Skyetel lP based authentication with the Vodia PBX phone system
Published on:
September 8, 2021
Skyetel is an exceptional SIP trunk provider that integrates effectively with the Vodia PBX, making it easy to manage multi-tenant billing and maintain accurate call records for each customer. By using the Skyetel trunk template, organizations can set up their SIP trunks with ease and ensure tenant names match across both platforms for accurate billing. This synchronization allows the Vodia PBX to forward tenant information, such as the "X-Tenant" header in SIP invites, to Skyetel, facilitating precise customer billing based on their unique tenant domain. This streamlined process enhances operational efficiency and simplifies billing management, making it an ideal solution for businesses utilizing the Vodia multi-tenant system. For more details on the setup process, you can check the guide here.
Skyetel is a great SIP trunk provider - it gives organizations the ability to bill customers based on the tenant name on the Vodia PBX. You can now easily configure your Skyetel SIP trunk with the Vodia PBX trunk template. Navigate to Tenant ---> SIP trunk, click on Add and choose Skyetel, then press Create.
Vodia multi-tenant billing with Skyetel
If you are running the Vodia multi-tenant PBX, you can use Skyetel to maintain an accurate call record for each of your customers. This makes it possible to have hundreds of tenants and bill them accordingly, based on the tenant domain name on the Vodia PBX.
The Skyetel trunk template is already configured to send tenant information to Skyetel's network. This means you will need to name the tenant on the Vodia PBX phone system so it’s the same on the Skyetel administrator portal under tenant ---> manage
Create a tenant on the Vodia PBX
Click on the list of domains, then press create a new tenant - we will name our tenant domain "henrylaw.pbx.com"
Creating the tenant name on Skyetel
Next, we will navigate to our Skyetel GUI and add our tenant account ID. Navigate to Tenants, then to Manage. Enter your customer information: under the account, enter the Vodia PBX tenant created on the PBX, then add the customer's address info and save.
Multi-tenant Billing
Here's an example output of the SIP invite of the tenant information to be forwarded to Skyetel for accurate billing. The Vodia PBX will show the tenant information under X-Tenant, which should match the tenant on the Skyetel network.
V70 of the Vodia PBX introduces flexible service flags that help organizations automate call routing, scheduling, queue management, announcements, and communication workflows throughout the day. Service flags can be configured manually or automatically to control how calls are handled during business hours, after hours, holidays, or special events. They can also be chained together for more advanced routing logic and integrated with external calendars such as Google Calendar to support dynamic scheduling and operational flexibility across business environments.
Business communication systems have evolved rapidly, but many organizations are still dealing with fragmented tools, limited visibility, and growing operational complexity. As more platforms and channels are added, clarity often decreases, making it harder to manage workflows, respond in real time, and maintain control. A modern approach requires consolidating systems, improving visibility, and reducing noise to create a more efficient and manageable communication environment.
Explore Vodia PBX V70 in a live webinar, featuring a detailed walkthrough of the redesigned admin interface, built-in PBX analytics for real-time visibility and control, AI voice agents, automation workflows, and scalable multi-tenant performance, along with key capabilities such as snapshots, centralized remote provisioning, emergency alerts, and integrations including Jitsi Meet and WhatsApp Business, followed by a live Q&A session with the presenters.