Tech

Skyetel lP based authentication with the Vodia PBX phone system

Published on:

September 8, 2021

Skyetel is an exceptional SIP trunk provider that integrates effectively with the Vodia PBX, making it easy to manage multi-tenant billing and maintain accurate call records for each customer. By using the Skyetel trunk template, organizations can set up their SIP trunks with ease and ensure tenant names match across both platforms for accurate billing. This synchronization allows the Vodia PBX to forward tenant information, such as the "X-Tenant" header in SIP invites, to Skyetel, facilitating precise customer billing based on their unique tenant domain. This streamlined process enhances operational efficiency and simplifies billing management, making it an ideal solution for businesses utilizing the Vodia multi-tenant system. For more details on the setup process, you can check the guide here.

Skyetel is a great SIP trunk provider - it gives organizations the ability to bill customers based on the tenant name on the Vodia PBX. You can now easily configure your Skyetel SIP trunk with the Vodia PBX trunk template.  Navigate to Tenant ---> SIP trunk, click on Add and choose Skyetel, then press Create.

Vodia skytele trunk
Create skyetel sip trunk

Vodia multi-tenant billing with Skyetel

If you are running the Vodia multi-tenant PBX, you can use Skyetel to maintain an accurate call record for each of your customers. This makes it possible to have hundreds of tenants and bill them accordingly, based on the tenant domain name on the Vodia PBX. 

The Skyetel trunk template is already configured to send tenant information to Skyetel's network. This means you will need to name the tenant on the Vodia PBX phone system so it’s the same on the Skyetel administrator portal under tenant ---> manage

Create a tenant on the Vodia PBX

Click on the list of domains, then press create a new tenant - we will name our tenant domain "henrylaw.pbx.com"

Create New Tenant

Creating the tenant name on Skyetel

Next, we will navigate to our Skyetel GUI and add our tenant account ID. Navigate to Tenants, then to Manage. Enter your customer information: under the account, enter the Vodia PBX tenant created on the PBX, then add the customer's address info and save.

Skyetel Add Tenant

Multi-tenant Billing

Here's an example output of the SIP invite of the tenant information to be forwarded to Skyetel for accurate billing. The Vodia PBX will show the tenant information under X-Tenant, which should match the tenant on the Skyetel network.

INVITE sip:7815556689@na.skyetel.com;user=phone SIP/2.0
Via: SIP/2.0/TCP 37.239.102.110:36664;branch=z9hG4bK-7befecb114dbf40e009fdcc0d3897dd9;rport
From: <sip:9782666987@pbx.audiomercy.com>;tag=1146511906
To: <sip:7815556689@na.skyetel.com;user=phone>
Call-ID: 1ac78780@pbx
CSeq: 23999 INVITE
Max-Forwards: 70
Contact: <sip:9782666987@37.239.102.110:36664;transport=tcp>
Allow-Events: refer
Supported: 100rel, replaces, norefersub
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: Vodia-PBX/68.0.1
P-Asserted-Identity: <sip:9782666987@pbx.audiomercy.com>
Remote-Party-ID: <sip:9782666987@na.skyetel.com>
X-Tenant: henrylaw.pbx.com
Content-Type: application/sdp
Content-Length: 301

Latest Articles

View All

The Vodia PBX and AI Solutions for Healthcare

AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.

October 7, 2025

Improve Customer Experience with Vodia’s Agent Activity Dashboard

Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.

September 30, 2025

Vodia Brings the Future of Hospitality Communication to NoVacancy Sydney 2025

Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.

September 26, 2025