Back to Blog
Tech

Music on hold with Easy On Hold

Published on:

January 29, 2021

Vodia's phone system offers seamless music on hold using the Easy On Hold service, which enhances the customer experience during wait times. The hold feature, originally patented by Albert Levy, allows for managing multiple calls efficiently, keeping one caller engaged while addressing another. Easy On Hold streams in unicast mode, enabling the same stream to be shared across Vodia's multi-tenant PBX. To implement this, a routable IP is required, and opening the appropriate inbound port for streaming may be necessary.

Hamlet Collado

Music is everywhere. Thankfully, a man by the name of Albert Levy created and patented the hold button, a magical button with two functions:

  • Customers of phone services can have more than one incoming call.
  • The hold function keeps one caller occupied while the needs of the other are addressed.

The Vodia phone system has been streaming music on hold since day one. Since Easy On Hold streams in unicast mode, you can share the same stream in the Vodia multi-tenant PBX - all you need is a routable IP. You might want to also open the inbound port to which the streaming service will be delivered.  

Create MoH Source in Vodia

Latest Articles

View All
Announcement

Vodia V70.4: Faster Setup, Smarter Administration, and a Refined User Experience

Vodia V70.4 continues the evolution of the Vodia PBX with improvements that make the platform easier to deploy, easier to manage, and easier to use every day. The release introduces a new guided setup experience, context-aware AI assistance in the Admin Portal, a refreshed User Web Portal, a new directory panel with quick links and notes, and backend enhancements across provisioning, troubleshooting, call handling, device support, registration management, and platform reliability.

June 23, 2026
Announcement

Vodia Attends HITEC North America 2026 to Expand Hospitality Technology Conversations

Vodia Sales Engineer Eric Altman attended HITEC North America 2026 to connect with hospitality technology providers, discuss current PMS integrations, and explore future opportunities around Vodia V70. The event highlighted the growing importance of reliable hotel communication, front-desk workflows, staff coordination, and integrations between cloud phone systems and the platforms hotels already use every day, especially as hospitality teams look for more connected and efficient ways to serve their guests.

June 19, 2026
Announcement

Introducing the Vodia Partner Program: higher discounts as you grow

The Vodia Partner Program and new Vodia Partner Portal give service providers, MSPs, system integrators, and technology partners a clearer way to grow their Vodia business. Partners can earn status points through revenue, certifications, customer acquisition, referrals, and other activities, then use those points to progress through partner levels and unlock higher discounts. The launch also includes a limited-time Summer Launch Promotion, giving new partners a faster path toward Gold status and a 20% discount.

June 18, 2026