The Vodia Networks Multi-Tenant (MT) edition now supports the creation of X.509 certificates using the ACME protocol, which can be facilitated through HTTP and DNS challenges. This feature allows administrators to establish a Fully Qualified Domain Name (FQDN) on the PBX, enhancing security with HTTPS. To create a domain, users log in to their Vodia Cloud PBX, navigate to the domain section and set up an A record in their DNS provider (like GoDaddy). Once the domain is established, the PBX can automatically manage certificates, including renewal and deletion, ensuring secure management access.
The Vodia MT edition can now create 509X certificates using the ACME protocol through HTTP and DNS challenges. This is helpful for administrators who want to create an FQDN on the PBX. The Vodia MT edition can also use dnsmadeeasy API requests. In this blog, we will discuss how to manually create an A record for your domain and creating the domain on the Vodia Multi-tenant PBX.
Prerequisite
Port 80
PBX must be on a Public IP
DNS Made Easy Optional
DNS Provider Ex (Godaddy)
Creating the Domain
Log in to your Vodia Cloud PBX and navigate to the list section. Press Create to create your domain name. We are calling our domain voice.pbxnvoip.com
Secure https
In administrator, mode navigate to network --> ports
Activate (Redirect to https)
Creating an A record
We are using Godaddy for this example, as we thought it would be easy to follow.
Log in to your account
Choose your DNS name and navigate to (DNS), which should bring you to DNS management
Click on Add and Choose (Type A record)
The host is the name of the new domain you created
(Points to) is the IP of the Vodia Cloud PBX
TTL can be set 1hr or 1/2hr
Save
Navigate to your domain name, e.g., voice.pbxnvoip.com
Note: The main limit is Certificates per Registered Domain (50 per week). A registered domain is, generally speaking, the part of the domain you purchased from your domain name registrar. For instance:
in the name www.example.com,the registered domain is example.com
In new.blog.example.co.uk,the registered domain is example.co.uk
The PBX now supports generating X.509 certificates using the ACME protocol through HTTP and DNS challenges. When using the HTTP challenge, the system must be on a public IP address and it must use port 80. When using the DNS challenge, the DNS must have access to the DNS provider (currently DNSMadeEasy is supported).
When adding a domain, the PBX will attempt to create the DNS entry for the new domain and issue a certificate for the domain. A few days before the certificate expires, the PBX will then attempt to reissue the certificate. When a domain gets deleted, the PBX will attempt to delete the DNS entry.
It is now also possible to define a DNS name for the system. The PBX will also attempt to generate a certificate for this DNS address so management has access to the system through a properly-encrypted HTTPS connection.
A streamlined integration connects the Vodia PBX with the ElevenLabs Voice AI Platform using a lightweight IVR JavaScript script and native SIP REFER for call transfers. Audio and call control are handled entirely through standard SIP signaling, while all conversational logic, prompts, voice selection, and routing rules are configured in the ElevenLabs dashboard. This approach removes the need for webhooks or WebSocket connections and keeps the PBX side intentionally minimal, making the deployment clean and production-ready.
Multi-tenant architecture allows MSPs to manage multiple customers efficiently on a single, secure PBX while maintaining strict tenant isolation. By sharing infrastructure, MSPs can reduce operational costs, apply updates and security patches centrally, scale customers on demand, and onboard faster without increasing complexity. As cloud and SaaS models continue to dominate, a well-designed multi-tenant phone system provides the control, flexibility, and reliability MSPs need to support growth, evolving requirements, and modern communications workloads.
A flexible, cloud-neutral PBX built for real-world deployments in 2026, Vodia supports MSPs, enterprises, and service providers with an open, SIP-compliant platform designed for scale. With Vodia PBX version 70 arriving in Q1 2026, the platform brings multi-tenant hosting, reuse of existing IP phones through centralized provisioning, built-in WebRTC softphones, transparent licensing, and partner-driven support, giving organizations full control over modern business telephony without lock-in or hidden costs.
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