The Vodia Networks Multi-Tenant (MT) edition now supports the creation of X.509 certificates using the ACME protocol, which can be facilitated through HTTP and DNS challenges. This feature allows administrators to establish a Fully Qualified Domain Name (FQDN) on the PBX, enhancing security with HTTPS. To create a domain, users log in to their Vodia Cloud PBX, navigate to the domain section and set up an A record in their DNS provider (like GoDaddy). Once the domain is established, the PBX can automatically manage certificates, including renewal and deletion, ensuring secure management access.
The Vodia MT edition can now create 509X certificates using the ACME protocol through HTTP and DNS challenges. This is helpful for administrators who want to create an FQDN on the PBX. The Vodia MT edition can also use dnsmadeeasy API requests. In this blog, we will discuss how to manually create an A record for your domain and creating the domain on the Vodia Multi-tenant PBX.
Prerequisite
Port 80
PBX must be on a Public IP
DNS Made Easy Optional
DNS Provider Ex (Godaddy)
Creating the Domain
Log in to your Vodia Cloud PBX and navigate to the list section. Press Create to create your domain name. We are calling our domain voice.pbxnvoip.com
Secure https
In administrator, mode navigate to network --> ports
Activate (Redirect to https)
Creating an A record
We are using Godaddy for this example, as we thought it would be easy to follow.
Log in to your account
Choose your DNS name and navigate to (DNS), which should bring you to DNS management
Click on Add and Choose (Type A record)
The host is the name of the new domain you created
(Points to) is the IP of the Vodia Cloud PBX
TTL can be set 1hr or 1/2hr
Save
Navigate to your domain name, e.g., voice.pbxnvoip.com
Note: The main limit is Certificates per Registered Domain (50 per week). A registered domain is, generally speaking, the part of the domain you purchased from your domain name registrar. For instance:
in the name www.example.com,the registered domain is example.com
In new.blog.example.co.uk,the registered domain is example.co.uk
The PBX now supports generating X.509 certificates using the ACME protocol through HTTP and DNS challenges. When using the HTTP challenge, the system must be on a public IP address and it must use port 80. When using the DNS challenge, the DNS must have access to the DNS provider (currently DNSMadeEasy is supported).
When adding a domain, the PBX will attempt to create the DNS entry for the new domain and issue a certificate for the domain. A few days before the certificate expires, the PBX will then attempt to reissue the certificate. When a domain gets deleted, the PBX will attempt to delete the DNS entry.
It is now also possible to define a DNS name for the system. The PBX will also attempt to generate a certificate for this DNS address so management has access to the system through a properly-encrypted HTTPS connection.
AI is rapidly reshaping the healthcare landscape by improving how providers communicate, manage patient information, and deliver care. The Vodia PBX combines unified communications with HIPAA-compliant AI features such as automated appointment scheduling, transcription of patient conversations, multilingual support, and telemedicine capabilities. These tools reduce administrative workload, improve patient compliance, and ensure that critical information is accurately documented and easily accessible. From small clinics to major hospitals, Vodia’s intelligent communication platform streamlines operations, enhances collaboration between staff and patients, and ultimately helps healthcare organizations deliver faster, more efficient, and more personalized care.
Every missed call or unresolved issue can cost your business, making agent performance critical for call center success. The Vodia Agent Activity Dashboard provides real-time insights into agent availability, queue performance, and call metrics, enabling supervisors to quickly identify performance gaps, optimize productivity, and enhance customer experience. Agents receive actionable feedback and targeted training, while teams gain the visibility needed to manage workloads efficiently and maintain high service standards. With live monitoring, historical analytics, and smart queue indicators, Vodia ensures every customer interaction is handled effectively, helping businesses stay ahead of expectations and deliver exceptional support.
Vodia participated in NoVacancy Sydney 2025, Australia’s largest conference and exhibition for the accommodation industry, showcasing its cloud PBX solutions designed specifically for hotels, resorts, and other hospitality venues. With advanced VoIP and AI-driven features, Vodia enables properties to provide guests with seamless, personalized experiences while streamlining operations, reducing costs, and boosting staff efficiency. The company highlighted its recent integration with the Shiji Property Management System (PMS) and Microsoft Teams certification, making it a versatile communication platform for both boutique hotels and multinational chains.
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