At Vodia, we are committed to the integration of our industry-standard PBX with the world’s effective business platforms, and we are excited to announce our newest integration with monday.com. 

A Smarter Way to Work

monday.com is an intuitive, AI-powered CRM used by 61 percent of the Fortune 500 to improve enterprise workflows. The company’s “AI blocks” are pre-built AI functions monday.com has made accessible and integrated directly into its workflow and automation tools. In project management, for example, monday.com AI provides risk mapping and predictability analysis, helping users better manage projects - even those without deep technical expertise. The company was named a 2024 Gartner® Magic Quadrant™ Leader for Collaborative Work Management. 

Integrating the Vodia Phone System with monday.com 

This integration combines monday.com’s collaboration tools with Vodia’s robust, secure and feature-rich business communications solution used by more than half a million users worldwide.

Our integration automatically logs call activities from your Vodia PBX to monday.com boards, capturing both inbound and outbound calls and creating contact records automatically. It keeps detailed call histories with outcomes, durations, and timestamps.

Integration Features

• Auto-Created Columns for 'Activities Board': the integration will automatically create these columns if they don't exist:
  
  • call_outcome (status column): call result with predefined options.
  • duration (numbers column): call duration in seconds.
• Automatically associates call activities on the 'Activities Board' with the corresponding contacts on the 'Contacts Board'.
• Automatic Contact Management: creates new contacts automatically when calls are made to/from unknown numbers.
• Comprehensive Call Logging: records call details including duration, outcome, start/end times, and call direction.
• monday.com CRM user assignment: associates calls with the appropriate monday.com CRM users/agents user when email addresses are configured at the extension level.
• Smart Outcome Detection: maps SIP response codes to meaningful call outcomes (connected, no answer, busy, etc.).

For full details on how to set up and use the integration, see the Vodia-monday.com integration documentation.

Everything You Need for Collaboration and Communication

At Vodia, our vision is a digitized world in which AI and telephony combine to give businesses everything they need to communicate, thrive, and grow, and we continue to realize this vision with the continued innovation of our best-in-class PBX and our integrations with the world’s best business platforms. Find out more about what we’re doing and where we’re going - and where we can take your business. Get in touch with us at sales@vodia.com, or call us at +1 (617) 861-3490 (United States), +61 2 7201 0788 (APAC), or +49 30 555 78749 (Europe).

About Vodia

Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions catering to enterprises, contact centers and service providers. Vodia's PBX software boasts an extensive suite of business telephony features for on-premise and cloud-based systems and operates seamlessly across Windows, Linux or Mac platforms. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers, granting ultimate freedom in telephony. Vodia’s multi-tenancy platforms are compatible with an unprecedented number of technologies, including desk phones, softphones and APIs, for myriad third-party software and CRM systems. Our mission is to empower our partners and end-users with the world's best cloud PBX and personalized support to ensure their success at every turn. Our US headquarters are in Boston and our European headquarters are in Berlin; we also maintain offices in Beijing, Hong Kong, Nicosia (Cyprus) and Sydney, Australia. Visit Vodia on LinkedIn, X and YouTube.