Back to Blog
Tech

Music on hold with Easy On Hold

Published on:

January 29, 2021

Vodia's phone system offers seamless music on hold using the Easy On Hold service, which enhances the customer experience during wait times. The hold feature, originally patented by Albert Levy, allows for managing multiple calls efficiently, keeping one caller engaged while addressing another. Easy On Hold streams in unicast mode, enabling the same stream to be shared across Vodia's multi-tenant PBX. To implement this, a routable IP is required, and opening the appropriate inbound port for streaming may be necessary.

Hamlet Collado

Music is everywhere. Thankfully, a man by the name of Albert Levy created and patented the hold button, a magical button with two functions:

  • Customers of phone services can have more than one incoming call.
  • The hold function keeps one caller occupied while the needs of the other are addressed.

The Vodia phone system has been streaming music on hold since day one. Since Easy On Hold streams in unicast mode, you can share the same stream in the Vodia multi-tenant PBX - all you need is a routable IP. You might want to also open the inbound port to which the streaming service will be delivered.  

Create MoH Source in Vodia

Latest Articles

View All
Announcement

Austrian MSP my Tweak Telekom GmbH Completes Two Vodia PBX Installations

Austrian MSP my Tweak Telekom completed two Vodia PBX deployments in Vienna, helping Pension Suzanne modernize its hotel communications and enabling New Business Verlag GmbH to upgrade from a legacy on-premise phone system to a hosted cloud PBX. The projects demonstrate how businesses can modernize legacy telephony infrastructure, improve operational flexibility, preserve existing hardware investments, and deliver better communication experiences with cloud-based unified communications.

May 21, 2026
Webinar

Vodia PBX V70 Webinar: Admin Interface, Analytics, AI, and Multi-Tenant Performance - Recording Now Available

Watch the Vodia PBX V70 webinar on demand and explore the latest improvements in the Vodia PBX, including the redesigned admin interface, built-in PBX analytics, AI voice agents, automation, and scalable multi-tenant performance. The session also covers snapshots, centralized provisioning, emergency alerts, skills-based routing, and integrations with Jitsi Meet and WhatsApp Business in real-world deployment environments.

May 19, 2026
Announcement

Podcast | Vodia V70 featured on Technology Reseller News

Eric Altman joins Doug Green on the Technology Reseller News podcast to discuss Vodia V70 and the latest innovations in business communications. The conversation covers the redesigned admin portal, centralized remote provisioning, AI voice agents for inbound and outbound call handling, and upcoming additions such as Vodia Monitor and Vodia Analytics. Eric also explains how V70 helps enterprises, SMBs, and service providers build more scalable, flexible, and intelligent communication environments across both cloud and on-premise deployments.

May 15, 2026