The Vodia Networks Multi-Tenant (MT) edition now supports the creation of X.509 certificates using the ACME protocol, which can be facilitated through HTTP and DNS challenges. This feature allows administrators to establish a Fully Qualified Domain Name (FQDN) on the PBX, enhancing security with HTTPS. To create a domain, users log in to their Vodia Cloud PBX, navigate to the domain section and set up an A record in their DNS provider (like GoDaddy). Once the domain is established, the PBX can automatically manage certificates, including renewal and deletion, ensuring secure management access.
The Vodia MT edition can now create 509X certificates using the ACME protocol through HTTP and DNS challenges. This is helpful for administrators who want to create an FQDN on the PBX. The Vodia MT edition can also use dnsmadeeasy API requests. In this blog, we will discuss how to manually create an A record for your domain and creating the domain on the Vodia Multi-tenant PBX.
Prerequisite
Port 80
PBX must be on a Public IP
DNS Made Easy Optional
DNS Provider Ex (Godaddy)
Creating the Domain
Log in to your Vodia Cloud PBX and navigate to the list section. Press Create to create your domain name. We are calling our domain voice.pbxnvoip.com
Secure https
In administrator, mode navigate to network --> ports
Activate (Redirect to https)
Creating an A record
We are using Godaddy for this example, as we thought it would be easy to follow.
Log in to your account
Choose your DNS name and navigate to (DNS), which should bring you to DNS management
Click on Add and Choose (Type A record)
The host is the name of the new domain you created
(Points to) is the IP of the Vodia Cloud PBX
TTL can be set 1hr or 1/2hr
Save
Navigate to your domain name, e.g., voice.pbxnvoip.com
Note: The main limit is Certificates per Registered Domain (50 per week). A registered domain is, generally speaking, the part of the domain you purchased from your domain name registrar. For instance:
in the name www.example.com,the registered domain is example.com
In new.blog.example.co.uk,the registered domain is example.co.uk
The PBX now supports generating X.509 certificates using the ACME protocol through HTTP and DNS challenges. When using the HTTP challenge, the system must be on a public IP address and it must use port 80. When using the DNS challenge, the DNS must have access to the DNS provider (currently DNSMadeEasy is supported).
When adding a domain, the PBX will attempt to create the DNS entry for the new domain and issue a certificate for the domain. A few days before the certificate expires, the PBX will then attempt to reissue the certificate. When a domain gets deleted, the PBX will attempt to delete the DNS entry.
It is now also possible to define a DNS name for the system. The PBX will also attempt to generate a certificate for this DNS address so management has access to the system through a properly-encrypted HTTPS connection.
Vodia was excited to attend IT Expo 2025 in Ft. Lauderdale, where Sales Engineer Eric Altman connected with industry leaders such as Tommy Lee from Fanvil, Gary Harbeck from Dinstar, Spencer Lee from Telin, Sebastian Balan from Fidelity, Todd Weikle from Soar Communications, Steve Scott from Borderless.com, and Mitch Kahl from BCM One. The discussions highlighted the role of AI in business communications, Vodia’s Microsoft Teams-certified PBX, and our integration with Realtime AI via APIs. This event followed a strategic planning session with key partners to outline Vodia’s goals for 2025. We look forward to connecting with you at future events!
Vodia has integrated OpenAI’s Realtime API with its PBX, enabling real-time AI-powered hotel phone systems that enhance guest services. By leveraging natural speech processing, guests can make reservations, request services, and access hotel amenities in multiple languages - all through voice commands. This integration streamlines hotel operations, reduces staff workload, and improves guest satisfaction. Whether booking a room, ordering room service, or arranging transportation, AI-powered phone systems provide seamless communication and efficiency. Hotels can now offer personalized, automated experiences while maintaining reliable, high-quality service.
ConnectPlus, a fictional call center with 150 agents and 20 support team members, faced several challenges in managing its phone systems and customer interactions. The company struggled with inefficient call routing, long wait times, and inadequate reporting, especially as it relied on Microsoft Teams for internal communication. To improve operational efficiency and enhance the customer experience, ConnectPlus sought a solution that could streamline its processes across multiple devices and platforms. Integrating Vodia’s PBX with Teams provided the ideal solution, optimizing their call handling and overall communication capabilities.
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