconfigured environments allow IT teams, decision-makers, and MSPs to test real-world VoIP performance, MS Teams integration, and mobile apps directly within their own cloud account. By removing traditional friction and offering full control, Vodia’s prepaid cloud instances provide a smarter and more efficient way to evaluate and deploy a modern PBX.