The Vodia Networks Multi-Tenant (MT) edition now supports the creation of X.509 certificates using the ACME protocol, which can be facilitated through HTTP and DNS challenges. This feature allows administrators to establish a Fully Qualified Domain Name (FQDN) on the PBX, enhancing security with HTTPS. To create a domain, users log in to their Vodia Cloud PBX, navigate to the domain section and set up an A record in their DNS provider (like GoDaddy). Once the domain is established, the PBX can automatically manage certificates, including renewal and deletion, ensuring secure management access.
The Vodia MT edition can now create 509X certificates using the ACME protocol through HTTP and DNS challenges. This is helpful for administrators who want to create an FQDN on the PBX. The Vodia MT edition can also use dnsmadeeasy API requests. In this blog, we will discuss how to manually create an A record for your domain and creating the domain on the Vodia Multi-tenant PBX.
Prerequisite
Port 80
PBX must be on a Public IP
DNS Made Easy Optional
DNS Provider Ex (Godaddy)
Creating the Domain
Log in to your Vodia Cloud PBX and navigate to the list section. Press Create to create your domain name. We are calling our domain voice.pbxnvoip.com
Secure https
In administrator, mode navigate to network --> ports
Activate (Redirect to https)
Creating an A record
We are using Godaddy for this example, as we thought it would be easy to follow.
Log in to your account
Choose your DNS name and navigate to (DNS), which should bring you to DNS management
Click on Add and Choose (Type A record)
The host is the name of the new domain you created
(Points to) is the IP of the Vodia Cloud PBX
TTL can be set 1hr or 1/2hr
Save
Navigate to your domain name, e.g., voice.pbxnvoip.com
Note: The main limit is Certificates per Registered Domain (50 per week). A registered domain is, generally speaking, the part of the domain you purchased from your domain name registrar. For instance:
in the name www.example.com,the registered domain is example.com
In new.blog.example.co.uk,the registered domain is example.co.uk
The PBX now supports generating X.509 certificates using the ACME protocol through HTTP and DNS challenges. When using the HTTP challenge, the system must be on a public IP address and it must use port 80. When using the DNS challenge, the DNS must have access to the DNS provider (currently DNSMadeEasy is supported).
When adding a domain, the PBX will attempt to create the DNS entry for the new domain and issue a certificate for the domain. A few days before the certificate expires, the PBX will then attempt to reissue the certificate. When a domain gets deleted, the PBX will attempt to delete the DNS entry.
It is now also possible to define a DNS name for the system. The PBX will also attempt to generate a certificate for this DNS address so management has access to the system through a properly-encrypted HTTPS connection.
The Vodia PBX now integrates with efficy CRM, enabling organizations to connect their phone system directly with their customer relationship management platform. Incoming and outgoing calls can automatically identify contacts, display caller information in real time, and provide direct access to contact records within the CRM. By combining telephony with customer data, the integration helps teams respond more efficiently, log interactions automatically, and maintain accurate customer information within their existing workflows.
Outbound AI Voice Agents in Vodia Version 70 enable automated voice outreach powered by OpenAI’s Realtime API. Organizations can schedule campaigns, trigger AI-driven calls through simple API requests, and manage conversations that confirm appointments, update customers, or collect feedback. With dedicated voice agent extensions, dynamic variables, custom tools, and webhook integration, the system supports scalable, intelligent call workflows while maintaining consistent customer communication.
Vodia PBX now supports the Cisco IP Phone Series 9800 running Multiplatform (MPP / 3PCC) firmware, Cisco’s latest flagship IP phone lineup. The devices can be onboarded and managed directly within the PBX, including configuration and firmware control, allowing organizations to continue using Cisco hardware in on-premises or cloud deployments. Supported models, firmware types, and recommended upgrade methods for Cisco MPP provisioning are also outlined.
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