Skyetel lP based authentication with the Vodia PBX phone system
Published on:
September 8, 2021
Skyetel is an exceptional SIP trunk provider that integrates effectively with the Vodia PBX, making it easy to manage multi-tenant billing and maintain accurate call records for each customer. By using the Skyetel trunk template, organizations can set up their SIP trunks with ease and ensure tenant names match across both platforms for accurate billing. This synchronization allows the Vodia PBX to forward tenant information, such as the "X-Tenant" header in SIP invites, to Skyetel, facilitating precise customer billing based on their unique tenant domain. This streamlined process enhances operational efficiency and simplifies billing management, making it an ideal solution for businesses utilizing the Vodia multi-tenant system. For more details on the setup process, you can check the guide here.
Skyetel is a great SIP trunk provider - it gives organizations the ability to bill customers based on the tenant name on the Vodia PBX. You can now easily configure your Skyetel SIP trunk with the Vodia PBX trunk template. Navigate to Tenant ---> SIP trunk, click on Add and choose Skyetel, then press Create.
Vodia multi-tenant billing with Skyetel
If you are running the Vodia multi-tenant PBX, you can use Skyetel to maintain an accurate call record for each of your customers. This makes it possible to have hundreds of tenants and bill them accordingly, based on the tenant domain name on the Vodia PBX.
The Skyetel trunk template is already configured to send tenant information to Skyetel's network. This means you will need to name the tenant on the Vodia PBX phone system so it’s the same on the Skyetel administrator portal under tenant ---> manage
Create a tenant on the Vodia PBX
Click on the list of domains, then press create a new tenant - we will name our tenant domain "henrylaw.pbx.com"
Creating the tenant name on Skyetel
Next, we will navigate to our Skyetel GUI and add our tenant account ID. Navigate to Tenants, then to Manage. Enter your customer information: under the account, enter the Vodia PBX tenant created on the PBX, then add the customer's address info and save.
Multi-tenant Billing
Here's an example output of the SIP invite of the tenant information to be forwarded to Skyetel for accurate billing. The Vodia PBX will show the tenant information under X-Tenant, which should match the tenant on the Skyetel network.
AI-powered calling gives businesses new ways to manage conversations, improve availability, and respond to callers more efficiently. It also introduces important questions about transparency, consent, privacy, data handling, and accountability. Organizations need clearly defined boundaries for what a Voice Agent may answer, which systems it can access, and when identity verification or human assistance is required. A thoughtful deployment balances automation with appropriate safeguards, helping businesses use conversational AI confidently while protecting callers and maintaining trust.
Yori Kasprzak, founder of Brandywine Technical Partners, joins Vodia’s Eric Altman to share how he built a multimillion-dollar business and the role Vodia has played in its growth. From cloud telephony and CRM integrations to door systems, AI and mobile workforces, he explains how Brandywine solves customer challenges with Vodia’s open platform and shares advice for partners looking to grow. His story shows how finding customer pain points can create business opportunities beyond traditional phone services.
Vodia Billing turns PBX activity into customer invoices by bringing call rating, recurring charges, taxes, invoice generation and payment tracking into one dedicated platform. Built for Vodia PBX fleets, it can process CDRs, count recurring PBX items, produce branded invoices, connect with Xero and QuickBooks Online, monitor overdue payments and flag potential fraud. It also gives MSPs clearer visibility into margins, helping them understand not only what customers owe, but what their services are actually costing to deliver.
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