Skyetel lP based authentication with the Vodia PBX phone system
Published on:
September 8, 2021
Skyetel is an exceptional SIP trunk provider that integrates effectively with the Vodia PBX, making it easy to manage multi-tenant billing and maintain accurate call records for each customer. By using the Skyetel trunk template, organizations can set up their SIP trunks with ease and ensure tenant names match across both platforms for accurate billing. This synchronization allows the Vodia PBX to forward tenant information, such as the "X-Tenant" header in SIP invites, to Skyetel, facilitating precise customer billing based on their unique tenant domain. This streamlined process enhances operational efficiency and simplifies billing management, making it an ideal solution for businesses utilizing the Vodia multi-tenant system. For more details on the setup process, you can check the guide here.
Skyetel is a great SIP trunk provider - it gives organizations the ability to bill customers based on the tenant name on the Vodia PBX. You can now easily configure your Skyetel SIP trunk with the Vodia PBX trunk template. Navigate to Tenant ---> SIP trunk, click on Add and choose Skyetel, then press Create.
Vodia multi-tenant billing with Skyetel
If you are running the Vodia multi-tenant PBX, you can use Skyetel to maintain an accurate call record for each of your customers. This makes it possible to have hundreds of tenants and bill them accordingly, based on the tenant domain name on the Vodia PBX.
The Skyetel trunk template is already configured to send tenant information to Skyetel's network. This means you will need to name the tenant on the Vodia PBX phone system so it’s the same on the Skyetel administrator portal under tenant ---> manage
Create a tenant on the Vodia PBX
Click on the list of domains, then press create a new tenant - we will name our tenant domain "henrylaw.pbx.com"
Creating the tenant name on Skyetel
Next, we will navigate to our Skyetel GUI and add our tenant account ID. Navigate to Tenants, then to Manage. Enter your customer information: under the account, enter the Vodia PBX tenant created on the PBX, then add the customer's address info and save.
Multi-tenant Billing
Here's an example output of the SIP invite of the tenant information to be forwarded to Skyetel for accurate billing. The Vodia PBX will show the tenant information under X-Tenant, which should match the tenant on the Skyetel network.
In our recent webinar, "Integrate OpenAI’s Realtime API with Vodia PBX," we explored how integrating AI with your communication systems can revolutionize the way your business operates. From automating repetitive tasks to improving workflow efficiency, the webinar covered how the collaboration between Vodia PBX and OpenAI’s Realtime API can streamline operations, enhance collaboration - especially for Microsoft Teams users - and provide intelligent automation to stay ahead in a competitive landscape. If you missed the live session or want to revisit the insights, the recording is now available for you to access.
Join our exclusive webinar to explore how Vodia PBX seamlessly integrates with OpenAI’s Realtime API, unlocking powerful new capabilities for your communication systems. This session will showcase how AI-driven features can streamline workflows, improve operational efficiency and elevate the PBX experience for both general users and those on Microsoft Teams. Whether you’re looking to stay ahead of the competition or leverage the latest AI trends, this webinar offers practical knowledge and actionable strategies. Register now to secure your spot and take the first step toward transforming your telecom infrastructure with AI innovation!
This document details the beta version of the Vodia PBX that connects to the OpenAI realtime API, enabling users to interact with a chatbot via telephone. The backend JavaScript code facilitates the connection, handling audio input and output, and the WebSocket connection to the OpenAI API. The setup requires a Vodia PBX version 69.5.3 or higher, an API key, and a license with an IVR node. The demo can be accessed by editing the ivrnode.js template and creating an IVR node in the tenant. The system supports various VoIP devices and offers good voice quality. Future improvements include voice activity detection and the ability to take actions based on OpenAI responses.
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