Unlock Smarter Workflows with the Vodia and monday.com Integration
Published on:
June 20, 2025
Vodia’s latest integration with monday.com combines powerful business communications with an intuitive, AI-driven CRM platform used by 61 percent of the Fortune 500. This integration automatically logs inbound and outbound calls from your Vodia PBX directly into monday.com boards, creating and updating contact records while maintaining detailed call histories. Designed to streamline workflows and enhance collaboration, this seamless connection helps businesses save time, reduce manual data entry, and improve productivity through smarter communication management.
At Vodia, we are committed to the integration of our industry-standard PBX with the world’s effective business platforms, and we are excited to announce our newest integration with monday.com.
A Smarter Way to Work
monday.com is an intuitive, AI-powered CRM used by 61 percent of the Fortune 500 to improve enterprise workflows. The company’s “AI blocks” are pre-built AI functions monday.com has made accessible and integrated directly into its workflow and automation tools. In project management, for example, monday.com AI provides risk mapping and predictability analysis, helping users better manage projects - even those without deep technical expertise. The company was named a 2024 Gartner® Magic Quadrant™ Leader for Collaborative Work Management.
Integrating the Vodia Phone System with monday.com
This integration combines monday.com’s collaboration tools with Vodia’s robust, secure and feature-rich business communications solution used by more than half a million users worldwide.
Our integration automatically logs call activities from your Vodia PBX to monday.com boards, capturing both inbound and outbound calls and creating contact records automatically. It keeps detailed call histories with outcomes, durations, and timestamps.
Integration Features
Auto-Created Columns for 'Activities Board': the integration will automatically create these columns if they don't exist:
call_outcome (status column): call result with predefined options.
duration (numbers column): call duration in seconds.
Automatically associates call activities on the 'Activities Board' with the corresponding contacts on the 'Contacts Board'.
Automatic Contact Management: creates new contacts automatically when calls are made to/from unknown numbers.
Comprehensive Call Logging: records call details including duration, outcome, start/end times, and call direction.
monday.com CRM user assignment: associates calls with the appropriate monday.com CRM users/agents user when email addresses are configured at the extension level.
Smart Outcome Detection: maps SIP response codes to meaningful call outcomes (connected, no answer, busy, etc.).
Everything You Need for Collaboration and Communication
At Vodia, our vision is a digitized world in which AI and telephony combine to give businesses everything they need to communicate, thrive, and grow, and we continue to realize this vision with the continued innovation of our best-in-class PBX and our integrations with the world’s best business platforms. Find out more about what we’re doing and where we’re going - and where we can take your business. Get in touch with us at sales@vodia.com, or call us at +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe).
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.
Vodia’s PBX now integrates with Keycloak OpenID Connect, providing secure single sign-on for users so they can access all connected applications without repeated authentication. Logging out from one application automatically logs the user out of all connected systems, simplifying user management and improving security. Keycloak, a Cloud Native Computing Foundation project, supports standard protocols including OpenID Connect, OAuth 2.0, and SAML, offering enterprise-grade identity and access management. To ensure proper integration, Keycloak user emails must match the corresponding PBX extension emails. Complete guidance is available in the Vodia Keycloak integration guide.
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Although many consider fax outdated, it continues to play a crucial role in sectors where compliance, confidentiality, and legal proof of delivery are non-negotiable. Healthcare providers rely on fax to meet HIPAA requirements, while industries such as finance, law, and real estate depend on it for contracts and documents that require signatures or legally verifiable transmission. Unlike email, fax offers confirmation reports that serve as proof of receipt, along with time-stamped records that hold up in legal proceedings. With Vodia’s PBX, digital fax becomes faster, easier, and more accessible than ever before, enabling users to drag and drop documents, monitor transmission progress, and receive immediate confirmations.
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