Skyetel is a great SIP trunk provider, offering the ability to bill customers based on the tenant name on the Vodia PBX phone system. You can now easily configure your Skyetel SIP trunk with the Vodia PBX trunk template.
Skyetel is a great SIP trunk provider, offering the ability to bill customers based on the tenant name on the Vodia PBX phone system. You can now easily configure your Skyetel SIP trunk with the Vodia PBX trunk template. Navigate to Tenant ---> SIP trunk, click on Add and choose Skyetel, then press Create.
If you are running the Vodia multi-tenant PBX, you can use Skyetel to maintain an accurate call record for each of your customers. This makes it possible to have hundreds of tenants and bill them accordingly based on the tenant domain name on the Vodia PBX.
The Skyetel trunk template is already configured to send the tenant information to Skyetel's network. This means you will need to name the tenant that's on the Vodia PBX phone system to be the same on the Skyetel's administrator portal under tenant ---> manage
Click on the list of domains then press create a new tenant, we will name our tenant domain "henrylaw.pbx.com"
Next, we will navigate to our Skyetel GUI and add our tenant account ID. Navigate to Tenants then Manage. Enter your customer information, under the account, enter the Vodia PBX tenant created on the PBX, then add the customer's address info and save.
Here's an example output of the SIP invite that will show the tenant information that will be forward to Skyetel for accurate billing. The Vodia PBX will show the tenant information under X-Tenant which should match the tenant on the Skyetel network.
INVITE sip:7815556689@na.skyetel.com;user=phone SIP/2.0
Via: SIP/2.0/TCP 37.239.102.110:36664;branch=z9hG4bK-7befecb114dbf40e009fdcc0d3897dd9;rport
From: <sip:9782666987@pbx.audiomercy.com>;tag=1146511906
To: <sip:7815556689@na.skyetel.com;user=phone>
Call-ID: 1ac78780@pbx
CSeq: 23999 INVITE
Max-Forwards: 70
Contact: <sip:9782666987@37.239.102.110:36664;transport=tcp>
Allow-Events: refer
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.1
P-Asserted-Identity: <sip:9782666987@pbx.audiomercy.com>
Remote-Party-ID: <sip:9782666987@na.skyetel.com>
X-Tenant: henrylaw.pbx.com
Content-Type: application/sdp
Content-Length: 301
SMS is cool when you can send SMS and MMS messages to customers directly from your user portal. To configure your Skyetel SMS log in to your Skyetel portal and navigate to the 3 cog wheels in the right-hand corner. Shown below, this will bring you to the API section.
Our customers actually started with us, let’s say 400 calls, about 400 calls a day. Five years later there are 3000 calls per day. The reason for that is we applied Vodia functionality to various parts of their organizations and captured all the call records that transacted through the system, and we analyzed, for them, to find the source of the calls, what areas geographically, and thus the customer was able to focus their resources in servicing those areas, reaching many more patients and many more doctors.
“Our company has been using 3CX for all our client phone systems before I got here. It has been nothing short of an absolute nightmare,” said Liz DelSignore, DTM, PCM and Technician at Hexis Consulting. “Since switching to Vodia, once the initial set up is complete (whether multi-tenant or single tenant), it has been a much more pleasant experience. Support is always there for you when you need them, and they genuinely will do everything possible to help your MSP. Being a pretty small MSP ourselves, that matters a lot – to both us and our customers. We recommend Vodia to literally every MSP that even asks about VOIP and PBX now.”
