Vodia PBX now supports SAML integration, offering a secure and standards-based method for enterprise users to access their phone system through single sign-on. SAML, or Security Assertion Markup Language, allows employees to authenticate in one system and access other systems without managing multiple passwords, improving both security and user experience. By exchanging digitally signed SAML Assertions between Identity Providers and Service Providers, Vodia ensures seamless authentication across internal and external applications. With this integration, IT teams can simplify user management, reduce login complexity, and maintain strong security controls for business communications.
Managing enterprise telephony access shouldn’t mean juggling multiple passwords or risking security gaps. That’s why Vodia PBX now supports SAML integration, providing a secure, standards-based way to enable single sign-on for your phone system.
What Is SAML
Security Assertion Markup Language (SAML) is an open standard developed for cross-domain single sign-on (SSO). SAML enables users to authenticate in a system and access another system with proof of authentication.
SAML - an Overview
SAML has been in use for about two decades and is a popular choice in B2B and B2E applications for identity federation - it makes seamless SSO between businesses and enterprises possible.
The SAML 2.0 protocol is largely used for enterprise and government applications. It uses extensible markup language (XML) for user identity data and, for transport mechanisms, simple HTTP. Auth0 is one of the identity management partners that works with SAML.
How SAML Works
Identity Providers (IdP), which manage and store user credentials (such as Auth0), exchange digitally signed XML documents (SAML Assertions) so end users can access a ‘Service Provider’ (SP), including the apps they use at work or on websites.
The IdP receives requests and data from the service known as the Relying Party (RP); the identity data for the user, which is encapsulated in the SAML Assertion, is an attribute, such as email address, name, phone number, etc. - the SP or the IdP can initiate the authentication workflow.
Authentication initiated by IdP might happen if a staff member is logged into his or her company dashboard and needs to use a tool purchased by the company on an external website. In a scenario such as this, the IdP delivers an SAML Assertion via the web browser to log the user in automatically.
SIP Authentication
When an employee attempts to log into an external site, the SP, the login triggers SIP-initiated authentication, and the employee is redirected to the company’s SSO login page, where he or she enters credentials and authenticates. Following authentication, an SAML Assertion proving the employee’s identity redirects the employee back to the external website.
At Vodia, we’re as committed to security as we are to innovation, and our SAML integration is another step toward our goal of providing our users with the most secure cloud phone system anywhere. Find out more about what we’re up to and how we want to protect your data and your communication infrastructure - get in touch with us at sales@vodia.com or call +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe).
In today’s fast-paced travel world, boutique hotels must provide seamless, instant communication to meet guest expectations. Vodia PBX offers a complete phone system designed for small hotels, streamlining front desk operations, automating housekeeping and room services, integrating with PMS systems, and supporting advanced features like AI-driven IVR and Teams integration. With proven uptime, robust security, and personalized support, Vodia enables hotels to deliver professional, efficient, and reliable guest experiences, all without outdated hardware or complex setups, while providing the key features that make a boutique property competitive.
The Queue Overview Analytics Dashboard provides businesses with a powerful tool to monitor and optimize call queue performance. It delivers real-time insights into agent activity, queue metrics, and live call distribution, while also offering historical analytics for trends in call volume, agent efficiency, and abandonment rates. Key features include detailed agent performance breakdowns, configurable historical reporting, interactive charts, and multi-queue monitoring, enabling managers to identify bottlenecks, improve service levels, and enhance overall productivity. With this dashboard, organizations gain actionable data to streamline operations, strengthen internal communications, and drive measurable growth and profitability.
Even in 2025, area codes remain important for personal and business communications. People move frequently but usually keep their original phone numbers because changing them is inconvenient and tied to banking, two-factor authentication, and multiple online accounts. For PBX administrators, area codes are essential for routing calls accurately, displaying the correct caller ID, and managing costs. Vodia PBX simplifies area code management with pattern-based dial plans, automatic updates, and smart trunk selection. This ensures that calls reach the right destination efficiently, maintain a local presence to increase pickup rates, and provide reliable communication both in North America and internationally.
.svg)
